Update of the App is Another Spectacular Failure
Oh boy. I am steaming mad to once again need to write this. Another update, another impossibility to gain access to my purchases. Horrible, awful and disgraceful support for this magazine and two others. All interconnected I am sure, after all I cannot see three different app developers all being miserable at sending out updates that work. I cannot think that I will ever trust you guys, especially after a similar thing happened a few years ago where we lost older magazines with an “update”. Someone needs to get their act into gear and get this sorted. It is awful customer service!
EXTRA NOTE: Had proof of purchases requested before they would restore back to 2017. But not to beginning of at least 2015. So not fixed. Still ripped off of two years of magazines.
EXTRA NOTE: Had proof of purchases requested before they would restore back to 2017. But not to beginning of at least 2015. So not fixed. Still ripped off of two years of magazines.
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Loved the old app, hate the new!
I loved having all of my magazines in one easy to access and portable place. Now, half of my issues are missing. I renewed my subscription only to be able to access NOTHING! Never again.
Still hating this app. Buy the paper copy.
Still hating this app. Buy the paper copy.
Disappointed but Hopeful
I really love this magazine, but I am totally unable to get the magazine using this new app. The old one totally worked for me. I know there’s no help from writing a bad review, but I feel better having vented. I’ll keep trying.
Terrible digital subscription
App is non-productive. I purchased a yearly subscription and have not been able to download any of the issues. I would not recommend this digital magazine. Upset my money was wasted
Unable to print or download patterns
It doesn’t do much good to have a digital issue when you can’t print any of the patterns. The older app worked perfectly and patterns were easy to download and print.
Since there is no print function, those included at the back of the magazine can’t be printed and those that were previously accessed via a link no longer have a link so aren’t available at all. .
If you go to the archive to access older issues, the names of the issues show up, but they do not load.
This is unacceptable.
Since there is no print function, those included at the back of the magazine can’t be printed and those that were previously accessed via a link no longer have a link so aren’t available at all. .
If you go to the archive to access older issues, the names of the issues show up, but they do not load.
This is unacceptable.
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