Scam
Do not use, will take your money and not out you in contact with prisoner.
Brilliant
Brilliant for the prisoner to save money on credit inside my partner can only put credit on once a week with his canteen sheet and we have another 14 months to go, so this has been a godsend and especially for the kids to leave voicemails for him, I will admit yes it’s pricey if your not on the right plan and continue to top up minutes it’s about choosing the plan which is right for you, I currently pay £50 a month for the gold user package and add on of live call minutes I’ve been using this a number of months there has been a few problems with calls not coming through but it was the same for many people at the time and it was rectified pretty quickly seeing the savings it’s giving my partner is also brilliant in around 9/10 months I’ve already saved my partner over £1000 in credit it’s honestly been a god send
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Scam
Do not use this service, never connects you with inmate. Contact the person in prison through official channels email/ prison call. Do not waste your money with this company !
Abysmal service
Absolutely awful service, couldn’t get set up as my number “wasn’t registered”, despite already having several calls from the prison. Just kept bouncing me back to the prison who were adamant that the fault was with PV. Asked for refund as it was clear the issue wouldn’t be resolved and after a rude email back I got a 70% refund - they kept 30% as “admin costs”. Beware of these scammers.
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Waste of money & time
I wouldn’t be surprised if this was just a money making scam. Useless App & useless service
