New Update - Locked Out
I’ve been a user of this app for the last few years and the most recent app signed me out and it will not let me sign in again. All my credentials were lost. I had to create a new account, and it won’t let me sign into the new account. Completely bricked out of my system now.
App doesn’t work
This app would not work on my phone when the HVAC guy installed it. He got it to work once and then thought it was fixed. He then did my wife’s phone and hers worked perfectly. Mine has worked a total of 4 times since I bought the thermostat.
The best!
Love how easy it is to use!
Rarely works 100%, 100% of the time.
I have 3 units and have been using this app for 5 years. I am building and placing two units there and I am going with a different thermostat. This app is woefully in need of an update. The thermostats are great. This is the Achilles heal of the system. I will rarely be able to view or control all three units. It’s sloooooooow. Apparently it hast o go to China through the internet and then to my thermostats and then back to me.thermostats will just drop off the app in no particular order. This app is a black and white tv in a 4K world.
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Slow…
It’s so slow. I’ll open the app and it’ll pull up the current temp and setting. The second I try to adjust anything, 7 time out of 10 it’ll just time out and not connect. At this point it’s a pos app. It’s needs an update badly.
Fantastic product
Excellent thermostat that I install on all of my service calls and installs. Great customer service on technical.
Kent
This is the most difficult, not user friendly thermostat ever!
Junk
Most times the app doesn’t work.
Scheduling function is abysmal
Please change the scheduling whoever set it up needs to rethink their life choices
No suoport
No customer service. I left multiple messages and no one has responded.
Lagging
This app does exactly what you need. But in the last month, it has been extremely laggy and slow to load
The app is faulty and do not work properly
This thermostat is very cheap and faulty does not work. It does not turn off when it reaches temperature and causes my bill to be super high.
Not user friendly
Not user friendly
Love it
Always reliable never going off-line. I can turn the heat up. Turn the air-conditioning up off before we get home or if we forgot, I love it. It’s
Terrible
I have two wheat and enter the app several times before it gets connected to the thermostat
Terrible update
Terrible update
Needs Work
I’m retired and don’t need all 4 settings under residential just get up and go to bed schedules
Review / Recommendation
The app is simple, easy to use. I do wish for two enhancements. 1. Being able to monitor prior day activity/usage. For example, how many hours the A/C or Furnance ran for. 2. The scheduling function, it includes four options/times for the day. It would be nice to have the option of removing or adding additional times.
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2.2.1 Didn’t Fix Anything
I was told the update would fix the issues with the app. Not even close!
Fairly user friendly; works
The app does what it is designed to do. Sometimes when making changes to a schedule or temperature setting, for example, and then hitting save, the app continues to “think”. Fortunately, almost ever time the information is saved. I will purchase and install more thermostats that use this app.
Poor quality
This app runs slow and lags. Also has connectivity issues with the thermostat.
