Occasional Performance Issue
App & Website has occasional performance issues, lot of opportunity to improve user experience
Great
They always approve prescription and deliver on time
Sagar
Worst customer service no one have an idea what they are doing never order any thing from this app
Delivery issues
They quote the medicines will be delivered in 60 minutes. After three hours they open a ticket for medicines not being delivered and ask for us to wait 24 hours for resolution. The resolution 90% of the times is that the logistics team said the area was not serviceable. If the area is not serviceable wouldn’t the logistics team know it before hand, or do they always get to work after the order is out for delivery. I have faced this issue 4 times so far. And it’s medications they are delivering not chocolates. Very disappointed by this Tata brand. 😤😤😤
Show more
Response from developer
Hi, we never want you to have an unpleasant experience. Please share your registered contact details at care@1mg.com so that we can resolve this quickly. ^Ekta
Highest prices
I stopped ordering because their prices are the highest and service levels just ok. So then why pay more ?
