Videos?
Training
Thx for the app!
Response from developer
Thank you for being part of the USCCA family! We are so sorry to hear you experienced that! Great job with seeking out training, we are happy to hear you are enjoying it. Please don't hesitate to let us know if you have any questions at all. Have a great day and stay safe!
Excellent training, but needs an iPad optimized version.
Please do this, not only for personal use, but also to prevent me from having to pull out my small phone screen to show it to a class.
Response from developer
Thank you for the feedback, and for being a USCCA Instructor. We will be sure to pass your ideas along to our development team to look into. We are so grateful to have you in the family and for showing our app to others in your classes. Keep up the great work and stay safe!
iPad Optimization.
Just one issue
Response from developer
Thank you for the feedback and I'm sorry about the issue that you are currently having. What device and operating system is currently being used? You may need to check for an update on your device.
App is not working
Response from developer
We're sorry to hear about that happening! What error are you seeing when trying to access your courses? For immediate assistance, please contact us 24/7 at 877-677-1919.
Problems
Response from developer
Thank you for leaving your feedback. Please feel free to give us a call at 877-677-1919, so we can get more information and help to troubleshoot and resolve this issue with you.
On a computer it’s better
Response from developer
Thank you for leaving your feedback, Yoyo. Please feel free to give us a call at 877-677-1919, so we can get more information and help to troubleshoot and resolve this issue with you.
Alright, but…
App crashes
Response from developer
We're sorry to see that you are having issues with the app crashing. Please be sure that you have the most up-to-date version of the app installed, as well as the most current operating system on your mobile device. If you are still having issues, feel free to give us a call at 877-677-1919 so we can assist with resolving this issue.
Keeps crashing
Response from developer
I'm sorry to see that you are having issues with the app working properly. Be sure that your device's system software is up to date.
Almost
Just one big problem. The videos are longer than most devices screen time out. Can you make an adjustment to keep playing video if the screen shuts off when using airplay? I would just put it to screen on all the time but I would prefer to leave it on two minutes to save battery.
Response from developer
Thank you for the review and feedback! When your device is being mirrored on airplay, the video will stop if the screen turns off because videos stop playing when your device is locked. This is to ensure that videos are being watched actively when going through all of our different training modules and certification levels. I hope this helps!
Awesome!!
Response from developer
That's great. I'm glad to see that you are getting value out of the availability of the training app.
Signing in
Response from developer
I'm sorry to hear this is happening when you are trying to log in. Were you able to resolve this issue? You may need to update the app on your device. If you still need further assistance with this, please give us a call at any time at 877-677-1919.
New Gun Owner
Response from developer
We are so happy to hear that our training has helped you feel more confident with your firearm! Keep up the hard work and training!
Great App!!!
Response from developer
Thanks for the review! We are so happy to hear you are finding value in the Protector Academy app. Stay safe!
Need to repeat?
Response from developer
We're sorry about that happening, Randall. Please make sure that you have the most up-to-date version of our app as we have released updates to solve these issues.
AS USUAL, NO HORIZONTAL ROTATION FOR IPAD
iPhone issue
Response from developer
Sorry that this was happening on the app. Please be sure to update to our most recent version. We have recently updated the app and it should resolve this issue.
