Pretty good for the price
There is a few glitches in the system sometimes it runs slowly and doesn’t show the correct amount owed on a customer home page
Have been using the app for years and overall satisfied those are some changes that need to be made
Have been using the app for years and overall satisfied those are some changes that need to be made
Last update my whole invoices disappeared!
Recently, I had to invoice my client, but when I opened the app, all my invoices had disappeared, along with my profile. I tried to use the live chat feature, but it was extremely difficult to navigate. I couldn’t even find an email to contact their support team.
I want my money back.
Please do not use this app. It’s a waste of money, unreliable, and has terrible customer service!
I want my money back.
Please do not use this app. It’s a waste of money, unreliable, and has terrible customer service!
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Response from developer
We’re very sorry to hear about your experience and understand how frustrating it must have been. During a recent update, some users were logged out of their accounts, which may have caused this confusion. I want to assure you that all your data is safe and intact—it hasn’t been lost. We’d love the opportunity to make this right and help you access your account again. Please reach out to us directly at contact@probooks.com, and our team will prioritize resolving this issue for you. Your trust is very important to us, and we’re committed to ensuring ProBooks remains a reliable tool for your business. Thank you for your feedback, and we hope to hear from you soon so we can assist further.
Perfect App!
My husband and I own a small mobile business. We are so happy with this app! It is perfect for our needs. It has all the right features without being overwhelming. It’s incredibly user friendly. The invoices are easy to customize and look great, wether printed or emailed. It’s helpful that they can be viewed all together or as paid/unpaid/overdue. The expenses are quick and easy to enter. The accounting reports are very helpful at a glance. The data syncs effortlessly between devices…iPad, iPhone, and MacBook. We set up a Stripe account and have successfully processed credit card payments. We started out the first few months paying monthly as a trial run…but quickly realized that this app is perfect for us! We paid for the yearly subscription. It’s a great deal! Also, customer service has been very helpful and quick to respond with any questions I’ve had.
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So far so good
I’ve literally tried every invoice app. You can think of on the App Store. This is probably the one that fits my needs the best. I’m very hopeful for this app and growing my business. I’m also looking forward to future updates and hopefully some enhancements. Thank you developer for making this app.
Update, the developer listens. They added dark mode!!!!!!
Update, the developer listens. They added dark mode!!!!!!
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Disappointed
We love the desktop version. The mobile app has a lot of glitches & we’re disappointed because we use it on the go often. The query doesn’t find customers & the estimates tab doesn’t show the name of the customer. Everything is guess work. I hope a new & updated mobile version is available soon.
