Pulse for Booking.com Partners User Reviews

What users say

Top reviews

Buggy

Consistent issues with the booking tab not showing bookings. This has been ongoing intermittently for over a year.
Also the filter options on the Home Screen do not persist/save so you have to re-filter every time you open the app

Basic stuff surely

Full of glitches

I’ve used the app for years and it’s not change at all. Messages disappear, I don’t get notifications most of the time, randomly logs out. It’s better to use the website version, although not always possible.

Atendimento

Atendimento demorado, sistema que se desestabiliza frequentemente, e um péssimo sistema de avaliação.

Terrible customer service

The customer service is absolutely horrible for hosts, if you try to write them an email through the app they literally never respond, so if you have any issues or concerns or questions you have nowhere to go, the customer service is absolutely atrocious considering the amount of commission they charge. I would seriously suggest other alternative platforms if it all possible.
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バグだらけ

ブッキング自身の都合の良いように作っていてまともに使えない。

Lento

O app não é performático, lento, demora para tirarnotificações já lidas. Precisa melhorar muito a usabilidade.

Exclusão de cadastro

Horrível, estou tentando excluir meu imóvel da locação e ninguém responde, ninguém cancela! A anos não consigo excluir o anúncio

Não funciona

Aplicativo não funciona, não consigo cadastrar meu imóvel, já faz 4 dias que não carrega e não avança nada!

This app is rubbish

Horrible, awfully designed rubbish up, doesn’t download no helping you can’t sign in tried everything to sign in and it’s just not happening

RESPOSTAS ANTES DA PRÉ-APROVAÇÃO

Não consigo responder a pergunta do possível hóspede a não ser que o hóspede reserve… Por gentileza, disponibilizar a opção de resposta antes da reserva do local.

NÃO CONSIGO ENTRAR NO APLICATIVO

EU FIZ O CADASTRO PELO SITE E DEPOIS BAIXEI O APLICATIVO PARA FAZER O ACOMPANHAMENTO E NÃO CONSIGO ENTRAR DE JEITO NEMHUM. MUITA BUROCRACIA E MUITOS ERROS DE SENHAS ETC EU QUERO CANCELAR MEU CADASTRO E ATÉ ISSO ESTÁ SENDO UMA DIFICULDADE. SE EU SOUBESSE QUE ETA ESSE TRANSTORNO NUNCA HAVIA ME CADASTRADO.
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User friendly

Great app to manage bookings.

Cs super terrible

Never solve hotel owner request

Aplikacja to porażka

Błąd na błędzie, nie da się z niej korzystać

Nutná oprava App

Jako co se to stalo po poslední aktualizaci.
Zprávy neustálé hlásí, že na ně není odpověď a přitom už dávno je zaslána. Najednou chybí šablony v odpovědi... Je nutná okamžitá oprava!!! Takto se s tím nedá vůbec pracovat!!!

Tragedia

Cały czas problemy z aplikacją. Błędy występują w różne momenty i nie można czasami w ogóle skorzystać z aplikacji ani dla podglądu ani dla zmiany

Errors

Not able to use the app at the moment as it is giving me errors and retry option but it is just not working. Also my calendar misteriously closes off wothout any interference. It is a poor client support considering the ever tosing fees.

Where is the Help from Pulse ???

Why is it you can never be able to reach a representative from Pukse or Booking.com to assist you with anything at all ? From questions about your account, setting up your information on the portal, nothing at all !!!

The application is difficult to use

The application is not very user-friendly, and since the latest update on iPhone, the calendar editing page has become unusable.

I am no longer able to make any changes, including updating prices or opening and blocking dates on the calendar. None of these functions work within the app.

At the moment, the only way to modify prices or availability is by logging in through a web browser. The issue appears to affect the mobile application specifically.

I hope this problem can be fixed soon, as it makes managing listings through the app very difficult.
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I cannot manage room availability

Room availability function cannot be edited over a month. We offer lower price in low season to guests but we are unable to change it becuase your application's problem. Please quickly fix it.