Horrible
Paid for the subscription by accident tried to get my money back they didn’t want to , it’s fine keep the money but your app is terrible and not worth the money at all full
Of ai
Of ai
Response from developer
Hi! Everyone has the right to cancel their purchase within 14 days of the purchase date. Have you already contacted our team at contact@joinradiance.com? If not, please send us an email, and we'll be happy to look into your case. 🙌
Format change
I loved the original app and was fine when it switched. I haven’t used it in a. While so opened it again to find that I can’t have a full screen workout?! It just has the name of the workout but doesn’t actually play in video form. I want to follow along a video, not just have a script to look at. Now this app has no point wasting space on my phone. I’ll find another fitness app to use.
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LOVE THIS APP
I was 178 December & my sister gave me this app I’ve been following there programs and food guides & I am now 149 5’5
Not GWJ😒
I know the developers are going to give their same canned response of “Jo decided to go her own way…” but the only reason I renewed my app was because it was GWJ.
🐟Personally, I feel like I got catfished. I don’t appreciate the lack of full disclosure up front when renewing the app. It should’ve said more than a one-time “GWJ is now Radiance” pop-up on my phone. When asking me if I wanted to renew., it should’ve added a very hard to miss pop up window saying something to the effect of, “Jo is no longer associated with the new Radiance app rebrand” I feel it was very misleading since she was the face of everything.
🚩🚩🚩Additionally, as a potential new customer, a red flag for me would be if they burned their bridges with Jo, who built their app, how much do they really care about customer satisfaction? The reviews mention they won’t refund the purchase after 14 day renewal period, but this should not have included everyone who was with the developers’ app while it was still using Jo’s brand. New customers have a 14 day trial period- that’s awesome. The developers should’ve given Jo-based customers the respect of refunding their money if the reach out to customer service for the whole first year. So many people renew their apps and services without ever using them just so they have them available when they’re ready. It’s not unrealistic to believe that someone might go 8 months without even opening the app, only to be met with the noticeable absence of their reason for purchase. If this is how they handle the people who built their success, how are they going to handle future issues that arise from their new business brand?🚩
✅All the Jo stuff aside (since I’ve already paid for another year), the new app, Radiance, is:
- nice and clean, albeit a bit bland
-diverse representation of women
-easy to use
-economically priced
-looks professional
-Seems like a lot of programs to choose from (haven’t done a deep dive)
-awards, trophies, things to encourage engagement
❌I don’t like:
-meal plan changes
-the women/coaches- none really shine, imo
-(in the event you really prefer one coach over another, I don’t think you can do a search for individual coaches, as in “show me content only from ‘…’ but I’m not 100%)
-bland, sterile, no personality to set it apart from other fitness apps I’ve used
-(specifically relating to last remnant of Jo’s presence within the app) from what I’ve seen, it’s been difficult to find Jo’s remaining workouts using the search bar; they don’t pop up under program searches either. I have to navigate to the “demand” tab and scroll down some to find a few limited selections.
‼️⚠️I think a lot of us customers who are displeased with the quiet transition away from Jo, would’ve been easily satisfied by giving her workouts more presence with a “transition year”. The developers could’ve agreed to work with her in a way that still promoted her in her own tab, if not the front page, with a lot more of her content, but made it very clear that they would completely part ways after a full year of transition. Would they have had to pay her more for this? Probably. Would she have had to take a bit of loss? Maybe. But it would’ve demonstrated the developer’s (and Jo’s) priority and commitment to keeping their customers happy and satisfied through THEIR separation. Instead, we got a badly handled divorce where the parents refuse to co-parent, and it’s the children who have to pay the price.
💬 Overall, if you’re looking for Jo, individual personality (aka the magic that makes an app stand out from its peers), I wouldn’t recommend this app. I will not be renewing as I feel like I get more out of other comparable apps that are more established (and take better care of their founding customers to whom they owe their initial success).
But if you are just looking for a new or a first fitness app to try, Radiance offers a lot of material and a competitive price. Even if you don’t like them, we all spend a little bit (or a lot) of money on multiple programs until we find the one that’s just right for us. The low price is worth the risk to see if it’s a good fit for you.
🐟Personally, I feel like I got catfished. I don’t appreciate the lack of full disclosure up front when renewing the app. It should’ve said more than a one-time “GWJ is now Radiance” pop-up on my phone. When asking me if I wanted to renew., it should’ve added a very hard to miss pop up window saying something to the effect of, “Jo is no longer associated with the new Radiance app rebrand” I feel it was very misleading since she was the face of everything.
