Issues
Over the past 6 months we have experienced multiple issues. I’m aware issues will always occur as no system I flawless but my issue is the amount of time it takes for issues once reported to get sorted. The communication whilst the problems were under investigation was shocking. Responses was very generic with no details and made ourselves feel like we were a hassle!
Show more
Been terrible for years with no improvement
Probably the worst and least developed online travel platform overall. The app is of course absolutely terrible too. Constantly log you out and we won’t be able to log back in again, which made us miss lots of messages from guests. Customer service is slow and very limited.
Don’t Care
A guest ruined my home but nothing got done about it. I was left with all the damages and even though booking promised to pay a quarter of the damages, they didn’t . I sent all the evidence of what the guest did but unfortunately booking com do not care about their partners. Also the Calender seems to have a mind of its own, I linked my airbnb Calender but somehow booking com still accepted another booking when my Calender was already booked. The kind guest cancelled the reservation but booking is now trying to charge me.
Show more
Review
Double booking needs to stop
Filters
They don’t work
Muito bom
O aplicativo está sempre sendo atualizado fazendo de cada vez melhor. Resolva praticamente tudo na palma da mão.
Great App
Good App easy to use.
Very easy to use
Application is user’s friendly.
Humans
All I want, is to be able to contact booking.con when I need to, which is rarely, when when I do, I simply want to speak to a human instead of travelling through a maze designed to make it impossible to speak to a helpful human being.
Complicated
Pulse and extranet are complicated compared to other booking apps
Review
Very satisfying
App
Very difficult app
Can’t receive notification
Miss the booking
Registered Nurse
I find this app very useful and helpful for my business. It has helped me reach more guests and attract bookings. I really enjoy using the platform and appreciate the opportunities it provides to grow my business. Overall, I’m very happy with the app and look forward to continuing to use it.
Mensaje
Cuando un huésped quiere reservar, tiene preguntas sobre las amenidades, antes de completar su reserva y no se puede contestar, y muchos creen que se les ignora
Last minute booking
Well done Booking dot com 🤩
Unclear
Overview of room prices and cleaning fee are unclear unless you go into each booking. No support when needed. Payouts come late. No call centre in Australia therefore reception is always terrible.
지멋대로
사진도 한장씩 보내져 알림도 안떠
Very glitchy
This app is essential for managing your customers from the Booking.com platform however, it is very glitchy. A few glitches:
- it consistently says I have unread messages when I’ve read them.
- when I try to write to a guest the text bar sometimes doesn’t appear
- it doesn’t update the conversation immediately
- it doesn’t always update new bookings in the calendar immediately
- it consistently says I have unread messages when I’ve read them.
- when I try to write to a guest the text bar sometimes doesn’t appear
- it doesn’t update the conversation immediately
- it doesn’t always update new bookings in the calendar immediately
Show more
Impossível ter acesso
Não consigo ter acesso, nem no aplicativo e nem no navegador. Não enviam o código pra acesso e não disponibilizam um atendimento rápido pro proprietário. Terrível
