Archived App (Last seen on 13 Jun 2025)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • January 27, 2017
  • August 13, 2021
ProMedica OnDemand screenshot #1 for iPhone
ProMedica OnDemand screenshot #2 for iPhone
ProMedica OnDemand screenshot #3 for iPhone
ProMedica OnDemand screenshot #4 for iPhone
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About

Access healthcare providers 24/7 through virtual video chats for common ailments. Receive care affordably and conveniently from home or on the go. Prescriptions can be sent directly to your pharmacy.

24/7 provider access
Virtual video visits
Prescription services
Low-cost care
Accessible via mobile and web
Share health data with providers
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What users say

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What's New in ProMedica OnDemand

12.10.003

August 13, 2021

We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed

User reviews

Mrs Lisa Butler

Promedica on Demand is a Godsend! Saves me time and money. It’s so convenient to refill medication when I can’t get into my doctor and going to Urgent Care is so much more expensive. The Doctors are friendly and very knowledgeable.
When you don’t feel well it’s hard to go anywhere. So they are so convenient and easy to use.
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Virtual visit

Very professional and fast. Took the time to ask specific questions about my medical history to be able to give patient specific care and recommendations.

Chad B

Doctor was very helpful and a good listener.

Waste of Time

Would have been great if it worked. Instead, I spent over an hour signing up, giving permissions and linking to my ProMedica account for nothing. I selected a doctor and got put in the queue. When it was finally my turn, I got a message from somebody and the program crashed. after that, I signed back on, went back to the same doctor and it kept telling me I was next. I finally just gave up and disconnected. I’ve never heard anything from anybody.
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Easy and quick

Dr Chandler was personable and professional. If I had known it was this easy and quick to use, I would have used these services before. Sometimes it’s impossible to get in to see a doctor at their office, and urgent care has long waits at times. Plus, for some sicknesses, it’s difficult to leave your house.
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User experience

🐞

Reported Bugs

5 issues

App crashes and stops responding to user input

Bug

Program crashes during active virtual visits

Bug

Missing continue button on data entry screens

Bug

Queue system displays incorrect status (stuck on 'next')

Bug

App becomes unresponsive after initial setup

Bug

Requested Features

3 requests

Improved customer support contact options (phone/chat)

Feature

Better error messages and troubleshooting guidance

Feature

Enhanced app stability and crash prevention

Feature

FAQ

What is ProMedica OnDemand?

ProMedica OnDemand is a service that allows you to connect with healthcare providers for virtual video visits. You can access care 24 hours a day, 7 days a week, 365 days a year for common ailments. It offers a private, secure, and convenient way to receive medical attention without needing to travel to a doctor's office.

What kind of conditions can I use ProMedica OnDemand for?

You can use ProMedica OnDemand for a variety of common symptoms and conditions. These include, but are not limited to, colds, flu, rashes, urinary tract infections, pink eye, allergies, vomiting, diarrhea, sore throats, sinus infections, and fevers. It is important to note that this service is not for emergencies; dial 911 for urgent situations.

How much does ProMedica OnDemand cost?

The service is described as low-cost and offers online credit card payment. While the exact pricing is not detailed, it emphasizes affordability and convenience compared to traditional doctor visits. You can make payments securely online.

Is ProMedica OnDemand available on all devices?

Yes, ProMedica OnDemand is accessible anytime via both mobile devices and the web. This means you can connect with a provider whether you are at home or on the go, using your preferred device.

Can I get prescriptions through ProMedica OnDemand?

Yes, one of the benefits of using ProMedica OnDemand is that prescriptions can be sent directly to your pharmacy. This streamlines the process of getting the medication you need after your virtual consultation.