Who designed this?
The UI is a nightmare. Stacking stripe buttons on top of each other is nonsense. Color scheme has no directional purpose. App tracking and syncing is dodgy at best.
Helpful Communication!
We have been using Precise Petcare for over two years and are very happy. We are a pet care business and our employees and clients enjoy the functionality and benefits of using this app.
Right idea, poor execution
The app/system overall has a lot of great ideas and functions but it is not user friendly and has a lot of glitches that need to be ironed out. They have over complicated the system by adding too many functions. I find the navigation of the app to be very counterintuitive. The app also freezes regularly. I hope they’re able to work these out because it’s an affordable scheduling system with a lot of capabilities.
Show more
Too glitchy!!
When the app works, it’s great. But every single week I have to at some point delete and reinstall because it gets stuck when I check in for a job and the wheel continually spins. It literally happens every single week and it’s very annoying.
Confusing to use and other issues
There are a lot of great features inside the app, however, it is very confusing to learn and use. Perhaps too many features in one app makes it complicated. Support is not available by phone unless you leave a voicemail which causes more issues and time trying to learn new software. I would not recommend.
Show more
Overall great app !
It works great, the logging out/crashing occasionally is annoying but is manageable but I would love to have the option to send videos in the journal entries!
Too busy
The screen is too busy with colors and tabs. It doesn’t clear when a walk is canceled or complete. The clock is a tiny font and doesn’t countdown to show how much time you have left. Too busy with the walk recap and then save and send, complete and and verify. There’s nothing efficient about this app in getting in and out in a timely manner.
Show more
Please fix these things
1. Icons on top for clocking in and notifications are too close to the top and therefore too difficult to select.
2. Can’t upload pix in IOS at all.
3. When there’s a weaker signal the app will not refresh and then when does you lose all data.
4. Animal icons are only useful IF ONLY the icons relative to the care are showing. For example, if a client has two cats, dog, outside bird feeders and a fish, why would all of these icons be illuminated on a midday walk for the dog? Only the information that is relative to that visit should show. Too much info is not always better.
2. Can’t upload pix in IOS at all.
3. When there’s a weaker signal the app will not refresh and then when does you lose all data.
4. Animal icons are only useful IF ONLY the icons relative to the care are showing. For example, if a client has two cats, dog, outside bird feeders and a fish, why would all of these icons be illuminated on a midday walk for the dog? Only the information that is relative to that visit should show. Too much info is not always better.
Show more
Essential, but desperately needs updating.
I use this daily, but with every passing month, something isn't working. I really wish that it would either be tended to and updated, or sold/given to a developer who can give it the attention it needs.
Logging In
The app constantly logs me out. This wouldn’t be as much of a problem, except that it also doesn’t support secure logins (ea. FaceID or TouchID) and it doesn’t respect the iCloud Keychain so it doesn’t automatically suggest my login information at the login screen. In the day of secure/long passwords, apps really should include these abilities to make logging in easier.
Please update to add support for these features.
Please update to add support for these features.
Show more
Game changer for sitters and clients
The app makes scheduling and communication with our clients so
Much easier. The developers have worked hard to weed out bugs and make it user friendly. Only thing I wish was that we could still attach video to client journals.
Much easier. The developers have worked hard to weed out bugs and make it user friendly. Only thing I wish was that we could still attach video to client journals.
Logs me out
The app on my phone periodically logs me out then says my password is invalid. I have to reset it back to the same password because it didn’t log me out of iPad or web browser
Was this one of the first apps ever made. Totally antiquated!
This app is sooo not user friendly. It is quite dated. Oh my goodness, I can’t believe I have to use it whenever I book with my sitter. Can’t believe my sitter would pay to use this app as their digital platform. Wo!
Good app, needs lots of improvements
I love that there’s an app, it’s so convenient but can sometimes be a pain. It crashes regularly, logs me out so I have to log back in, won’t post my journals once I send them, and sometimes it will completely reset a visit for me that i already completed.
I wish it came with features like choosing multiple photos at a time for the journal or having the option to delete one photo instead of having to restart the entire journal if you accidentally put the wrong one up.
it’s a good app, and it’s new but it could definitely use some improvements.
I wish it came with features like choosing multiple photos at a time for the journal or having the option to delete one photo instead of having to restart the entire journal if you accidentally put the wrong one up.
it’s a good app, and it’s new but it could definitely use some improvements.
Show more
Love that there’s an app now, but still glitchy!
The app makes uploading photos and writing pet journals so much easier! It’s also really useful to get push notifications about additions/cancellations/etc. rather than having to check my email or go on the website.
However, a few things: 1) It still crashes a good amount. 2) It logs me out randomly (and pretty often), so I have to log in a bunch of times throughout the day. 3) I’d also like to be able to edit arrival/departure times when I write my journals. 4) There are lots of minor aspects that the website has that the app is lacking at this point.
It’s still a new app and has a ways to go, but overall it has been really useful!! I’m excited for the app to progress and keep updating!
However, a few things: 1) It still crashes a good amount. 2) It logs me out randomly (and pretty often), so I have to log in a bunch of times throughout the day. 3) I’d also like to be able to edit arrival/departure times when I write my journals. 4) There are lots of minor aspects that the website has that the app is lacking at this point.
It’s still a new app and has a ways to go, but overall it has been really useful!! I’m excited for the app to progress and keep updating!
Show more
Unable to login
My walker uses this site, I’d like to use the app to communicate with the walker.
