Don’t let a glitch slide
Updated review: I made the mistake of letting a glitch go without reporting it.
I’ve got two devices, three if I count my iPad and the app started only letting me log from one device. Which was annoying because app purchases are tied to the Apple ID, not the device. I kept putting off reporting this weird glitch this year until it finally stopped letting me track with the Pro Membership altogether this month. I’ve been a loyal subscriber since 2018.
Once I reported it to the App team this week, they immediately jumped on it. Couldn’t have been nicer and fixed it fast. I was so relieved. I apologize for thinking they were pulling something on me by making me buy the subscription again when I had had purchased a lifetime membership. Again, if you have a glitch- report it.
Great app. Great people. Say something when it breaks. Don’t just shrug it off like I did.
I’ve got two devices, three if I count my iPad and the app started only letting me log from one device. Which was annoying because app purchases are tied to the Apple ID, not the device. I kept putting off reporting this weird glitch this year until it finally stopped letting me track with the Pro Membership altogether this month. I’ve been a loyal subscriber since 2018.
Once I reported it to the App team this week, they immediately jumped on it. Couldn’t have been nicer and fixed it fast. I was so relieved. I apologize for thinking they were pulling something on me by making me buy the subscription again when I had had purchased a lifetime membership. Again, if you have a glitch- report it.
Great app. Great people. Say something when it breaks. Don’t just shrug it off like I did.
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Lame
I have been happily using this app for YEARS to track my progress after 150 pound weight loss. I opened it for the first time in a while today to now be told I can only track 5 things and I lost all the data points of my progress since 2019. That sucks so much. Terrible customer service to give no warning or option to even see my previous tracking.
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Great measurement options!
I decided to track my weight loss by focusing on inches lost. This app has user friendly options for doing just that. Set what measurements you want to keep track of and set a weekly reminder to take those measurements. I love the data report it keeps for this. It’s easy to see where you currently are and how far you’ve come by scrolling through the history!
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Disappointed
The app works fine, but they made some options I’ve been using for years only available for paying customers. So for their greed they get one star. Don’t be lazy and cheap and remove options for the free people. Be smart and creative and come up with new exciting options to make people want to pay for premium options.
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Disappointed
This app removed features I already had access to and put them behind a paywall. I previously tracked all four limbs separately (right and left arms and legs) — now it’s limited to one entry per limb unless you pay. Nothing new was added to justify the cost. This is a straight downgrade dressed up as a premium feature. I won’t be paying for access to something I already had
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