This app is trash and they stole my money.
Just shutdown, took all my back issues away and now doesn’t work at all. I have no idea why Apple lets this rotting corpse stay in the App Store. Avoid this app at all costs.
My old purchases are not available
The issues I purchased 5 years or so ago no longer appear in my library; I followed all instructions in the help screen multiple times with no effect. I would like to purchase issues but I think I can “find” it elsewhere; if your app doesn’t work, what do expect people to do.
Must have if you’re into prog music
Great in-depth articles, also all major album releases listed and reviewed. Fantastic source of info.
Response from developer
Many thanks for your review! We're always pleased to receive positive feedback and suggestions from our readers, and will be sure to pass on your comments to the editorial team. Thanks, The Digital Support Team
Best progressive Rock Magazine I know
Compared With german Prog magazine „eclipsed“ „PROG“ is number one.
Nice mag but app very poor
I was looking forward to getting this regularly but had nothing but trouble with the app & the account set up. Finally got a mag down only to find I can only have it on either my iPad or my phone. Not both. Considering cancelling
Been years with no fixes
It's March 2021, and I'm experiencing the same issues that have been posted here for six years. Purchased issues have been deleted and not restored, then total login failures that haven't been addressed. Can't change your password or otherwise workaround log in errors. They have my money, and I remain locked out. Ridiculous.
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Paying for extras
Why do you have to pay for extras you get free with the printed edition e.g. the Jethro Tull magazine ?
Good mag app.
Just hope it’s still running as the last issue was for October.
One of a Kind
Support this magazine, as it's quality, content and uniqueness are one of a kind, and we are unlikely to see the likes of it again.
Used to be a huge fan
The latest app update deleted all issues and after restoring purchases, am missing a number of special issues that I purchased over the years. This is completely unacceptable. Fix this or give refunds on what we bought.
Amazing!
So glad Future Publishing saved this amazing magazine :)
Rip off!
Old Prog app won't open previously purchased issues - it crashes. New Prog app doesn't restore previous purchases...!!? Do they really expect people to buy issues a second time?
Prog Mag
I love the magazine a lot but I have to give it a negative review here at this time. For some reason, despite being on up-to-date software with my iPhone 6S, it is impossible to read the content the past 2-3 issues. The font is not in HD and is impossible to read without zooming in. Unfortunately, all I get is a bunch of blurry letters. I will be cancelling my subscription if the next issue presents the same problem.
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Absolute rubbish
Don't even bother downloading, you can't get to the issue you want and if you do try to contact customer service, it's the worst in the world.
Don't sign up for direct debit either as they never acknowledge any communication.
Sadly there is not a zero star option.
Don't sign up for direct debit either as they never acknowledge any communication.
Sadly there is not a zero star option.
Having A Laugh
Just updated app only to discover I no longer have any rights to the numerous back issues I have bought from this publisher. The small print does inform you of this but that is where you usually look when you have a problem. This is supposed to be the future but if the publisher came into my home and removed a box of printed back issues I know what I would call it - theft.
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A mess
This is a complete mess, over-elaborate interface make this a nightmare to read. Please make it simple so I can read it.
I strongly advise against patronizing Prog Magazine.
It's bad enough Apple Newsstand app blows, but the conversion to the this new app made me lose every single back issue magazine that I purchased.
If you had the misfortune to upload this crappy app, good bye magazines. You can't even contact them for some type of reimbursement. Apple will give you the run around to email them which lead you to write a scathing filled review like this.
I would rather pay the import higher price than to ever purchase anything from the publishers of Prog Magazine or this crappy app.
If you had the misfortune to upload this crappy app, good bye magazines. You can't even contact them for some type of reimbursement. Apple will give you the run around to email them which lead you to write a scathing filled review like this.
I would rather pay the import higher price than to ever purchase anything from the publishers of Prog Magazine or this crappy app.
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Don't update until you've read this!
I updated this app a week ago, and lost all my back issues, including 2 I had only purchased the week before and hadn't read.
The magazines FAQ section warns that this will happen, gee that would have been useful information to have BEFORE I updated. They advise you to supply iTunes Store receipts and they will restore your previous purchases. Don't know about you but I don't tend to store iTunes receipts for any length of time.
Contacted support a week ago and haven't heard anything back.
Won't be buying anymore issues until this is resolved.
Update- I've now supplied all receipts but still my magazines won't restore. I've now had 3 responses from the magazines support advising that this is a iTunes subscription issue, nothing to do with their updated app then? Really poor customer service.
Final update. Still no resolution to my issue, although Apple have kindly reimbursed me for the 2 unread issues. Complete silence from Future Publishing to my requests. I have now deleted all Future Publishing apps from my iPad and cancelled my subscription to the other magazines I used to purchase.
The magazines FAQ section warns that this will happen, gee that would have been useful information to have BEFORE I updated. They advise you to supply iTunes Store receipts and they will restore your previous purchases. Don't know about you but I don't tend to store iTunes receipts for any length of time.
Contacted support a week ago and haven't heard anything back.
Won't be buying anymore issues until this is resolved.
Update- I've now supplied all receipts but still my magazines won't restore. I've now had 3 responses from the magazines support advising that this is a iTunes subscription issue, nothing to do with their updated app then? Really poor customer service.
Final update. Still no resolution to my issue, although Apple have kindly reimbursed me for the 2 unread issues. Complete silence from Future Publishing to my requests. I have now deleted all Future Publishing apps from my iPad and cancelled my subscription to the other magazines I used to purchase.
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Needs to be improved
I have been subscribing to Prog digital for sometime now and have waited for a few issues of the new version to be published before commenting. The original version was great, you could zoom in on a page ALL of the paper version of the mag was there to read. But the new digital version has removed the zooming function so for some of us who need glasses it's not as easy to read and apart from Adverts for Prog mag they have removed all of the adverts from record dealers, publishers, concert venues etc. how the heck they can cover costs is a question. They should put the adverts back as these made the original version and now I'm thinking of having to go back to buying the paper one and not the modern digital version!
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Avoid at all costs
New iPad - all of my magazines will not show up. All of my others magazine apps - type in password and restore - done. This is the only mag app I own that you will spent countless hours trying to use the content you bought.
