Highly untrusted application
People usually use these application during family illness or emergency condition and this app is really a big fraud and doctor are fully fraud . After my consultation i have tried to contact the doctor for followup (7days free) they will not response and also show fake eveidence of recording.
Highly recommend not to use practo during your personal or emergency conditon
Highly recommend not to use practo during your personal or emergency conditon
Show more
SSunilmittalbe2006
Worst customer care
Last night, I tried booking an appointment with the Practo app, and it gave me an offer to buy Practo plus instead, which I did!
Now, if I have paid for plus the app keeps telling me to pay for any appointment shows that my plan is fully active and I’m covered for all the appointments.
It’s been 14 hours. I am reaching customer care support and they keep on telling me just uninstall uninstall the app, logout, and login in the app and copy paste how to book an appointment. Nobody wants to read what my issue is. I feel like I’m talking to a robot, even though I see a name, Akansha.
Now, if I have paid for plus the app keeps telling me to pay for any appointment shows that my plan is fully active and I’m covered for all the appointments.
It’s been 14 hours. I am reaching customer care support and they keep on telling me just uninstall uninstall the app, logout, and login in the app and copy paste how to book an appointment. Nobody wants to read what my issue is. I feel like I’m talking to a robot, even though I see a name, Akansha.
Show more
CChitra_Chugh
Orbital & Nasal Fracture
Dr Raman Mittal & Seema Mittal are best plastic surgeon of Punjab.
Took care of me and helped me when i needed the most.
Took care of me and helped me when i needed the most.
BRBone repair
Telemedicine
Practo has really made Tele medicine become true in India . It is fascinating to get a Doctor available in minutes.
SSeamlessExperience
Worst App and Loss of Time and Money
Very pathetic experience last two paid services. They will connect you to the doctor only once after payment and during the follow-up period, not even messages get delivered to your Doc. Worst Customer Service, bots answer your emergency chat. I was able to connect the same Docs effortlessly via Medibudddy and other apps after wasting my consultation fee here as I was not able to connect with them through any mode after The initial conversation for lab report follow-up or anything. This is not the case with other apps. Also, for an online consultation of a Doctor who charge between ₹199 and ₹299, Practo charged nearly ₹599 -₹799. And same doctors are available for lesser consultation charges on other apps. Too bad, too poor and their service does not deserve 1 star too. Only reason I believe that people use this app is because of their efficient Doctors and public’s lack of awareness of the same Doctors availability on other apps at better consultations and connectivities with more follow-up periods.
Show more
NPNot Practo, Pathetico
Response from developer
Hi, we are sorry to know that, we would like to understand the issue. Kindly share your details at prac.to/contactus so that we can get in touch with you and address your concern. Thanks
