Pretty good for the price
There is a few glitches in the system sometimes it runs slowly and doesn’t show the correct amount owed on a customer home page
Have been using the app for years and overall satisfied those are some changes that need to be made
Have been using the app for years and overall satisfied those are some changes that need to be made
Last update my whole invoices disappeared!
Recently, I had to invoice my client, but when I opened the app, all my invoices had disappeared, along with my profile. I tried to use the live chat feature, but it was extremely difficult to navigate. I couldn’t even find an email to contact their support team.
I want my money back.
Please do not use this app. It’s a waste of money, unreliable, and has terrible customer service!
I want my money back.
Please do not use this app. It’s a waste of money, unreliable, and has terrible customer service!
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Response from developer
We’re very sorry to hear about your experience and understand how frustrating it must have been. During a recent update, some users were logged out of their accounts, which may have caused this confusion. I want to assure you that all your data is safe and intact—it hasn’t been lost. We’d love the opportunity to make this right and help you access your account again. Please reach out to us directly at contact@probooks.com, and our team will prioritize resolving this issue for you. Your trust is very important to us, and we’re committed to ensuring ProBooks remains a reliable tool for your business. Thank you for your feedback, and we hope to hear from you soon so we can assist further.
Perfect App!
My husband and I own a small mobile business. We are so happy with this app! It is perfect for our needs. It has all the right features without being overwhelming. It’s incredibly user friendly. The invoices are easy to customize and look great, wether printed or emailed. It’s helpful that they can be viewed all together or as paid/unpaid/overdue. The expenses are quick and easy to enter. The accounting reports are very helpful at a glance. The data syncs effortlessly between devices…iPad, iPhone, and MacBook. We set up a Stripe account and have successfully processed credit card payments. We started out the first few months paying monthly as a trial run…but quickly realized that this app is perfect for us! We paid for the yearly subscription. It’s a great deal! Also, customer service has been very helpful and quick to respond with any questions I’ve had.
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So far so good
I’ve literally tried every invoice app. You can think of on the App Store. This is probably the one that fits my needs the best. I’m very hopeful for this app and growing my business. I’m also looking forward to future updates and hopefully some enhancements. Thank you developer for making this app.
Update, the developer listens. They added dark mode!!!!!!
Update, the developer listens. They added dark mode!!!!!!
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Disappointed
We love the desktop version. The mobile app has a lot of glitches & we’re disappointed because we use it on the go often. The query doesn’t find customers & the estimates tab doesn’t show the name of the customer. Everything is guess work. I hope a new & updated mobile version is available soon.
Excellent really!
I’ve owned this app for about 8 years now, I paid upfront for lifetime subscription which at the time was a bit of a gamble as I didn’t know much about the app. I have to say I’ve got nothing but good to say about the working of this app. It has turned my business around. The one time I had a problem when there was an update I received direct correspondence from the owner! First class 10/10 Edit…it’s now been about 10 years and still the only app I use for all invoices and estimates for my landscaping business.
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So far so good
I’ve literally tried every invoice app. You can think of on the App Store. This is probably the one that fits my needs the best. I’m very hopeful for this app and growing my business. I’m also looking forward to future updates and hopefully some enhancements. Thank you developer for making this app.
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This last update deleted my entire customer database
I wish I could have less than one star. What kind of trash book keeping software would delete customer info when forced to update?!?
🙄 upgrading
You lost all my clients with your stupid upgrade. Your app was already perfect. Your stupid upgrade lost all the clients I had and their info. WHY??? Your app didn’t need to be MORE! Chill and keep it simple stupids
Response from developer
Hi George, if your clients didn't show back up, please just ping us through the in-app support and we'll resolve immediately.
Easy and quick
Pro Books makes invoicing my clients a breeze, they pretty much do the work for you. You just put the information in the proper area and when you preview it it’s all put together!
Years
I’ve had this app for over 10 years and it has been flawless. I would recommend it to anyone . Works Great every time ..
Excellent
I love it
Love it!
Great app for business and billing. Especially keeping track of things with the instant sync from phone to computer. Customer service is always quick and solves all my problems (The few I have had) other than that I love it. Wish they would add in payments section zelle,Venmo,cash app as quick options. Overall 5 star.
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Worst customer service ever.
If your looking for something to help you with your business with basic features and no customer service support then this is for you! It has so much potential and I really wish I could keep it because the base is there, it’s just lacking a couple features and one of the most important feature… Support! There is none! So I suggest you try another app. I’ve request help about 6 times and was responded to twice with suggested temporary work arounds while they “look into it” …. It’s been a year and nothing and no responses at all.
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Great app and service
Customer for about 4 years.
As an admitted software illiterate, I’m amazed how easy this app is to navigate.
Extremely satisfied with customer service.
As an admitted software illiterate, I’m amazed how easy this app is to navigate.
Extremely satisfied with customer service.
Great Customer Service
I just purchased the program and was having “user error” problems. Customer service, I wish I knew the persons name, was EXTREMELY patient with me and walked me through what needed to get done until I was successful. Very personable. I am looking forward to using the software app!
Billing
Be nice if the billing could be changed a little so I can use it for my Automotive shop bill repairs line added a few lines like make, model, year, vin number. License plate No.
Problems
I wish you would fix the problem I have emailed you about,
Response from developer
Please reach out to contact@probooks.com and we can get this fixed right away!
Great interface and very easy to use
ProBooks is a great tool that makes it simple to send invoices and keep track of payments. The user interface is very professional and allows you to customize the look of your invoice. I highly recommend this application for any business owner that is looking for a simple way to send invoices and receive payments quickly.
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Excellent App with Excellent Customer Service
I would do 5 stars but I don’t like that it doesn’t let you know about the tweaks when it updates.
That being said this app is perfect for my business and the response when customer service is needed is quick & human!
The latest update is great because I can finally do my bookkeeping in horizontal mode instead of being stuck in portrait mode all the time.
Overall would definitely recommend.
That being said this app is perfect for my business and the response when customer service is needed is quick & human!
The latest update is great because I can finally do my bookkeeping in horizontal mode instead of being stuck in portrait mode all the time.
Overall would definitely recommend.
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