PTCLTouch is no longer available in the App Store. The AppsHunter Legitimacy Score for PTCLTouch is 35 out of 100 points across 7 verification signals from App Store and developer data.

PTCLTouch User Reviews

Name: PTCLTouch
Rating: 1.73016 (63 reviews)

PTCLTouch

Pakistan Telecommunication Company Limited

🔧 Utilities

Customer Experience

Positive experience5.7% of reviews

Neutral3.8% of reviews

Negative experience90.6% of reviews

~ Based on 53 written reviews from the US App Store.

Is PTCLTouch Safe?

PTCLTouch does not appear safe based on available data. AppsHunter Safety Score for PTCLTouch is 43/100.

This assessment is based on 63 user ratings, with an App Store average of 1.7/5.

Safety Analysis

17.5% of ratings point to a safe experience

1.6% of ratings suggest some concerns

81.0% of ratings point to a risky experience

~ Based on 63 App Store ratings for PTCLTouch.

Is PTCLTouch Legit?

PTCLTouch is no longer available in the App Store. AppsHunter Legitimacy Score for PTCLTouch is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Most Recent Highest Rated Lowest Rated

App is giving SSL error when trying to login

The app was working fine, but now somehow it is giving an SSL error.

Please resolve this asap.

ASK Aussie

2 years ago

Application not working

While enter user id password. Application automatically close suddenly
Very bad experience

SultanShahbaz

2 years ago

App Sign up is not working

Signup is not working, after submitting the OTP codes nothing happens.

Pathetic app

Hayyann

2 years ago

Worst app I have ever used

This app is useless because it never works.

RizwanAzam

3 years ago

Response from developer

We really appreciate you bringing this to our attention. We would like to investigate your issue. Please share your contact details with us at care@ptcl.net.pk so that we can resolve the issue.

PTCL Touch app crashing on iOS

Hi,

I have an iPhone 12 Pro on iOS 17.1.2.

I had been using the PTCL Touch app for many years; however, for the last several months every time I try to log in the app crashes. I have deleted and reinstalled the app several times, but to no avail.

Please help resolve.

Thank you and regards,

Omar Jamil

azriel786

3 years ago

Response from developer

Please accept our apologies for the inconvenience caused. We would request you to please share details of your issue with us at care@ptcl.net.pk. We will resolve your concerns with priority.

Re

Needs to be made more simplified and users friendly.

Malook Nizamani.

3 years ago

Response from developer

Hi, We are sorry that we didn't meet your expectations. Please let us know what we can do to improve. Drop us an email at care@ptcl.net.pk and we will definitely try to resolve the issue.

Absolute Signup Disaster

At first, everything seems ok. You install the app. It asks you to sign up. You fill in all the details and choose the password as per the requirements. It sends OTP to your mobile which you receive right away. Now it’s time to enter the OTP and that’s where the absolute disaster begins. Your password needs to have a special character as opposed to what it said at the signup “No Special Characters.” Now you wait half an hour and try again. You go through the whole process again and end up with the same result.
It seems everyone having the same problem for over the year and yet it persists which brings me to the next point, “terrible administration.” Whoever was responsible for creating the app did a terrible job, and unfortunately, they are not liable to answer anyone because the company they work for is running on public tax money.

enthusiast_fabi

3 years ago

Response from developer

We apologize for the difficulties you experienced while registering with us. We would request you to please share details of your issue with us at care@ptcl.net.pk. We will resolve your concerns with priority.

App needs some serious rework

Like many others I also haven’t been able to create an account on the app. It keeps on asking for special characters, letters and numbers no matter what I enter.
There’s no subscribed package information of flash fiber as well.
** Inconvenient and frustrating app.**

Askarian0001

3 years ago

Bugs in the app , incomplete pages

There are so many incomplete items added with broken codes showing , plus the new account sign up has some bugs it accepted my password and send me verification code than all the sudden said my password needs some special character when I went back to fix it it locked me out for 30 mints ..

a usman

3 years ago

Pathetic app

I can’t make account on it. No one expect this kind of pathetic app from largest company of Pakistan.

ZahiHu

4 years ago

Waste of time

Waste of time and showing every time error whenever you go to create for account

AliR44

4 years ago

Useless app

Full of bugs and glitches. Kindly spend some money to get decent app. You are a national level company and this is your app. Shame on you.

Blacky mammbi

4 years ago

Response from developer

Hi, Based on your review, we cannot gauge exactly what went wrong. Please write to us in detail about the issue at care@ptcl.net.pk, so that we can look into it immediately and get it resolved. We would love to give you a seamless experience on our app. Thanks!

Worst service

Don’t use PTCL it’s the worst service ever, customer support staff has no clue what they are doing All over a very disappointing

Rufusijaz

4 years ago

Cannot pay through app

When paying through credit card pay button stays green until you enter all payment details, and when everything is entered correctly pay button is disabled and deactivated. Makes absolutely no sense, looks like developers had less sleep due to load shedding

rizmeh1418

4 years ago

Response from developer

Hi, please email us a screenshot of the error you are facing along with your mobile number at care@ptcl.net.pk so we can look into this for you. We apologize for any inconvenience.

Worst app, will never allow to sign up

Worst app by Pakistan largest telecom company. It will never allow you to sign up, let alone the app utility. On registration screen it says special characters not allowed for password creation. When you proceed, it shows error on following screen that at least one special character is mandatory in password. If you go back to previous screen and adjust password it will show error on same screen without any details/description. I created a new email account just to give another try and sign up but same idiotic error cycle.

waseem_mwm

4 years ago

Pathetic App

Pathetic app can’t register

Washaq

4 years ago

Chutiya isp

Chutiya isp or chutiya service

bogakhan

5 years ago

Error Signup

It always gives an error while signing up. Alot of customers have written the same review here but still it has not been resolved. Poor show on part of PTCL. Dont make an app if u cannot fix the issues

Ahmed$2020

5 years ago

Response from developer

Hi, please email us a screenshot of the error you are facing along with your mobile number at care@ptcl.net.pk so we can look into this for you. We apologize for any inconvenience.

Pathetic App

Everyone please don’t waste your time. It will never register you. Always error and will crash sooner or later.
PTCL is just another sunken ship. So don’t waste your time and money.
App developers must have been some PARCHI guys. They can’t even make such a small app in working condition.

Good Dua Kumayl

5 years ago

Response from developer

Hi Sibtain, Please accept our apologies for the inconvenience caused. We would request you to please share details of your issue with us at care@ptcl.net.pk. We will resolve your concerns with priority.

App Crashing

This app is crashing over and over.

aliyourabbi

5 years ago

Response from developer

Hey, thanks for writing a review. Sometimes, the app may be slow but such instances are rare. If it happens too often, please let us know at care@ptcl.net.pk. We'll have things investigated.