PunchPass User Reviews

Customer Experience

Positive experience77.3% of reviews
Neutral0.0% of reviews
Negative experience22.7% of reviews

~ Based on 22 written reviews from the US App Store.

Is PunchPass Safe?

Not enough ratings yet to assess PunchPass.

Is PunchPass Legit?

PunchPass appears legitimate, with a few gaps. AppsHunter Legitimacy Score for PunchPass is 65/100.

Based on 65 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Easy rewards

Found the app very easy to use. First time user.

Great Process

An easy way to keep count of your free coffees, without keeping a card in your wallet.

Hard to use

I find the app hard to use and clunky

So Easy!

I have been using PunchPass for the last 6 months and it has made my coffee experience so much better. Love it!

Apps logs you out and you lose your rewards

The concept is good - I love the idea of not carrying around a loyalty card. However, the app simply log you out and make you lose all your stamps. I’ve lost two coffees I was waiting to redeem and the stamps I’ve collected because of this error. I do not recommend it

Response from developer

Hi, sorry for the frustration. Your stamps are not gone. They are stored on our servers against your account, so nothing is ever deleted. This usually happens when a second account is created by accident, for example signing up with a phone number and later logging in with Apple or Google. The card looks empty, but the stamps and rewards are sitting on the original account. Email support@punchpass.app or call 0468 005 497 and we will get you back into the correct account in a couple of minutes.

Skater mum

Doesn’t work

Response from developer

Hey! Sorry to hear you had trouble. PunchPass is used every day by 40,000+ customers, with over 500,000 stamps successfully collected so far, so it sounds like something hasn’t worked as expected in your case. We’d love to fix it for you, please reach out to our support team and we’ll get you sorted.

Wendy

Very Easy to use free coffee app,

Idea for improvement

You guys should let there be an option where you can add it to wallet.
That what I can double tap my lock screen, choose my store and redeem a stamp
Makes things a lot quicker

Great food and coffee

Excellent service.

Great App!!!

Brilliant idea and very handy saving wallet space. But, the only thing I would suggest is a menu to show customers where you can collect stamps from.

Such a time saver

This app is such a time saver no more paper cards thank god, only going to cafes with a digital solution now

Free coffee claim

When claiming a reward for a free coffee, it would be nice to see excitement then instead. The build up appears reverse. Just a thought

Punch pass bank

Once the punch pass fills up, where does the fully filled form go? You should be able to continue filling up new forms and still have a bank of free things earned.

Response from developer

Thanks for the feedback! Just to clarify, you can already keep collecting stamps and bank multiple rewards. When a card fills, your reward goes into the Rewards Bank button at the bottom, and a new card starts automatically. That said, it should be easier to spot. We’ll make this feature clearer in an upcoming update. Thanks for helping us improve PunchPass!

Rarely scans on the first try

Pretty annoying when it happens to everyone in line and its busy

Response from developer

Thanks for letting us know, Nick. We understand how frustrating that can be, especially when it’s busy. Our team is looking into it now, and we’ll have a fix out soon.

LOVE

Such an amazing and well structured app, really really love it. Helps make our business and loyalty cards easy 😆

Easy to use

Awesome idea. I no longer have to worry about forgetting to bring my passport card

Amazing

This app changes everything, I always lose my paper copy and now I just need my phone. Highly recommend:)

GREAT APP

This app is super easy and makes my morning coffee runs even better!

Amazing!

Very easy and accessible - highly recommend

So easy

This app has been so useful for my morning coffee, the app has been super helpful