Avoid!!!!!
I’d never use them again and if you like gambling avoid they don’t like Winners only losers.
Response from developer
Hey there, We're sorry to hear about your experience and understand your concerns. We would like to clarify that we would not require private banking information in order to continue playing. Please note that, in some cases, when processing withdrawals, we may request bank details if a payment cannot be completed back to the original payment method. This is a standard procedure to ensure funds can be returned securely. If you would like us to have a further look at this, please feel free to reach out to us via live chat or email (support@primecasino.com). You can also request to speak to a manager directly. We appreciate your feedback and would be happy to review your concerns if you provide further details.
Give me my money (SCAM)
Response from developer
Hi there, We're sorry to hear that your experience was disappointing. Bonus funds are subject to wagering requirements before any winnings can be withdrawn. These requirements are clearly outlined in our Bonus Terms and Conditions. Our Customer Support team is always happy to explain how the bonus balance and wagering requirements work and answer any questions you have. Our communication channels are live chat or email (support@primecasino.com). If you would still like us to review your account, please don't hesitate to get in touch.
Scam
This has to be the worst site I’ve ever played. You can go 100s of pounds before you get a feature on your slots. You asked for the review so I’m telling you.
Scam
Response from developer
Hi there, We're sorry to hear that your experience has been so disappointing. We understand how frustrating it can be to go a long time without seeing the results you were hoping for. However, all of our games use certified Random Number Generators (RNGs), meaning every spin is completely random and independent. Because of this, results can vary significantly, and long periods without triggering bonus features are possible. We appreciate you sharing your feedback and wish you better luck in your future gaming sessions.
Don’t touch this app
Response from developer
Hey there, We're sorry to hear that your experience has been disappointing. If you didn't receive your welcome free spins or you're concerned about your £15 deposit, please contact us via Live Chat or email (support@primecasino.com) so we can review your account and investigate both issues. Regarding the lag, we recommend trying a different device or browser, ensuring your app is up to date, or downloading our app if you're playing in a browser, as this can often provide a smoother experience. We look forward to helping you resolve these issues.
