Private WiFi™ Mobile for AOL User Reviews

Top reviews

Great app

After being hacked last year , it’s a great feeling knowing my data is protected

Excellent privacy protection

The app is easy to use and protects your privacy.

Every AOL user should have it!

Very simple to use

I am very impressed that this app is easy to use and I feel relieved that my info is safe, got hacked twice and it’s not a fun experience

Useful service and reliable pp

This service from AOL is very good!

Easy to use

Love this app…I’m on the go a lot and it really is critical to protect my data

Please update!

This app used to work well, but since having not been updated in 4 YEARS, it obviously hasn’t kept up with technology updates for the systems running it. Lately it has had a difficult time connecting with a server when on iPhone or iPad, and when/if ut does, it is randomly deactivated while running in the background without any notice. What good does that do? When running the version for computers, it never connects and just shows “error”.
Please update this app!!!
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Supposed to be free with AOL total advantage platinum plus

The service is supposed to be free and covered under my AOL total advantage platinum plus subscription, but it says my subscription has expired and wants me to pay for it. Why is that?

Supposed to be free

I have AOL Gold account with benefits. This app is supposed to be free but I can only activate if I pay for the app. Rip off!

Great

The app is such a great one and lovely it works perfectly .

I was surprised at how easy this was!

I’m not the most technical person and I was a little bit nervous about installing something on my phone and laptop -but I’ve already had my identity stolen twice and I know that wifi really isn’t safe and that I wanted to protect myself. This was so easy!! Very happy with the service!!

So easy and important

This was super easy. I had issues with identity theft and I try to do everything I can to protect myself. Nice little app!

Response from developer

We are so glad that you are enjoy the security and piece of mind by protecting all your personal data while using unsecured networks.

App not working I

I just added this app and I can’t get past the sign on screen. I put my email address like it ask. Then I get an error message saying that the password is invalid. I can’t get past this screen. I was never ask for a password. What is the fix for this issue?

Response from developer

We'll be happy to help you with your account. Please email us at support@privatewifi.com

No longer will connect ios14

No longer connecting with ios14

Have used it for years

Always responsive. Great support.

Only displays horizontal on iPad

This app only displays horizontal on my iPad and does not rotate to display vertically which is very annoying. Please fix this and I will up my rating.

When call for info, got sold unrelated products by computer

The most poorly explained site I have ever used. I am dropping. Shame on designers.

Baffled

When I open the mobile app and it asks for my email address...I enter it and hit submit then a box pops up and says the password is incorrect???
I can’t get past this screen...how does this work?

Needs something

Got a new phone and am unable to reactivate service. Uninstalling and reinstalling did absolutely nothing. Waiting on customer service

PrivateWifiForAOL

It Just disappeared last week. Can’t get it back, It freezes! It worked for months before that!

Can’t even log in

Error message reads account on my account. I’ve had my account for 20 years and I can’t find it??