Absolute worst experience! Fake delivery timelines and pathetic customer service
If I could give zero stars, I would. Netmeds has completely ruined its reliability. Every single time you place an order, they display a fake, highly optimistic estimated delivery date just to trick you into confirming the purchase and taking your money. Once the order is placed, the reality sets in: absolute radio silence and endless delays. The dates shown on the app are entirely fictional. Medicines that are supposed to arrive in 2–3 days routinely get pushed back day after day, completely ignoring the fact that people order medicines because they actually need them on time.
Zero Accountability & Fake Tracking: The tracking status on the app gets stuck and stops updating for days. There is zero transparency about where your package actually is.
Useless Customer Support: Their customer service is hands down the worst. Whenever you manage to reach out to them regarding a delayed order, you are met with scripted responses ("your issue has been escalated") with zero actual resolution or willingness to help.
People buy medicines out of necessity, not for fun. Playing with healthcare timelines is unprofessionally reckless. Do yourself a favor and save your health and time by using any local pharmacy or a reliable alternative instead of falling for Netmeds' false promises.
Zero Accountability & Fake Tracking: The tracking status on the app gets stuck and stops updating for days. There is zero transparency about where your package actually is.
Useless Customer Support: Their customer service is hands down the worst. Whenever you manage to reach out to them regarding a delayed order, you are met with scripted responses ("your issue has been escalated") with zero actual resolution or willingness to help.
People buy medicines out of necessity, not for fun. Playing with healthcare timelines is unprofessionally reckless. Do yourself a favor and save your health and time by using any local pharmacy or a reliable alternative instead of falling for Netmeds' false promises.
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worst application for pharmacy
Absolutely pathetic service from Netmeds. It’s been 2 days and I still haven’t received my order. What’s even more frustrating is that every time I call customer support, a different executive picks up and gives me a completely different story. They keep saying, “We’ll resolve it soon,” but nothing actually happens. It feels like customers are being lied to just to get them off the phone.
If you can’t deliver on time or provide honest updates, don’t promise things you have no intention of fulfilling. A healthcare delivery service should be reliable, but this experience has been nothing short of a joke. Zero accountability, zero transparency, and terrible customer support. I definitely won’t be trusting Netmeds again.
★☆☆☆☆
If you can’t deliver on time or provide honest updates, don’t promise things you have no intention of fulfilling. A healthcare delivery service should be reliable, but this experience has been nothing short of a joke. Zero accountability, zero transparency, and terrible customer support. I definitely won’t be trusting Netmeds again.
★☆☆☆☆
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All most sem product
Bilkul sem product aata hai 5star Rate
Response from developer
Hi User, Please do share your query along with your contact details at cs@netmeds.com and our team will reach out to you at the earliest.
Quality and convenient
Good
Not reliable
I ordered a few medicines on May 13 which were supposed to be delivered on May 14. When I didn’t receive my order until May 16, I raised a complaint. My order didn’t get delivered on May 18 as well and the customer executives disconnected my calls on raising the concerns. This doesn’t seem to be a reliable source to order medicines. Highly disappointed.
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