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Primis Digital Banking

Primis Digital Banking

Primis Digital Banking Upgrade

290 ratings
38 reviews
💰 Finance
Free

Details

Released
November 1, 2024
Updated
October 28, 2026

Features

Developer

Primis Bank
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Primis Digital Banking screenshot #1 for iPhone
Primis Digital Banking screenshot #2 for iPhone
Primis Digital Banking screenshot #3 for iPhone
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Primis Digital Banking screenshot #5 for iPhone
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About

A digital banking app offering a secure and modern financial experience. It provides features like fee-free transactions, early direct deposit access, and competitive interest rates, backed by FDIC insurance and 24/7 customer support.

✓FDIC-insured deposits
✓Fee-free accounts and transactions
✓Early direct deposit access
✓Competitive interest rates
✓24/7 customer support
✓Secure data encryption
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What users say about Primis Digital Banking

Reviews of Primis Digital Banking are mixed: the Finance app is rated 4.7/5 from 290 App Store ratings. What users like most: competitive interest rates (4.35% APY), modern, cleaner app design. Top complaints: frequent app crashes and bugs, unreliable technology infrastructure. Summarized from real user reviews.

Positive things

  • 💰Competitive interest rates (4.35% APY)
  • 📱Modern, cleaner app design
  • 👍Improved funds transfer interface
  • 📞Stellar phone customer support
  • ✅APY now visible in app (after fix)
  • 🔄Plaid integration for easier transfers
  • ⚡App performance improvements

Negative things

  • 🐛Frequent app crashes and bugs
  • 🔌Unreliable technology infrastructure
  • 📵Poor customer service responsiveness
  • ❌Removed debit card cashback feature
  • ❌Removed debit card lock/unlock functionality
  • ❌No Zelle integration (promised but not delivered)
  • ❌No wire transfer functionality in app
  • 📱iPad landscape mode not supported
  • ⏱️Delayed transaction posting (checks, ACH)
  • 🎨Awkward app icon with 'upgrade' badge
  • 📊Forced spending widget cannot be removed
  • 🔤Oversized fonts with poor space efficiency
  • 🔄App resets to home page when swiped out
  • ❌No push notifications for deposits
  • ❌Limited alert options (text/email only)
See all reviews
+1

What's New in Primis Digital Banking

26.10.24

October 28, 2026

- Performance enhancements and bug fixes.

User reviews

Most RecentHighest RatedLowest Rated

Removing account features

They completely eliminated the debit card cashback, no Zelle function as others noted, APY is no longer competitive with savings banks.. so naturally my usage of Primis is going to be much less now and it’s disappointing. They also never rewarded me for certain promotions they advertised.

And that app icon! Why does it still have that “upgrade” text on it, so unnecessary. —HALLELUJAH THEY FINALLY TOOK IT OFF after a year+
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DDanyyul

Password doesn’t work

Your mobile banking credentials will NOT work on this app!!
SSKKD0646

So happy I joined this bank!

The benefits are great plus the options you get to move money with ease, pay bills, do wire transfers, and get a Vibe pickup or delivery is fantastic
OLOG Laur

App

It would be five stars if we could turn our debit cards on and off through the app.
Ppwr2tow

Avoid this bank

App is clunky, unreliable and customer service is unreachable/non-existent.
HHodgiecodo
See 33 more reviews

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User experience

🐞

Reported Bugs

12 issues

Mobile deposit process is clunky and requires multiple retakes

Bug

Mobile deposit camera doesn't auto-capture photos

Bug

Account info tab broken for checking and savings views

Bug

iPad app doesn't switch to landscape mode

Bug

App reloads and resets to home page when swiped out

Bug

Oversized fonts and inefficient space usage on transaction pages

Bug

Account access blocked due to internal errors

Bug

APY information was missing after November 2024 update

Bug

Account statements not displaying (showing errors)

Bug

Closed account statements completely missing

Bug

Jr. suffix causes mobile deposit difficulties

Bug

Transaction posting delays (checks, ACH transfers)

Bug
✨

Requested Features

11 requests

Debit card lock/unlock functionality in app

Feature

Zelle integration

Feature

Wire transfer functionality in app

Feature

Push notifications for deposits and transactions

Feature

iPad landscape mode support

Feature

Copy and paste for account/routing numbers

Feature

Ability to customize or remove spending widget

Feature

Account grouping options

Feature

Real-time transaction posting

Feature

Push notification alerts

Feature

Remove 'upgrade' badge from app icon

Feature

FAQ

Is Primis Digital Banking secure?

Yes, Primis Digital Banking is an FDIC member bank, meaning your deposits are insured. It also employs advanced encryption to protect your data and has a dedicated team focused on fraud prevention.

What are the fees associated with Primis Digital Banking?

Primis Digital Banking offers accounts with no account fees, per-item fees, or overdraft fees. While ATM fees from other banks are refunded for checking accounts, savings accounts are not eligible for this refund.

Can I get paid early with Primis Digital Banking?

Yes, you can get paid up to two days early with Primis Digital Banking. Once the bank is notified of an upcoming direct deposit, they will credit your account in advance.

What kind of customer support does Primis Digital Banking offer?

Primis Digital Banking provides 24/7 customer support from a Virginia-based call center staffed by Primis teammates, ensuring dedicated and in-house assistance.

What are the interest rates for Primis Digital Banking accounts?

Primis Digital Banking offers accounts with competitive interest rates, including a reported 4.35% APY for certain accounts. The APY is now visible in the app after a recent fix.

What devices does Primis Digital Banking support?

Primis Digital Banking is available on iPhone, iPad, and iPod. However, iPad landscape mode is not currently supported.

How often is Primis Digital Banking updated?

The latest version of Primis Digital Banking is 26.10.24, and it was last updated on October 28, 2026. This indicates a recent update, suggesting ongoing development and maintenance.

What do users like and dislike about Primis Digital Banking?

User reviews highlight pros such as competitive interest rates, a modern app design, and excellent phone support. However, cons include frequent app crashes, unreliable technology, and a lack of certain features like Zelle integration and debit card locking.