Practo - Consult Doctor Online

Practo - Consult Doctor Online

Doctor Appointment & Medicines

2.4K ratings
174 reviews
Free
With Ads

Details

  • Released
  • Updated
  • May 21, 2015
  • July 1, 2026

Features

Practo - Consult Doctor Online screenshot #1 for iPhone
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Practo - Consult Doctor Online screenshot #5 for iPhone
Practo - Consult Doctor Online screenshot #6 for iPhone
Practo - Consult Doctor Online screenshot #7 for iPhone
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About

Access top doctors for online consultations, book appointments, order medicines, and schedule diagnostic tests from home. Get expert advice, digital prescriptions, and home sample collection for lab tests. Offers family health plans and information on elective surgeries.

Online video/audio/chat consultations
Book doctor appointments
Order medicines online
Book lab tests with home collection
Digital prescriptions
Family health plans
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What users say

See all reviews

What's New in Practo

6.72.0

July 1, 2026

- Redesigned doctor listing with cleaner cards, smarter filters, and smoother scrolling - Bug fixes and performance improvements

User reviews

Can’t even sign up

Won’t send Otp at all.

Dr. Virendra Choudhary (Orthopedic)

I had a very bad experience with Dr. Virendra Choudhary (Orthopedic). The consultation call ended within a minute, and the doctor suggested a prescription without properly listening to my actual condition. I paid ₹600 for the consultation, but it felt like I did not receive proper attention or care. Overall, it felt like a waste of time and money.
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Concern about review transparency

If you are planning to get treatment through this app, you may want to think carefully before proceeding. I also used it for treatment, but my health issue was not resolved by the doctor. After taking the prescribed medicines, I experienced problems that I later described in my patient story.

But the real story starts here. In my experience, positive reviews seem to get approved very quickly, while patient stories that express genuine concerns or negative experiences do not always appear to be approved. This creates the impression that criticism is being filtered out, which can prevent patients from seeing a complete picture before making healthcare decisions.

I believe platforms that provide healthcare-related services should be transparent and allow both positive and negative patient experiences to be shared fairly, as long as they are genuine and supported by evidence. Authorities should ensure that such platforms operate with appropriate transparency and accountability.
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Response from developer

Hi, we are sorry to know that, we would like to understand the issue. Kindly share your details at prac.to/contactus so that we can get in touch with you and address your concern. Thanks

Horrible app

Horrible money grubbing zero support app. It literally has zero customer support. There should be a better alternative.

Super bad

Practo is offering pathetic service. Package for 1 month or 1 year is just as bad as one can think. It hires low quality doctor. When you contact doctor, he is not even listen to your problem effectively. I felt like i am the one who is guiding the dr. instead of viceversa. Never ever use Practo or its package.
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Developer apps

User experience

🐞

Reported Bugs

4 issues

App crashes frequently

Bug

Unable to receive OTP

Bug

Chat functionality not working

Bug

Payments not processing correctly

Bug

Requested Features

3 requests

Allow user to choose preferred doctor

Feature

Improve video call stability

Feature

Enhance customer support

Feature

FAQ

What does the Practo app do?

The app provides a comprehensive healthcare platform allowing users to consult doctors online via video, audio, or chat. It also facilitates booking doctor appointments, ordering medicines for home delivery, and scheduling lab tests with home sample collection.

What are the key features of Practo?

Key features include instant video consultations across numerous specialties, hassle-free online appointment booking, medicine ordering with doorstep delivery, end-to-end care for elective surgeries, and booking lab tests with free home sample collection. Users can also purchase family health plans for unlimited consultations.

How much does it cost to use Practo?

The app itself is free to download and use. Consultations and services like medicine orders and lab tests have associated costs. There are also optional family health plans available for purchase, offering unlimited online consultations.

What kind of doctors can I consult on Practo?

You can consult a wide range of specialists including General Physicians, Dermatologists, Gynaecologists, Pediatricians, Psychiatrists, Urologists, Orthopedists, and many more. The app boasts a network of over 1 lakh doctors and specialists.

How do I get started with an online consultation?

Getting started is simple. First, enter your symptoms. Then, select a specialist and complete the online payment. You will then be connected with an online doctor within minutes for a video, audio, or chat consultation.