Excellent telehealth appointment with Dr. Braun and easy to use app
Response from developer
Hi Traveler3414, thank you for sharing your experience! We're thrilled to hear that Dr. Braun was able to help you during your visit and that our app made the process easy for you. It's great to know we could help reduce your anxiety. If you need anything else, feel free to reach out!
Hidden charges
Response from developer
Hi Kanyon, Our membership information is available on our website and is displayed during the booking process. After selecting whether or not to add insurance, the membership fee is included in the payment summary alongside the total charges before the appointment is booked. Additionally, members receive email communications after enrolling that explain their membership benefits and confirm their enrollment. During the three-day trial period, we also send reminder emails to ensure patients are aware that they are enrolled in a membership before any charges are processed. We are always looking for ways to improve the patient experience. If you have suggestions on how we can make this information more visible, we would appreciate your feedback. Please feel free to email us at reviews@prospermedical.com Thank you for sharing your thoughts.
