Astound Mobile

Astound Mobile

by RCN Telecom Services, LLC

53 ratings
31 reviews
Free

Details

Released
June 13, 2023
Updated
October 28, 2026

Features

Astound Mobile screenshot #1 for iPhone
Astound Mobile screenshot #2 for iPhone
Astound Mobile screenshot #3 for iPhone
Astound Mobile screenshot #4 for iPhone
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About

Manage your mobile service with ease, from checking data usage to switching plans and viewing bills. This app provides comprehensive control over your account and offers direct support.

✓Check data usage
✓Switch data plans
✓View and pay bills
✓Manage account settings
✓View order information
✓Contact support
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What's New in Astound Mobile

3.1.0

October 28, 2026

This update includes performance improvements and bug fixes to make your Astound Mobile app experience faster and more reliable.

User reviews

Don't use too buggy

It's so buggy that you're better off calling them or maybe using the website. It tried to delete my number when I tried to activate a line, and you can't even bring up another app to look up info when you're using it or all your progress is lost

Response from developer

Hello, Gauss! If you are wanting to update mobile service, we suggest using the Astound Mobile app instead. We sincerely appreciate your feedback regarding the MyAstound app. We're always looking to improve the features we offer, so be sure to download updates to the app as they become available. If there are any other concerns we can help you with, feel free to email us at social_reviews@astound.com with "Review" in the subject of your message. Please include your phone number so we can look up your account and a screenshot of this review in your email. Thank you for being a valued Astound customer! -Jackie

Broken

So it got better at some point and at least you didn’t have to login again every time you open the app. Even the lamest websites have figured this long time ago let alone native apps! Well, login got broken again and now you have to login every single time. The services page will now finally show you the options but no use of it anyway as you cannot enable or disable ANYTHING roaming or international calling related anyway like on the website so why bother in the first place. Even customer support has difficulty using these so I guess these are just decorative to fill-in the wast emptiness and lack of any features. All this app provides is your data usage for the current billing cycle but even that doesn’t work smooth - it keeps showing all zeroes no matter how many times you refresh the page and no matter how many times you reload the app. You mist switch tabs and ho back to Home tab to see the actual usage. Nothing else works. I cannot believe how bad this app is even after months of users testing it and reporting issues and Apple actually allowed this app to be added to the store?!
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Response from developer

Hello, and thank you for reaching out to Astound. We want to ensure that any issues you have with the Astound Mobile app are resolved. Please email us at social_reviews@astound.com with "Review" in the subject so we can help. Please include your phone number so we can look up your account and a link to this review (or a screenshot of it) in your email. Additionally, if you have any screenshots that show error messages, that will also be helpful. Thank you for being a valued Astound customer! -Jackie

App just doesn’t work

I’ve reviewed this before but I guess it’s gone? App doesn’t work STILL. They responded with the same meaningless form answer to contact them, to which I got NO reply, and I’m sure no one else has. No need to reference anything astound, your app is just broken so fix it or remove it. What’s the point even? It’s been over a month and I’m a new customer. Now I download it and right away it opens to the error, doesn’t even work once like it did before. Has it gotten even worse, if that’s possible? Please fix this so I can track my data usage! And don’t bother responding, you literally don’t need anything from me, just fix the app!
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Response from developer

Hello! Thank you for sharing your recent experience with the Astound Mobile app. We are here to help! Please email us at social_reviews@astound.com with "Review" in the subject so I can better assist you. In your email, please include a screenshot of your review as well as screenshots of any errors you are seeing. Thank you for choosing Astound! -Jackie

Doesn’t work properly

“Something went wrong we are working on this , please try later again “ since two months they said to me please try later so when should I try?

Response from developer

Greetings! Thank you for sharing your recent experience with the Astound Mobile app. We want to make sure this apps works as intended. Please email me at social_reviews@astound.com with "Review" in the subject of your message. In your email, please include a screenshot of the error message you are seeing. Thank you for choosing Astound! -Jackie

Bogus app

I want this to work, but it just doesn’t work. They won’t even open fully and show me anything but a phone number.

Response from developer

Greetings! Thank you for sharing your recent experience with the Astound Mobile app. Please email me at social_reviews@astound.com with "Review" in the subject of your message, so I can help to resolve any issues you are having with our app. Please also include screenshots of any errors you see. Thank you for being a valued Astound customer! -Jackie

Developer apps

FAQ

What can I do with Astound Mobile?

Astound Mobile allows you to check your data usage, switch between Unlimited and By the Gig data options, view your bill, update payment information, manage account settings, and contact customer support.

Is Astound Mobile free to use?

Yes, Astound Mobile is a free application. There are no charges to download or use the app itself.

What devices does Astound Mobile support?

Astound Mobile is available for iPhone and iPod devices.

How often is Astound Mobile updated?

The latest version of Astound Mobile is 3.1.0, released on October 28, 2026. Update frequency can vary based on developer releases.

What is the age rating for Astound Mobile?

Astound Mobile has an age rating of 4+, making it suitable for a wide range of users.

Does Astound Mobile have ads?

No, Astound Mobile does not contain advertisements within the application.

How do I get started with Astound Mobile?

Astound Mobile requires Astound Internet service for initial activation. You can visit astound.com/mobile to get started.

What is the user rating for Astound Mobile?

Astound Mobile has a user rating of 1.3 stars based on 53 ratings.