THE WILL STEAL YOUR MONEY
I want to warn others about my experience with the Prepaid to Cash app.
Be very careful before using this service. I had a $100 gift card, and after following their instructions, my transaction turned into a nightmare.
The app advertises a fast and easy process, but that was not my experience. They had me upload photos of my gift card and then repeatedly complicated what was supposed to be a simple transaction.
To make matters worse, they charged me a 10% fee that was never clearly disclosed upfront. This was especially frustrating because I had received an email with a promotional code stating that my first transaction would be free.
When the transaction failed, my money became tied up, and I was forced to file a claim. I was then told it could take up to 30 days to recover my funds.
I contacted customer support multiple times, but I received no meaningful assistance or resolution.
Based on my experience, I cannot recommend this app. If you’re considering using Prepaid to Cash, proceed with extreme caution. I also intend to report my experience to Apple because I believe customers deserve better protection from apps that advertise one experience but deliver another.
I sincerely hope no one else has to go through what I experienced.
Update
I still do not have my money as of August 1, 2026
My Fraud claim representative last update said they have been trying to contact prepaid 2cash to issue a refund. The transaction did not fail . Prepaid lied to me. This company is a fraud. Beware. Apple should ban this app.
Be very careful before using this service. I had a $100 gift card, and after following their instructions, my transaction turned into a nightmare.
The app advertises a fast and easy process, but that was not my experience. They had me upload photos of my gift card and then repeatedly complicated what was supposed to be a simple transaction.
To make matters worse, they charged me a 10% fee that was never clearly disclosed upfront. This was especially frustrating because I had received an email with a promotional code stating that my first transaction would be free.
When the transaction failed, my money became tied up, and I was forced to file a claim. I was then told it could take up to 30 days to recover my funds.
I contacted customer support multiple times, but I received no meaningful assistance or resolution.
Based on my experience, I cannot recommend this app. If you’re considering using Prepaid to Cash, proceed with extreme caution. I also intend to report my experience to Apple because I believe customers deserve better protection from apps that advertise one experience but deliver another.
I sincerely hope no one else has to go through what I experienced.
Update
I still do not have my money as of August 1, 2026
My Fraud claim representative last update said they have been trying to contact prepaid 2cash to issue a refund. The transaction did not fail . Prepaid lied to me. This company is a fraud. Beware. Apple should ban this app.
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Scamers
Do not use!!!!! i lost $800 dollars just today, they took the money and suspended my account now i have no way of getting a hold of them
SCAMMERS AND FRAUD
After using it twice the for small gift cards it worked, I tried using it again for two Mastercard gifts cards with $400 on each, they took the money and disabled my account now I can’t even get a hold of them, how is apple not investigating this app??? DO NOT USE IT
Don’t waste your time on this garbage
The app simply doesn’t work. First, the card scan feature is utter trash and you will have to enter the number yourself almost every time. Then, once you try to send your money to your bank account, it says “an unexpected error occurred” and you get nothing. Trash. If I could give it 0 stars, I would.
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Transaction Declined
Unknown errors kept appearing after all correct information was entered. A hold was put on the card