🚩🚩🚩Additionally, as a potential new customer, a red flag for me would be if they burned their bridges with Jo, who built their app, how much do they really care about customer satisfaction? The reviews mention they won’t refund the purchase after 14 day renewal period, but this should not have included everyone who was with the developers’ app while it was still using Jo’s brand. New customers have a 14 day trial period- that’s awesome. The developers should’ve given Jo-based customers the respect of refunding their money if the reach out to customer service for the whole first year. So many people renew their apps and services without ever using them just so they have them available when they’re ready. It’s not unrealistic to believe that someone might go 8 months without even opening the app, only to be met with the noticeable absence of their reason for purchase. If this is how they handle the people who built their success, how are they going to handle future issues that arise from their new business brand?🚩
✅All the Jo stuff aside (since I’ve already paid for another year), the new app, Radiance, is:
- nice and clean, albeit a bit bland
-diverse representation of women
-easy to use
-economically priced
-looks professional
-Seems like a lot of programs to choose from (haven’t done a deep dive)
-awards, trophies, things to encourage engagement
❌I don’t like:
-meal plan changes
-the women/coaches- none really shine, imo
-(in the event you really prefer one coach over another, I don’t think you can do a search for individual coaches, as in “show me content only from ‘…’ but I’m not 100%)
-bland, sterile, no personality to set it apart from other fitness apps I’ve used
-(specifically relating to last remnant of Jo’s presence within the app) from what I’ve seen, it’s been difficult to find Jo’s remaining workouts using the search bar; they don’t pop up under program searches either. I have to navigate to the “demand” tab and scroll down some to find a few limited selections.
‼️⚠️I think a lot of us customers who are displeased with the quiet transition away from Jo, would’ve been easily satisfied by giving her workouts more presence with a “transition year”. The developers could’ve agreed to work with her in a way that still promoted her in her own tab, if not the front page, with a lot more of her content, but made it very clear that they would completely part ways after a full year of transition. Would they have had to pay her more for this? Probably. Would she have had to take a bit of loss? Maybe. But it would’ve demonstrated the developer’s (and Jo’s) priority and commitment to keeping their customers happy and satisfied through THEIR separation. Instead, we got a badly handled divorce where the parents refuse to co-parent, and it’s the children who have to pay the price.
💬 Overall, if you’re looking for Jo, individual personality (aka the magic that makes an app stand out from its peers), I wouldn’t recommend this app. I will not be renewing as I feel like I get more out of other comparable apps that are more established (and take better care of their founding customers to whom they owe their initial success).
But if you are just looking for a new or a first fitness app to try, Radiance offers a lot of material and a competitive price. Even if you don’t like them, we all spend a little bit (or a lot) of money on multiple programs until we find the one that’s just right for us. The low price is worth the risk to see if it’s a good fit for you.
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Not the same w/out Jo
This app has no affiliation Jo or Growwithjo and it shows. They tried to take what she did and rebrand but God will always prevail. This app is not what it used to be. I will be head to the new growwithjo home.
And y’all need to remove all the growwithjo reviews. That is false advertisement.
And y’all need to remove all the growwithjo reviews. That is false advertisement.
NOT GROW WITH JO! SCAMMERS
To the hijackers who manipulated Jo, Don’t bother responding to my comment. This is not for y’all. This is to keep the truth at the TOP of the comments. This app is no longer associated with Jo, and although they have “rebranded” as Radiance, it doesn’t take away that they practiced manipulative and shiesty business ethics. Furthermore, they will say that everything was abided by “a contract”. As though contracts don’t allow people to “teeter” in ethics and do shiesty stuff to good people in the name of “signed contracts”. Jo built this app in TRUST. The app developers may have invested money, but we all know NO ONE bought this app for any other reason than JO herself. Forcing Jo to “go another way” and then continuing to use her videos until recently because the “contract allowed you to” truly reveals the nature of the people currently running this app. Furthermore they quickly removed all faith based content, further revealing their nasty and money motivated heart posture. Please I beg yall, go support Jo and do not give your money to such wicked beings.
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Response from developer
Thanks for sharing your thoughts with us. We get that changes in a business can bring up strong feelings, especially when there's a personal connection to the people involved. While the app has gone through rebranding and transitions after Jo made the decision to follow her own path, we're still focused on giving our users value through the features and content that matter most to them. We respect the app's history and the people who helped shape it, and we're constantly working to improve the experience for everyone using it. We really appreciate all feedback and will keep it in mind as we move forward. Thanks for being a part of this journey, and we look forward to continuing to further develop in our new direction.
Delete
This app took over my favorite fitness influencer app. Not happy deleting. Maybe if they offered a free trail I could see if the workouts are worth it
Scam
I’ve never signed up with them before all of a sudden my credit card was charged. They refunded me but seems like they’re stealing info from somewhere else. I asked for proof of original sign up they just refunded me instead of showing me proof.
