Poor customer service
I too as the other customer that can no longer access QVC App as you now require updating OS 17 requirement so I am deleting your App-as my Phone too is Os16.7 without an update to 17. Amazingly qvc is the only App the blocks you out until update is done. Great customer service especially for the long term Customers! Another update on the Qvc app today currently with the TSP there is a promo code that you can use to get a $40 credit well after I made my purchase and I attempted to use the promo code. It clearly stated that that code was not available on my “channel that it is only available on the iOS and android channels so Qvc after more than 20 years as a valued and long-time customer I am done with you. And I canceled my order
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Can’t access
I have an iPhone 17 but can’t get the app on my phone. Why?
Don’t want to but a new phone
I cannot shop or check on previous orders anymore because I can’t afford to buy a new phone. Lousy way to treat customers of over 20 years!
Awesome
You can’t change when something is working so right
Can’t update to new version
I’m unable to update as well, guess my QVC days are over as well.
FREEZING ISSUES
Annoying, The APP FREEZING ISSUE!?
Is anyone else experiencing the App Freezing Up!?
.COM know issues!
I prefer using the APP and you can’t.
The Freezing Issue is BAD!
Is anyone else experiencing the App Freezing Up!?
.COM know issues!
I prefer using the APP and you can’t.
The Freezing Issue is BAD!
Search function not working
Search has stopped working properly when I’m “search orders”. Example: trying to focus my searches to just “starry night” products, and usually takes 2 attempts before results come back. Then when need to go to next page of results it loses the search and I can never see more than the first page results.
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Used to be good, but needs much improvement
I used to enjoy using this app, however, QVC is becoming increasingly visual and very much for forgetting that many of its customers are visually impaired. There are some significant accessibility issues with this app, and I have called about them repeatedly and nothing has been done.
App not opening!
I can not shop either because of this app situation. I wish I could! Oh well, your loss!
Can’t update
I have the same problem. Said I need to update but wouldn’t update on site.
QVC
Why are you doing this I been shopping on this app for years now you are charging everything since you got with HSN the items are not the same now I can’t get the app or watch it on TV but I can still get HSN App and watch it on TV but I’m not getting a new phone shop on QVC on the app you just save me money I can shop some where else thanks for nothing. Ms Everson
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More disappointing searching!
What the heck is going on? I can’t access anything. So much for shopping on QVC.
I’m with Honesty. Something changed on site and I canned access apps i want! Please advise!
I’m with Honesty. Something changed on site and I canned access apps i want! Please advise!
Can’t use discount.
Yes. I cannot update up phone because it’s too old. Not fair to limit your discount to app and qvc credit card customers.
Auto play
Just use the website. This app tracks your every move and annoyingly auto plays on everything no matter what you do. And now it freezes. YAY!!
Password for order status
Not going to type password every time…
No way to save password
I’m done
No way to save password
I’m done
Shopping
Can’t return items from app what is going on with QVC not bad enough the items don’t match the TV viewing terrible but they certainly are up on all the wokeness 🤬
Hate latest upgrades
The last upgrade or two causes the videos to automatically play with sound. In the past the default was that videos were muted. Please fix!!
App stopped working!
I used my QVC app daily for years. This week I noticed that the app stopped allowing me to place an order. I had to log on using the website to place my orders. Actually saved me money not being able to shop quickly- when I was able to go to the website the items were sold out!
UPDATED APP STILL A ANNOYING MESS!
Since latest update the QVC App is so difficult to sign in! Displaying merchandise is “spinning” doesn’t load completely. Desperately needs a real quality overhaul ASAP! Why change that wasn’t “broke”?
Login Requested 2 See Order Status Repetitively with the capital. Video Autoplay - Beyond Annoying!
With the latest update, not only can you not turn off video auto play, this app is asking me to enter my logon credentials every time I go to Order Statue. Not to place an order. Nope. Totally fine with me placing new orders without logging in but if I want to check order status, I have to login. WHY???!!! This app literally placed multiple orders on Saturday that I didn’t order. So being able to check order status, hassle free with ease, is imperative. Face ID is enabled Fix this immediately!
Why is there no option to turn off “auto play” for videos on this APP? I am literally in a position that I’m going to have to stop using your app because EVERY SINGLE TIME, I open it there’s a video playing that I absolutely Do Not want to hear or watch. I open the app to browse and shop, After, I’ve already watched the presentation via TV or am actively watching the presentation. The inability to turn it off is SUPER annoying and not worth the effort. I mean seriously, why is there no option to turn this off. I can turn CC off, but not the video automatically playing???? Please fix this ASAP!
Why is there no option to turn off “auto play” for videos on this APP? I am literally in a position that I’m going to have to stop using your app because EVERY SINGLE TIME, I open it there’s a video playing that I absolutely Do Not want to hear or watch. I open the app to browse and shop, After, I’ve already watched the presentation via TV or am actively watching the presentation. The inability to turn it off is SUPER annoying and not worth the effort. I mean seriously, why is there no option to turn this off. I can turn CC off, but not the video automatically playing???? Please fix this ASAP!
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