APLICATIVO NÃO ESTÁ FUNCIONANDO CORRETAMENTE
O aplicativo não está funcionando corretamente
Controle financeiro
O aplicativo não disponibiliza a opção de fazer a avaliação dos clientes. Muitas vezes o hóspede avalia a propriedade de acordo com o que ele deseja, onde o correto é fazer uma avaliação em cima das comodidades ofertadas no anúncio. A ação deveria ser uma mão de vias . Outra situação desagradável é falta de uma ferramenta de controle parcial das diárias durante o ciclo mensal. O quanto foi vendido/arrecadado em tempo real num certo período. Diariamente ou semanalmente. Isso é super fácil a plataforma fazer. Só falta boa vontade. Só sabemos os valores financeiros no final do mês ..
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Deixa a desejar
Tá com erro, a última data de reserva que aparece é 17/09 hoje é 20/09 já teve várias reservas
IOS 27
Not showing reservations in app its been showing reservations in text messages but PULSE app is not updating since 4 days stuck in tbe same day
Beware
Monotonously fragile. Inconsistent and unreliable message delivery. Bookings are slow to show. Daily reports are generally 3 or more days out of date. No quick fix for software updates or checking if latest version is uploaded. Pretty weak overall.
Decent supporting app
It's ok, the calendar sometimes gets jumbled up, the messages sometimes has glitches but all in its it does most things right.
Péssimo
Piorou
Não atualiza as novas reservas
O sistema parou de atualizar com as novas reservas, cancelamentos, etc
Flexibility
We need both , guests and host, to have the ability to change reservations dates easily.
Notificacao na area de trabalho
Já sugeri diversas vezes que o aplicativo tivesse a marcação de mensagens não lidas junto ao seu ícone na área de trabalho, para que possamos lê-las e não corrermos o risco de perdermos notificações.atualmente é necessário ou estará atento às noutras tipos de notificações ou entrar no aplicativo para saber que temos mensagens. O Airbnb facilita mas parecem não dar valor a essa importante melhoria
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Great for hosting
This company is way better than Airbnb. I would recommend anyone who hits to give it a try
Back office team
Unprofessional, now 6 months waitng for COO
Not always user friendly, especially to hosts
Not always user friendly, especially to hosts
Azy_*
Poor app difficulties navigating
Rápido, prático e confiável
Nota 10
Rất tuyệt vời
Rất tuyệt vời
Wonderful application
Great job guys. Keep it up love the service
Weighted review
As a long-standing accommodation provider, I very rarely receive poor reviews, but I do feel that Booking.com’s current review and weighted scoring system needs improvement.
The weighted scoring system does not always seem to give a fair or accurate reflection of the actual scores guests leave. I believe the overall rating should be more directly representative of the individual scores received. In comparison, I find Airbnb’s review and scoring system much clearer, fairer and easier for both hosts and guests to understand.
My other major concern is the standard of customer service available to accommodation partners. When there is a genuine problem that needs resolving, it often feels as though representatives are simply reading from a script rather than being sufficiently trained or empowered to understand the issue and find a solution.
As a business that generates a significant amount of revenue through Booking.com and pays substantial commission for the service, I would expect a much higher level of partner support. When something goes wrong, accommodation providers need access to knowledgeable staff who can take ownership of a problem, investigate it properly and see it through to resolution, rather than repeatedly providing scripted responses.
Booking.com is an important platform for our business, but both the review system and the quality of partner customer service could be significantly improved. Airbnb’s system, particularly in these areas, currently provides a much better experience from a host’s perspective.
The weighted scoring system does not always seem to give a fair or accurate reflection of the actual scores guests leave. I believe the overall rating should be more directly representative of the individual scores received. In comparison, I find Airbnb’s review and scoring system much clearer, fairer and easier for both hosts and guests to understand.
My other major concern is the standard of customer service available to accommodation partners. When there is a genuine problem that needs resolving, it often feels as though representatives are simply reading from a script rather than being sufficiently trained or empowered to understand the issue and find a solution.
As a business that generates a significant amount of revenue through Booking.com and pays substantial commission for the service, I would expect a much higher level of partner support. When something goes wrong, accommodation providers need access to knowledgeable staff who can take ownership of a problem, investigate it properly and see it through to resolution, rather than repeatedly providing scripted responses.
Booking.com is an important platform for our business, but both the review system and the quality of partner customer service could be significantly improved. Airbnb’s system, particularly in these areas, currently provides a much better experience from a host’s perspective.
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⭐ Fácil de usar y muy práctica
Pulse es una aplicación muy práctica para gestionar las reservas de mi alojamiento desde el celular. Me permite revisar las reservas, responder a los huéspedes y mantenerme al día de manera sencilla. Como anfitriona, me facilita mucho el trabajo y me gusta poder tener todo a mano.
Owner
It good to know on right time