Here for the meal plan
I am an original Grow with Jo subscriber, and miss that she is no longer associated with this app. However, I really enjoy the meal planning and cookbook that this app has. Between work and school, and trying to stay healthy, the meal planner has been a game changer in reducing stress in figuring out what I’m going to eat. If I could give the meals 5 stars, I would. Leaving 3 starts because I am not too much a fan of the workouts, but I am biased on that end.
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Ethics!
I already wanted to end my subscription because it was annoying that I couldn’t screen share on my TV (imagine trying to workout looking just at phone screen lol!) but using Jo’s name when she’s no longer involved is a new low. Bye bye radiance.
Scammers-do NOT subscribe
I had subscribed to the grow with Jo app, then suddenly was charged for radiance when the app changed with absolutely no notifications! The workouts are not the same quality as the previous app and now I’m forced to use them without being able to get a refund. Will spread the word about how bad and deceiving this app is on every platform possible. Please please use a different app if you’re able to or if you haven’t yet been scammed like I was.
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Don’t use the app
Do not like this new ‘upgrade”. They did away with the GWJ content and completely changed the app…for the worse.
Thieves.
If she chose to go her own way, then the app you have co-developed with her should have other material that was NOT created with her. Find your own, release her material to her, do business properly. You just cheated her out by getting a head start with her. Shame on you!!
In total agreement with other angry GWJ supporters
I can’t say much more than other reviewers already have, but can reiterate this is not a cool way to do business. I chose Grow with Jo because of her, the ability to do her program at home, and most important because of her faith in the Lord! I see this rebrand is phasing out Jo and any inkling of God, while replacing prayer and scripture references with “meditations & affirmations”. I will absolutely be figuring out how to request a refund and follow Jo wherever her program goes. No thanks “Radiance”.
Update 10/16: the developers of the Radiance app replied to my request for a refund saying they will not issue a refund due to my subscription already being past 14 days. Aside from that nonsense they told me that I will have access to all of Jo’s content on the app until my subscription ends July 2025. Today I try to open the app to do one of Jo’s workouts and all of her content is completely gone and oddly enough a bunch of the other ridiculously content I don’t care to access is now showing locked?! So you took my money, lied about still being able to access Jo’s content, and now have basically locked me out of actually utilizing the app. “Companies” with business ethics like this won’t get far. Shame on you Radiance.
Update 10/16: the developers of the Radiance app replied to my request for a refund saying they will not issue a refund due to my subscription already being past 14 days. Aside from that nonsense they told me that I will have access to all of Jo’s content on the app until my subscription ends July 2025. Today I try to open the app to do one of Jo’s workouts and all of her content is completely gone and oddly enough a bunch of the other ridiculously content I don’t care to access is now showing locked?! So you took my money, lied about still being able to access Jo’s content, and now have basically locked me out of actually utilizing the app. “Companies” with business ethics like this won’t get far. Shame on you Radiance.
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Response from developer
Thank you for your feedback, BriKVineyard. For several years, we co-created this app with Jo. However, she has decided to go her own way. This doesn’t mean that users are losing access to the app. Everyone who purchased access for Jo’s content will have access to her workouts until the end of their subscription period. The app will continue to evolve, and soon there will be plenty of new content. Give Radiance a chance!
Used to love the app
I loved this app when Jo was actually involved and it was branded under growwithjo. A few weeks ago it unexpectedly transitioned to Radiance and a significant amount of Jo’s content was removed without notice. I reached out to Radiance to request a refund since the content I signed up for is no longer available, and they have refused as of right now. Not happy with the customer service from Radiance.
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No thanks
Only got the app for Jo
Flakey, Sneaky, and More
What you’ve done to Jo is literally the opposite of what her and her company is about. No one signed up for your app for random people or trainers, it was for GROW WITH JO. I do not recommend this app to anyone, considering their shady business practices and incredibly sneaky deals.
Do yourself a favor and download GWJ, Jo’s real app. Ran and controlled by her. Not this copy cat version that was stolen from her.
Do yourself a favor and download GWJ, Jo’s real app. Ran and controlled by her. Not this copy cat version that was stolen from her.
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Disappointed it changed
I loved this app as Growwithjo. Now unfortunately a new company took over and nothing with the original creator had. I canceled my subscription and will not be continuing.
Took away most workouts by gwj, only reason I got the app to be begin with.
Loved the app until they took away most of the workouts by grow with Jo. Only reason I got the app.
Stealing Grow with Jo fans $$$! Shame on Radiance.
Previously grow with Jo app. They are not telling users that the app is no longer grow with Jo - trying to steal peoples money. Not transparent.
