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Practo: Doctor Appointment App

Practo: Doctor Appointment App

Consult doctors online 24/7

2.5K ratings
183 reviews
With Ads
💪 Health & Fitness
🏥 Medical
Free
With Ads

Details

  • Released
  • Updated
  • May 21, 2015
  • October 10, 2026

Features

Background Location Access

Developer

PRACTO TECHNOLOGIES PRIVATE LIMITED
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Practo: Doctor Appointment App screenshot #6 for iPhone
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About

Access top doctors for online consultations, book appointments, order medicines, and schedule diagnostic tests from home. Get expert advice, digital prescriptions, and home sample collection for lab tests. Offers family health plans and information on elective surgeries.

✓Online video/audio/chat consultations
✓Book doctor appointments
✓Order medicines online
✓Book lab tests with home collection
✓Digital prescriptions
✓Family health plans
Show original description

What users say

Summarized from real user reviews of Practo. Based on 2.5K reviews and a 4.6/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Medical app.

Positive things

  • 🚀Quick consultation
  • 💡Convenient video calls
  • 👍Useful app to find doctors

Negative things

  • 🐛Video call issues
  • 🐛Unreliable app performance
  • 🤖Poor customer service
  • 💰Overpriced services
  • 🤔Random doctor assignment
See all reviews
+1

What's New in Practo

6.80.0

October 10, 2026

Major bug fixes and performance improvements

User reviews

Most RecentHighest RatedLowest Rated

Orbital & Nasal Fracture

Dr Raman Mittal & Seema Mittal are best plastic surgeon of Punjab.
Took care of me and helped me when i needed the most.
Bone repairBone repair

Telemedicine

Practo has really made Tele medicine become true in India . It is fascinating to get a Doctor available in minutes.
SeamlessExperienceSeamlessExperience

Worst App and Loss of Time and Money

Very pathetic experience last two paid services. They will connect you to the doctor only once after payment and during the follow-up period, not even messages get delivered to your Doc. Worst Customer Service, bots answer your emergency chat. I was able to connect the same Docs effortlessly via Medibudddy and other apps after wasting my consultation fee here as I was not able to connect with them through any mode after The initial conversation for lab report follow-up or anything. This is not the case with other apps. Also, for an online consultation of a Doctor who charge between ₹199 and ₹299, Practo charged nearly ₹599 -₹799. And same doctors are available for lesser consultation charges on other apps. Too bad, too poor and their service does not deserve 1 star too. Only reason I believe that people use this app is because of their efficient Doctors and public’s lack of awareness of the same Doctors availability on other apps at better consultations and connectivities with more follow-up periods.
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Not Practo, PatheticoNot Practo, Pathetico

Worst experience

Fake things done now a days
DocSu17DocSu17

Worst app out there

Your doctors have no manners, giving me advice to GOOGLE? What the hell????
AnkitaBadoniAnkitaBadoni
See 178 more reviews

Developer apps

Practo Pro - For Doctors
Practo Pro - For Doctors

Grow your practice

🏥 Medical

(75)

Free
With Ads
See developer apps

User experience

🐞

Reported Bugs

4 issues

App crashes frequently

Bug

Unable to receive OTP

Bug

Chat functionality not working

Bug

Payments not processing correctly

Bug
✨

Requested Features

3 requests

Allow user to choose preferred doctor

Feature

Improve video call stability

Feature

Enhance customer support

Feature

FAQ

What does the Practo app do?

The app provides a comprehensive healthcare platform allowing users to consult doctors online via video, audio, or chat. It also facilitates booking doctor appointments, ordering medicines for home delivery, and scheduling lab tests with home sample collection.

What are the key features of Practo?

Key features include instant video consultations across numerous specialties, hassle-free online appointment booking, medicine ordering with doorstep delivery, end-to-end care for elective surgeries, and booking lab tests with free home sample collection. Users can also purchase family health plans for unlimited consultations.

How much does it cost to use Practo?

The app itself is free to download and use. Consultations and services like medicine orders and lab tests have associated costs. There are also optional family health plans available for purchase, offering unlimited online consultations.

What kind of doctors can I consult on Practo?

You can consult a wide range of specialists including General Physicians, Dermatologists, Gynaecologists, Pediatricians, Psychiatrists, Urologists, Orthopedists, and many more. The app boasts a network of over 1 lakh doctors and specialists.

How do I get started with an online consultation?

Getting started is simple. First, enter your symptoms. Then, select a specialist and complete the online payment. You will then be connected with an online doctor within minutes for a video, audio, or chat consultation.