This a big fat scam
Hate hate hate hate doesn’t even connect or work 👎👎👎👎👎👎👎👎👎👎👎
Great math, but confusing
I first got this app for my now senior in high school when she was in fourth grade; now my second grader going into third grade has been enjoying it for this past year! Today I got a email saying that my premium membership is canceled though I never requested that! Also, some of the quests are very confusing on how to finish especially the one with the rabbits versus fox; we found most of the eggs, but it never let us finish or complete that quest
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The worst of all
My kids don’t even have to count their questions any more thanks to this
Beware: scam!Took 5 YEARS and countless hours of trying to be able to cancel!
I have been contacting this company for 5 years using all methods listed in order to cancel. Today I was FINALLY allowed to cancel, but no refund.
My kids used to use prodigy and then outgrew it and so I went to cancel but had forgotten my login. I emailed and asked them to cancel but instead they wrote back asking more questions which I never saw because it went to spam.
Thinking I had not gotten a reply I started calling. On the phone I was told the only way to cancel was through my account and when I could not get in they said they would get back to me but did not and would ghost me when I called to check in.
I was finally able to get into the account and guess what? No account listed! So I was not even able to cancel online.
Once a year or so I would dedicate a few hours to trying to fix this. It never worked until yesterday when they were very short with me but did cancel tue account. I explained everything and they saw the emails and they said still no refund. At least I will no longer be paying for my adult children to not play these games anymore. But I have only ever been treated like this by scammers. Be careful. Only do this if it is on a card where you can cut them off through the card (like Amex). Or better yet, find a better option.
My kids used to use prodigy and then outgrew it and so I went to cancel but had forgotten my login. I emailed and asked them to cancel but instead they wrote back asking more questions which I never saw because it went to spam.
Thinking I had not gotten a reply I started calling. On the phone I was told the only way to cancel was through my account and when I could not get in they said they would get back to me but did not and would ghost me when I called to check in.
I was finally able to get into the account and guess what? No account listed! So I was not even able to cancel online.
Once a year or so I would dedicate a few hours to trying to fix this. It never worked until yesterday when they were very short with me but did cancel tue account. I explained everything and they saw the emails and they said still no refund. At least I will no longer be paying for my adult children to not play these games anymore. But I have only ever been treated like this by scammers. Be careful. Only do this if it is on a card where you can cut them off through the card (like Amex). Or better yet, find a better option.
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Features not available
There r very limited features on the app. Just two things I could do. It’s very frustrating. When asked for support it takes days to get he respond back.
