Don’t order medicine in PharmEasy app
Response from developer
Hello, Thank you for your time on the call. Pursuant to our conversation, we hope to have addressed your query. For any further queries, you can contact our customer service: 08071324888. Regards, PharmEasy
Worst services
Awful experience
Worst Experience Every Single Time – Total Disaster of a Service
Medicines are NOT like groceries that can come whenever they feel like. Delays in medicines can seriously harm a person’s health. But PharmEasy simply doesn’t care.
They ALWAYS split the order into two deliveries. Every single time they say “some medicines are out of stock, you’ll receive them after 2–3 days.” Then why show them available at the time of placing the order? What kind of irresponsible system is this?
On top of that, their customer care is absolutely useless. It’s almost impossible to reach a human being. They have kept a stupid, irritating robot in front of everything, and it blocks you from talking to an actual person. The bot keeps giving irrelevant replies, making the whole experience a nightmare.
If you want to contact customer support, they force you to type out everything on their help & support chat, which is the slowest, most painful way to resolve issues. Sometimes a simple call can fix things quickly, but no—they don’t allow that. They make you go in circles with their bot like you have nothing better to do.
Honestly, I am fed up. PharmEasy has become totally unreliable.
If you value your health and need timely medicines, avoid this app. They simply cannot be trusted.
Response from developer
Hello, we’d like to assist you with this concern. To help us investigate further, could you please edit your current review and include your order ID details? You can also email us your contact details at care@pharmeasy.in with the ID:983158 mentioned in the subject line so our team can assist you promptly.
Bugs
Response from developer
Hello, We’re sorry to hear about your experience and truly want to make things right. Please share any of your order IDs here, or write to us at care@pharmeasy.in with the ID:982331 mentioned in the subject line so our team can assist you promptly. You can also reach our customer service team directly at 08071324888. Regards, PharmEasy
