Questrade: Invest & Trade appears to be a legitimate app. The AppsHunter Legitimacy Score for Questrade is 95 out of 100 points across 7 verification signals from App Store and developer data.

Questrade User Reviews

Name: Questrade: Invest & Trade
Rating: 4.6 (304 reviews)

Questrade: Invest & Trade

Questrade Inc.

💰 Finance

Customer Experience

Positive experience35.6% of reviews

Neutral10.3% of reviews

Negative experience54.1% of reviews

~ Based on 320 written reviews from the US App Store.

What users say

Summarized from real user reviews of Questrade. Based on 304 reviews and a 4.6/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Finance app.

Positive things

🚀Easy to use
👍Clean and intuitive design
💡Zero commission trading
🚀Fast and responsive
👍User-friendly for beginners

Negative things

🐛Frequent app crashes
⏱️Slow customer service response times
🔒Security issues with account access
🤕Frustrating transfer and withdrawal processes
🤔Lack of advanced features compared to competitors

Is Questrade Safe?

Questrade: Invest & Trade appears safe based on user ratings. AppsHunter Safety Score for Questrade is 91/100.

This assessment is based on 304 user ratings, with an App Store average of 4.6/5.

Safety Analysis

92.1% of ratings point to a safe experience

1.3% of ratings suggest some concerns

6.6% of ratings point to a risky experience

~ Based on 304 App Store ratings for Questrade.

Is Questrade Legit?

Questrade: Invest & Trade appears to be a legitimate app. AppsHunter Legitimacy Score for Questrade is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Chat sucks

I tried to contact support via chat in the app. Can’t even type my question in the text field. That’s such a basic feature. Your lines are so backed up, so the chat is supposed to help with that but with this kind of bugs in the app you’re doing a disservice to your customers and your own support professionals.

murali85r

12 days ago

Response from developer

Hi there, we're so sorry to hear about your experience using our chat service. We'd be happy to connect with you to address the concerns you have and assist you better. Please feel free to email us at feedback@questrade.com with your full name along with your contact details and we can get in touch with you directly to help you out.

Force pushes spam

There isn't any way to turn off noisy spam about news articles only of interest to day traders. I don't want to be a day trader, and I don't want all these spam texts. It wants push on so it can be used for MFA. Argh!

asg4tq34tbfw45

22 days ago

Response from developer

Hi there, we're so sorry to hear about your experience using our platform. We'd be happy to connect with you to address the concerns you have and assist you better. Please feel free to email us at feedback@questrade.com with your full name along with your contact details and we can get in touch with you directly to help you out.

Stop trying to reinvent the wheel

Over the past few months the app developer has made unnecessary changes to it that is causing the customer to go through a learning curve. If you need to add things to the app due to client demands then do so, but don’t make us go through unnecessary extra steps to achieve what we able to do previously when it was simpler. In other words, follow the acronym….KISS….and please don’t make me explain what that means. If don’t know, you didn’t stay in school long enough.

MWJ56

23 days ago

Response from developer

All these reviews were for the old app

I find it odd Apple has all the old reviews for the old app moved to this new Questrade app. It works fine. But I strongly dislike the new aggressive marketing jargon, the finance bro language on the app and the new website. I’m not here bc of outperformance and ambition. I’m here because Questrade has dependable tools and low fees. This new marketing campaign and look seems like it’s targeting finance bro types. Really also dislike the new washed out green colour scheme and logo

Starhavenn

23 days ago

Not running on 15.x ios

kb0711199001117

a month ago

Complicated

Very complicated app better to use Wealthsimple which is easier.

Asad TAG

a month ago

Lag

Lagging the app and sometimes miss the opportunities, deposit funds issue.

Chandaigarh

2 months ago

Very unresponsive

Tried to contact support chat app becomes unresponsive

Force closed and reopened, issue persist

radtanvir

2 months ago

really glitchy and slow

so glitchy and their chatbot doesnt work, i was just trying to get their get500 promo, but it wont even let me do anything on the app, better off using apps like wealthsimple

Saish78

2 months ago

Account issue

Not able to finish my account, and when i am trying to chat with you, unable to send you a message. First experience is really bad.

Aspadda

2 months ago

Garbage

You can put money into the account but you will never be able to get it back

Disappointed 1017

2 months ago

Worst app

This is the worst. Nothing loads. I open an option account, THE OPTION CHAIN DOESNT LOAD. I go to buy a stock. THE STOCK DOESNT LOAD. My wifi is GOOD. Their system is HORRIBLE. DO NOT OPEN AN ACCOUNT WITH THEM

maggiemclean

2 months ago

Scam

Tried the promotion for 300 dollars which didn’t work. I deposited 10 dollars for it to go to nowhere

pokemon enjoyer

2 months ago

Garbage UI

Opened an account, deposited $20. An hour later my money is gone.

coolguy1796

2 months ago

Many glitches

The app has many blank important fields (eg daily gain/loss, cash balance) that renders account monitoring useless, though trading functions work. I have to go to your other app frequently- it’s annoying.

KJP64

2 months ago

Great App

People are hating on this app for no reason in my opinion. I’ve been using Questrade since 2018 now and have nothing bad to say. Amazing customer service and easy to use app.

Wiersy18

2 months ago

Awful Customer Service

30 minutes wait for phones and a chat function that keeps updating you with your place in line…that never changes.

A company that doesn’t value your time.

Kipginla