Magnífico
Me encanta Claridez, rapidez y seguridad
Bank app
This updated new version is way better than the previous one
Terrible bank.
I’ve had too many problems with the bank. To start with, the app doesn't work properly, and sending money via Zelle doesn't work either; it’s also a hassle for anyone to send money to me. Check deposits are even worse: I deposited a check via the app early Friday morning, and now they’re telling me I won't get the funds until Thursday—and when I asked why, they couldn't give me an answer. I’m going to close my account with them this week and look for another bank.
Show more
New app
Bring the old app back! This one is way worse!
New and improved interface!
Finally they revamped the interface on this app. It shows a summed total of all your accounts and is much more user friendly!
Good but can be even better
This App has come a long way! Much better but still work to do. Functionality, stability, look and feel can all be improved over time. Really like the “my offers” section where users can see customized helpful content like pre approved auto loans etc. Zelle features are now easier to use, and payments are easier. Look at Citi app for other ideas.
Show more
Premier America CU
Happy, Happy 💯
Customer service
Best customer service of any credit union
Such a great improvement!
Love everything about this app!
Takes getting used to
I am not enjoying the screens, the transactions are listed, it seems like more steps to find later transactions. It will become routine, takes time.
Change is good when there’s a purpose.
Change is good when there’s a purpose.
PA’s new online banking system
It has taken me awhile to get somewhat of a handle on navigating and maneuvering through the banking system and screens sometimes I had to wait for the screen to make a change to a different page, but nevertheless it does come up. I also understand
There was a glitch in the system. I received text that my account was being access from the other side of the United States somewhere in Florida, but I was told that it was a glitch that numerous other customers had received the same text as well, but I have not received any other text after this happened, I guess Premier America was able to correct the error. In retrospect I’m satisfied using the new online banking service.
There was a glitch in the system. I received text that my account was being access from the other side of the United States somewhere in Florida, but I was told that it was a glitch that numerous other customers had received the same text as well, but I have not received any other text after this happened, I guess Premier America was able to correct the error. In retrospect I’m satisfied using the new online banking service.
Show more
Not a great update
Always had Zelle as an option for my business account through the app and after calling, they told me that Zelle is having an issue linking to business account. If you have a business, you know that Zelle is crucial, no idea when it will be back up, but it is making it very difficult.
Won’t download
I’ve tried to download this version of the app so many times I’ve lost count. It just keeps buffering and won’t install the
Big time disappointment
Why why why did you change the app I have been trying to get this app for a week all it does is buffer, I went in to get help and he couldn’t get it to work instead a get a small piece of paper with instructions on how to and what to do . I’m leaving for vacation and still can’t access my account, this was a poor decision!!!!
Show more
Cannot register
I filled in all the correct information and it wouldn’t register me. What’s going on here? Maybe it’s time to take my money elsewhere.
503 error no access to my account
Ever since they updated the banking system, not only have I had issues logging in and having access to my account but now I continue to get a 503 air which I stayed on hold for an hour to resolve and they said I was the only one having this issue and they did not hear of any other outage or complaints
There is no way for me to even move to a login page. Now i’m being advised to go to a bank branch to get my statements for escrow. This is happened throughout my whole experience with escrow and I just wanna take everything and leave to a new account. And a new franchise.
There is no way for me to even move to a login page. Now i’m being advised to go to a bank branch to get my statements for escrow. This is happened throughout my whole experience with escrow and I just wanna take everything and leave to a new account. And a new franchise.
Show more
What a joke
This updated app is junk. I can’t log in unless I verify my identity but when I go to do that I get an error. Piece of advice: if it works don’t change it.
Update
This update doesn’t know my credentials and I am unable to reset my password or talk to a live representative to resolve the issue over 3 days and on hold over 2hrs. No reason to make any changes in the first place.
Straight into the gutter
Years of a perfectly functional app thrown away for no good reason. Fire your project managers and stakeholders
New Update Terrible
Asking for member number that we don’t have and once I finally get it we click through all the prompts it still gives me an error! I haven’t been able to login in 3 days now since the rollout. This new internet banking provider is terrible! Who thought this would be a good user experience!? That person should be fired!
Show more
