PunchPass Reviews: Is It Legit?

Customer Experience

Positive experience75.9% of reviews
Neutral0.0% of reviews
Negative experience24.1% of reviews

~ Based on 29 written reviews from the US App Store.

Is PunchPass Safe?

Not enough ratings yet to assess PunchPass.

Is PunchPass Legit?

PunchPass appears legitimate, with a few gaps. AppsHunter Legitimacy Score for PunchPass is 65/100.

Based on 65 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Exceptional idea

Well done and so great for the reduction of paper cards and material wasted

Should be simpler to use

Would like to be able to just open the app

Going digital

What a great use of an app, saves me having to collect cards for everyplace I visit, it’s now all stored in one place and I don’t loose it.

Mr Tim

I love punch pass and sista swirl

Not worth the money

We signed up to Punchpass as a business and canceled within month 1. Worst idea and experience ever. Firstly the app was super buggy and laggy and we were always trying to fix the glitches in the middle of a coffee rush. Not worth it save your time and money

Response from developer

Thanks for sharing your feedback. We’re sorry to hear that your experience with PunchPass wasn’t a positive one. We have many businesses using PunchPass every day, with thousands of stamps being issued across our platform, but we understand that every business can have a different experience. We’d really like to understand what issues you encountered, particularly the glitches you mentioned, so we can investigate and continue improving the product. If you haven’t already contacted our support team, please reach out to us at support@punchpass.app with some details about what happened. We genuinely appreciate the feedback and would welcome the opportunity to look into this further.

Awesome

Just amazing.Easy to use and I personally love going to Sam’s and getting a hot chocolate or tea and I love how I get a FREE drink like this app is amazing.
Other shops should do stuff like this

Easy rewards

Found the app very easy to use. First time user.

Response from developer

Thanks so much for the great feedback! We’re really glad you found PunchPass easy to use, especially as a first-time user. We hope you enjoy earning plenty of rewards!

Great Process

An easy way to keep count of your free coffees, without keeping a card in your wallet.

Response from developer

Exactly! One less card in your wallet, one more excuse for coffee ☕️ Thanks for the love. Hope those free coffees keep coming!

amazing

our family outing dessert delicious everytime ❤️❤️❤️❤️❤️

Hard to use

I find the app hard to use and clunky

So Easy!

I have been using PunchPass for the last 6 months and it has made my coffee experience so much better. Love it!

Response from developer

Thanks so much for sticking with PunchPass for the last 6 months. We love hearing that it’s made your coffee experience even better! We’d actually love to hear more about your experience and potentially feature you in a future PunchPass customer interview. If you’re interested, please reach out to us at support@punchpass.app. ☕️

Apps logs you out and you lose your rewards

The concept is good - I love the idea of not carrying around a loyalty card. However, the app simply log you out and make you lose all your stamps. I’ve lost two coffees I was waiting to redeem and the stamps I’ve collected because of this error. I do not recommend it

Response from developer

Hi, sorry for the frustration. Your stamps are not gone. They are stored on our servers against your account, so nothing is ever deleted. This usually happens when a second account is created by accident, for example signing up with a phone number and later logging in with Apple or Google. The card looks empty, but the stamps and rewards are sitting on the original account. Email support@punchpass.app or call 0468 005 497 and we will get you back into the correct account in a couple of minutes.

Skater mum

Doesn’t work

Wendy

Very Easy to use free coffee app,

Idea for improvement

You guys should let there be an option where you can add it to wallet.
That what I can double tap my lock screen, choose my store and redeem a stamp
Makes things a lot quicker

Great food and coffee

Excellent service.

Great App!!!

Brilliant idea and very handy saving wallet space. But, the only thing I would suggest is a menu to show customers where you can collect stamps from.

Such a time saver

This app is such a time saver no more paper cards thank god, only going to cafes with a digital solution now

Free coffee claim

When claiming a reward for a free coffee, it would be nice to see excitement then instead. The build up appears reverse. Just a thought

Punch pass bank

Once the punch pass fills up, where does the fully filled form go? You should be able to continue filling up new forms and still have a bank of free things earned.

Response from developer

Thanks for the feedback! Just to clarify, you can already keep collecting stamps and bank multiple rewards. When a card fills, your reward goes into the Rewards Bank button at the bottom, and a new card starts automatically. That said, it should be easier to spot. We’ll make this feature clearer in an upcoming update. Thanks for helping us improve PunchPass!