Qapital User Reviews

Customer Experience

Positive experience77.3% of reviews
Neutral3.0% of reviews
Negative experience19.7% of reviews

~ Based on 366 written reviews from the US App Store.

What users say

Is Qapital Safe?

Qapital: The Money Saving App appears safe based on user ratings. AppsHunter Safety Score for Qapital is 96/100.

This assessment is based on 85,804 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.0% of ratings point to a safe experience
1.3% of ratings suggest some concerns
2.7% of ratings point to a risky experience

~ Based on 85,804 App Store ratings for Qapital.

Is Qapital Legit?

Qapital: The Money Saving App appears to be a legitimate app. AppsHunter Legitimacy Score for Qapital is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

A good savings App

I like Qapital because I’m able to set aside funds for whatever I need. I’m able to set aside funds for multiple goals

Great savings app

I would definitely recommend this app as you save money and don’t even feel it. The round up rule is great! The $52 week rule helps it add up fast also!

Best app

Excellent app for save money

JB

Great way to save money

Credit union

I’m sooo sad to say that I’ve had Qapital for about 3 months and saved almost $300, but unexpectedly my bank and Qapital stopped syncing, so now i can no longer keep saving money which is very frustrating. Qapital has been great trying to help me but we have been unsuccessful.

Love Qapital, Would Love More Innovative Features

I really like Qapital, and I’ve been a member for many years. That’s actually why I wanted to write this review.

There’s something about Qapital that I’ve always liked. It doesn’t feel like just another banking app. The whole idea behind it, making saving visual, giving your money different goals, and making the process feel simple, has always been really creative :-)

I especially love the Funding section and Payday Divvy. Being able to put money into my Spending account and then divide it between different savings goals is one of my favorite parts of Qapital. I love how that works now, and honestly, I wouldn’t want you to change it

What I really want is to see more of that creativity throughout the app.

Over the years, I feel like a lot of the core experience has stayed pretty similar. I know you’ve continued updating the app, and I’ve noticed newer things like Ask Qapital and the personalized insights. I actually like seeing that because it shows me there are still new ideas being explored.

I just wish there was more of it.

More features. More sections to explore. More creative ways to save, organize money, track progress, interact with our goals, and understand our finances. Things that make longtime members open the app and think, “Oh wow, they added this?”

I’m not saying Qapital needs to become complicated. Please keep the simplicity. That’s part of what makes it beautiful. And please keep the features that already work well.

I just feel like there is so much potential here that hasn’t been explored yet.

After being with Qapital for so many years, I don’t want to just watch the app stay comfortable with what it already is. I want to watch it grow. I want to see what the team can come up with next. Ask Qapital feels like a step in that direction, and I hope you keep going.

You already built something that people like me have stayed with for years. That means something. There’s a really good foundation here.

Don’t lose what makes Qapital Qapital. Just keep building on it.

I really believe this app could become so much more while still keeping everything that makes it simple and special today. I hope the team sees that potential too
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Fantastic app to help you save

We love using this app to help us save for vacation, pet grooming, you name it. Anything that you want to put aside money and it doesn’t feel so painful when it’s just rounding up every time you buy something or putting a little bit each week.

Canceled account with no warning

I enjoyed the app as kind of a set and forget about savings thing. It came in clutch a few times when I was in a pinch. The only problem I had before was how long it would take to get the money transferred back to my account. Sometimes it took 3-4 days.

Recently I tried to login and it wouldn’t let me. Turns out because after a few years of using this. All of a sudden they needed my SSN updated.. there was no warning of cancelation if not completed. I just had a baby and life happened. I don’t check my emails every single day unless I’m expecting something.

They canceled my account and I’m waiting on what ever funds were in there.
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Can’t complain

Great app! Love setting it and forgetting it then when I check it I have a nice little chunk of change for whatever I want

Great!

Wonderful app for saving!

Deleted my account without notice and kept my money

This has been an incredibly frustrating and unacceptable experience. Qapital deleted my account without giving me proper notice, while I still had money saved in my Goals. Even worse, when I contacted customer service, I received inconsistent explanations about why and when my account was deleted. The story seemed to change depending on who I spoke with.

When a company is handling someone’s money, transparency and consistency should be the bare minimum. Instead, I was left trying to get basic answers about what happened to my account and my savings. I am extremely disappointed with how this was handled and with the lack of clear communication from customer service. This experience has completely destroyed my trust in Qapital.
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👌

Cool app

Easy to save!

I’m retired and on a fixed income and it’s not always easy to set aside money for savings. I’ve been saving money through Qapital for approx 5 years and I’m amazed how easy it is!

DO NOT GET APP

Everyone who is assigned to help you is an AI bot, they do not resolve the issue. This app will run you in circles with problems and no results.

Easiest way to save

I’ve been using Qapital for over 7 years and it has helped me save for so many significant things like vacations, Christmas gifts, car repairs and so many others. It makes it so easy to save as much or as little as I want based on my income and budget! Love it!!

Qapital putting saving at ease

Love the many ways to save and how effortless it is to transfer money. Wouldn’t have it any other way!

Perfect Concept, Horrible Service

Every time I’ve had an issue, their customer service has been not only unhelpful, but also slow. I waited 15 minutes for a rep, then took another 30+ minutes. Have been left for over 20 minutes without reply.

They’re unhelpful, poor communicators, absolutely refuse to give refunds.

I experienced this poor service about 5 years ago, then wanted to revisit the app/thought it may have improved.

Since they continue to make it absurdly difficult to get any legitimate support, I will not be dealing with them again.

Look for another similar app, unless you never plan on closing your account, modifying your subscription, having any technical difficulties, or caring where your money is.
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Savings without knowing

Awesome app, made me accomplish lots of financial goals; I set the rules and continued for me. I recommend this app.

Great and easy to use

Can’t beat the easy to use platform. Been using Qapital for years with great results.

Used to LOvE

I have had this savings app for years and it has helped me save. But since taking away physical debit cards I can no longer say I love it. You can only use digital cards now and it always declines my purchases. I wish you would bring the physical cards back.