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Cool app
Easy to save!
I’m retired and on a fixed income and it’s not always easy to set aside money for savings. I’ve been saving money through Qapital for approx 5 years and I’m amazed how easy it is!
DO NOT GET APP
Everyone who is assigned to help you is an AI bot, they do not resolve the issue. This app will run you in circles with problems and no results.
Easiest way to save
I’ve been using Qapital for over 7 years and it has helped me save for so many significant things like vacations, Christmas gifts, car repairs and so many others. It makes it so easy to save as much or as little as I want based on my income and budget! Love it!!
Qapital putting saving at ease
Love the many ways to save and how effortless it is to transfer money. Wouldn’t have it any other way!
Perfect Concept, Horrible Service
Every time I’ve had an issue, their customer service has been not only unhelpful, but also slow. I waited 15 minutes for a rep, then took another 30+ minutes. Have been left for over 20 minutes without reply.
They’re unhelpful, poor communicators, absolutely refuse to give refunds.
I experienced this poor service about 5 years ago, then wanted to revisit the app/thought it may have improved.
Since they continue to make it absurdly difficult to get any legitimate support, I will not be dealing with them again.
Look for another similar app, unless you never plan on closing your account, modifying your subscription, having any technical difficulties, or caring where your money is.
They’re unhelpful, poor communicators, absolutely refuse to give refunds.
I experienced this poor service about 5 years ago, then wanted to revisit the app/thought it may have improved.
Since they continue to make it absurdly difficult to get any legitimate support, I will not be dealing with them again.
Look for another similar app, unless you never plan on closing your account, modifying your subscription, having any technical difficulties, or caring where your money is.
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Savings without knowing
Awesome app, made me accomplish lots of financial goals; I set the rules and continued for me. I recommend this app.
Great and easy to use
Can’t beat the easy to use platform. Been using Qapital for years with great results.
Used to LOvE
I have had this savings app for years and it has helped me save. But since taking away physical debit cards I can no longer say I love it. You can only use digital cards now and it always declines my purchases. I wish you would bring the physical cards back.
love love love
love this app ! have saved over 2,000 dollar since joining
Litty!!!!
This makes saving honestly the easiest thing you'll do all week. Customizable rules, overdraft protection to make sure your account never goes under $100. It's literally fun. Go download the app… like now. If you're this far into the review you're already making a mistake you could've saved like five dollars by now. Seriously.
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They fixed my issue
They still need to make their customer service more easily reachable, but they did finally respond and fix my issue
Been using this for years now
I’ve told friends about this app for a long time now. Love that you can save money without even thinking about it and the monthly cost is minimal. It feels like you’re taxing your current self to give to your future self.
beware of linking your routing.
i’ve been a capital for at least five years and recently had the worst experience. I recently turned off all automatic deposits because I’d reached my savings goal and cashed out earlier this year. Despite the deposits being off (not just paused which I’m aware only
lasts a week) I was charged $35 several times for having insufficient funds in my linked bank account, which has never happened before nor does it make sense to charge me for not adding money to my own savings account.
they also
made no attempt to reimburse me or make things right.
lasts a week) I was charged $35 several times for having insufficient funds in my linked bank account, which has never happened before nor does it make sense to charge me for not adding money to my own savings account.
they also
made no attempt to reimburse me or make things right.
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Unable to access account
I was a huge fan. Now…the new update or regulations they are following made me lose access to my account.
I’ve submitted multiple tickets via their website. This has lead to the case information being deleted and starting all over. I’ve don’t that three times.
I have a couple hundred dollars I can’t even access. Wild! If I ever get access, I’m done!
I’m pretty sure this will get a reply directing me to email their team - which I’ve done. Thankfully I was able to put a block on future transfers via my bank.
Do yourself a favor…go with ACORN.
I’ve submitted multiple tickets via their website. This has lead to the case information being deleted and starting all over. I’ve don’t that three times.
I have a couple hundred dollars I can’t even access. Wild! If I ever get access, I’m done!
I’m pretty sure this will get a reply directing me to email their team - which I’ve done. Thankfully I was able to put a block on future transfers via my bank.
Do yourself a favor…go with ACORN.
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The best
I have been able to save faster than my previous savings tool!
ABSOLUTE GARBAGE
DO NOT USE THIS COMPANY!!! You’ll thank me later.
Skip it
This app is cool to use but if you ever attempt to close account or cancel membership the app makes it so hard to stop. Even when you follow the directions listed it doesn’t go thru with the account deletion. You have to email support but that takes forever and a day to the point that you get charged several times before it actually deletes your account. It’s very frustrating that an account focused on financial health can make it incredibly difficult to cancel when you choose to no one utilize it. Very dissatisfied
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Service
Absolutely HORRENDOUS service. If you want to throw your money in an account and have them lock you out of it randomly and then not want to give you access back to it for weeks at a time then this is the app for you! I’ve been kicked out of my account due to their own doing now I have a hefty sum of money sitting somewhere I have no access to. All support says is we are working on it. Days on end. Absolutely terrible platform. If I could give 0 stars I would.
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Social security needed?
I updated my app and they are now requesting your home address and SSN. Why is this needed. Unable to access account until I enter that info. Continuing to withdraw from my bank account
