Difficult to transfer out
No clear web information on actioning large transfer amounts except to send a secure mail. 24hr response time to call a number. Initially told not able to transfer more than 250k, as I wanted to transfer 400k and 600k following week. After further questioning person reluctantly conceded I could transfer the larger amount over the phone. To avoid further difficulties, I elected to make one 1000k transfer then and there, which will come at a personal cost of approx $500 in lost interest to me. I have always found Qudos difficult to deal with, the reason I have never used them as my primary bank, or for a home loan.
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Kkitepimp
Update Bill payment details
Latest IT update prevents the ability to change the payment dates of the bill in screens top field ✏️
DDaryl&Rafa
Mr Douglas. Redfern
Great institution. Very happy .
R5Redfern 56
Bank app
Easy to navigate and user friendly
GGdizzle60
Sue
I have contacted Qudos Bank several times in the past that this bank app is completely inaccessible for me with VoiceOver on my phone. This has happened since an update in about October last year. I have been advised that this would be fixed with the release that was coming out to update the app in March this year. This app is still not accessible and I will be moving my banking as I can no longer use the app. I have been a member of Qudos Bank for over 25 years now and I'm very disappointed. I have also tried to fill in feedback forms regarding this on several occasions over the past 10 months which I've also not been Accessible. I wonder if you will receive this message and if you will do anything about this!
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SSue10SuziSue
