Pret A Manger User Reviews
Customer Experience
~ Based on 274 written reviews from the US App Store.
What users say
Summarized from real user reviews of Pret A Manger. Based on 5.9K reviews and a 4.8/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Food & Drink app.
Positive things
- 👍Friendly and helpful staff
- 🚀Convenient mobile ordering
- 🤩Great food and drink options
- 💯Exceptional customer service
Negative things
- 🐛Inconsistent app performance
- ⚠️Unreliable order fulfillment
- 💰Overpriced items
- 🤔Confusing subscription policies
Is Pret A Manger Safe?
Pret A Manger: Coffee & Food appears safe based on user ratings. AppsHunter Safety Score for Pret A Manger is 96/100.
This assessment is based on 5,870 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 5,870 App Store ratings for Pret A Manger.
Is Pret A Manger Legit?
Pret A Manger: Coffee & Food appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Pret A Manger is 78/100.
Based on 78 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
5 Drinks a Daily plus 20% off on anything else. Highly recommended.
The app should have a feature where you can save a location as a favorite place.
Pret’s got great coffee, food, service and monthly subscription!
Have had this for months now and numerous updates yet still they haven’t added the QR code to the Apple wallet which is so you forget to use it
Been away for 2 years & I have to say a little disappointed about the coffee as it doesn’t taste as good as I remember.
I have an active subscription but when i go to checkout they keep telling me it’s not active…i cant screen shot the error message because it’s on the barcode page. The customer service gives the same advice to refresh page but this does not work. The customer service takes very long to sort out problem says they have passed on to technical team but haven’t heard back. They told me to say sorry for inconvenience they have loaded a Perk onto the account. This has never appeared
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Very hit and miss whether scanning the app will actually result in a star being added or not. Even when you flag to the cashier that you’d like to scan.
Use the Pret App it’s easy and efficient, especially during busy hours.
Painful sign in experience which doesn’t fill your password from keychain and doesn’t pick up the 2fa code from text. Haven’t used the app yet
Automatic 1 star if you don’t support Apple Wallet
Very easy to use very impressed
Usually don’t write reviews. Buts it’s been difficult to get a response and a solution. I can’t log in to my account. I reset my password and nothing is sent or in the spam. I can’t sign up with another phone number as it’s already locked in with my email address. I’ve missed out on 5+ stamps. I’ve sent in a contact request today. Hopefully this changes things
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Enjoyment
I used to go to Pret when I lived in London and I’m so happy they’re in the US now. Firstly, the coffee is way nicer than let’s say Starbucks. I have the monthly coffee subscription that is such a great deal at $50 a month. And their food is great. Some of the food feels overpriced but the quality of it is really good!
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5 Drinks a Day Hot/Cold keep you going. Highly recommended if you work in Midtown Manhattan. No matcha included.
The app is not letting me login says there is an error, when will this be working again please?
Perks not collecting last couple months
i like the app ,it is so useful
5 Drinks a Day Hot/Cold Except Matcha. Highly recommended if you work in Midtown Manhattan.
I love pret and the app is good. But I really wish I could favorite a location. That would make it so much better if I didn’t have to zoom in each time to find my preferred location.
