App that doesn’t work 80% of the time
I have been using the app for more than a couple years now. For 80% of first year nothing would load, I would just encounter a white screen and that would be it. This year things a little different, it makes me log in with Face ID 5 separate times and then it’s a coin flip whether it loads in 20 seconds. I have not used a worse app.
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Response from developer
Hi there, we're so sorry to see you feel this way about our Questrade app and we'll be sure to pass your feedback along to our team for further review. If there is anything we can help you out with or help clarify for you, please contact us via phone or live chats and we'll do our best to assist you better or help troubleshoot if needed. You can also check out our other apps - QuestMobile and EdgeMobile in the meantime.
Can’t login
What problems are with just login into the system this morning? Terrible
Response from developer
Hello there, we're sorry to see you're having issues with logging into your account using our Questrade app. Could you please contact us directly at 1-888-783-7866 or via live chat so that we can look into this and your account further and help resolve this for you?
Terrible .. very slow and not an easy UI to navigate
Please address the performance issue and the UI
Slow and terrible
Slow and terrible app. Tales forever to open. Useless app. Why can’t you guys upgrade it asap.
review for Questrade itself
the company itself is changing alot and has hidden fees (example, they told me international wire fee is 40$ but I received 60$ less, and they blamed it as a receiver fee- which was not true, anyhow, end up just getting tired of them and closed my accounts)
the app is ok, down sides are
1- some times a lot of lag and it keeps waiting to receive responses
2-sometimes asks for credentials to log in and after few seconds it says "you successfully logged out!" -> dude, I was already logged out and needed to log in! seriously!?! and it happens few times in the row so I have to kill the process and load it again!
but the company it self is not recommended, many hidden fees
the app is ok, down sides are
1- some times a lot of lag and it keeps waiting to receive responses
2-sometimes asks for credentials to log in and after few seconds it says "you successfully logged out!" -> dude, I was already logged out and needed to log in! seriously!?! and it happens few times in the row so I have to kill the process and load it again!
but the company it self is not recommended, many hidden fees
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