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PTCLTouch

PTCLTouch

by Pakistan Telecommunication Company Limited

63 ratings
53 reviews
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🔧 Utilities

Archived App (Last seen on 25 Mar 2025)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • November 13, 2015
  • December 24, 2024

Features

Developer

Pakistan Telecommunication Company Limited
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PTCLTouch screenshot #1 for iPhone
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PTCLTouch screenshot #6 for iPhone
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About

Manage your telecommunications account directly from your smartphone. Pay bills, order new services, track orders, and register complaints with ease. Stay informed about promotions and monitor your data usage.

✓Pay bills via debit/credit card
✓Order new PTCL products/services
✓Check order status
✓Register and track complaints
✓Monitor data usage
✓Access customer care and live chat
Show original description

What's New in PTCLTouch

2.1.18

December 24, 2024

Update to UPTCL App for a better customer experience and new features.

User reviews

Most RecentHighest RatedLowest Rated

App is giving SSL error when trying to login

The app was working fine, but now somehow it is giving an SSL error.

Please resolve this asap.
ASK AussieASK Aussie

Application not working

While enter user id password. Application automatically close suddenly
Very bad experience
SultanShahbazSultanShahbaz

App Sign up is not working

Signup is not working, after submitting the OTP codes nothing happens.

Pathetic app
HayyannHayyann

Worst app I have ever used

This app is useless because it never works.
RizwanAzamRizwanAzam

Response from developer

We really appreciate you bringing this to our attention. We would like to investigate your issue. Please share your contact details with us at care@ptcl.net.pk so that we can resolve the issue.

PTCL Touch app crashing on iOS

Hi,

I have an iPhone 12 Pro on iOS 17.1.2.

I had been using the PTCL Touch app for many years; however, for the last several months every time I try to log in the app crashes. I have deleted and reinstalled the app several times, but to no avail.

Please help resolve.

Thank you and regards,

Omar Jamil
Show more
azriel786azriel786

Response from developer

Please accept our apologies for the inconvenience caused. We would request you to please share details of your issue with us at care@ptcl.net.pk. We will resolve your concerns with priority.

See 48 more reviews

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FAQ

What can I do with the PTCLTouch app?

The PTCLTouch app allows you to manage your PTCL account from your smartphone. You can pay bills, order new services, check the status of your orders, register and track complaints, monitor your data usage, and access customer care support.

How do I pay my bills through the app?

You can easily pay your latest bill using debit or credit cards through the PTCL e-Payment System integrated within the app. This provides a secure and convenient way to settle your outstanding charges.

Can I register a complaint using the app?

Yes, you can conveniently register complaints for your telephone, internet, Charji/EVO, and Smart TV services directly through the PTCLTouch App. You can also check the updated status of any registered complaint.

Is the PTCLTouch app free to download and use?

The PTCLTouch App is free to download and use. While the app itself is free, it does display advertisements. You can manage your PTCL services, pay bills, and access support without any upfront cost.

What kind of customer support is available?

The app offers comprehensive customer care support. You can watch video tutorials for tips and tricks, find answers in the FAQs section, and engage in live chat with a representative for immediate assistance.