Great facility
Storage in close proximity to Euston. Quick and easy to drop off and collect - helpful and friendly staff. Would use again
Very efficient
Lots of
Locations and the one we chose was minutes from the station, no queues, friendly and efficient stop off.
Locations and the one we chose was minutes from the station, no queues, friendly and efficient stop off.
Great service
Having never needed this kind of service before we were a bit apprehensive, but we need not have worried, the whole process was very easy, clear directions on app, great price, and clear updates. Our secure location was a restaurant for drop off, again very courteous and helpful at drop off and pickup, we will definitely use this service again if needed.
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Great service.
I got what I needed with no hassle on either end.
very useful in London
Makes it easy to find places to store bags for a few hours in central London
Great location & helpful staff
Couldn’t have been easier. Helpful, friendly and polite staff.
Do NOT Use!!!!
Booked storage two days in advance. Paid additional fees for anytime drop off, “extra protection”, and received confirmation. On my way with six bags on public transit, I received notice that I can no longer drop off my bags there. It tries to redirect me to a place further away from where I ultimately have to carry these six bags. They then only offer me credit to be used with them. Do not use this app or this company.
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AC
Really close to station, friendly and easy to use
Super!
Super useful and quick, our items were quickly checked in and out and nothing was disturbed. There are no lockers, but this is perfectly fine and trustworthy.
Willuse it again!
Willuse it again!
Worst app
app showed storage shop timing as 7 am to 9 pm, my flight timing was 8:30 am, I went to shop by 7:30 am and shop was closed and instead of showing near by shop they showed a shop far away which made my day panicked. Worst app
Unable to login, unable to view booking in the app
Booked using the website but after loading the app it does not prompt for a login to view the booking. Chatting with support is not helpful
I only allow location while using the app. No way to login to view the booking.
I only allow location while using the app. No way to login to view the booking.
Sold me multiple lies
I booked a day ahead for luggage storage in a town and it was listed as the train station. I arrived, it was not the train station, it was a mobile shop 5 minutes away. Okay fine. I go to the mobile shop 5 minutes away, which is listed as open, and it is closed. I call the shop, no answer. I use the app to relocate to another option nearby, which is another 6 minutes away. I arrive there, it is open, but the (quite rude) owner of the shop refused me, and I did not understand why. I went back to the app to see if there was a third option, and it redirected me BACK to the "train station" option (which we already established was not an option because it was really a closed mobile store 5 minutes away from the train station). I finally got around the AI chatbot and I demanded a full refund to my credit card, because by default they want give you "app credit" (worthless). The agent asked me if I had called (I had, of course) or if I wanted help finding another option (these were clearly the only two in this town that they had available). I was asking for my full refund back to my credit card the whole time, though I suppose he had to follow his script so not his fault. He finally approved it for me, so I got my money back thankfully. Anyway, absolutely terrible experience overall, I will never use this app again. I tried Bounce as a backup and got an immediate booking in a nearby shop with some very friendly staff, and it was 2 euro cheaper. Radical Storage is terrible, deleting the app now and forever.
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Easy and efficient
Fast and easy just a few steps away from the station
Bagagem guardada
Recomendo demais o local, pessoal receptivo e atencioso, vale a pena demais
Excellent service
We dropped two suitcases for a few hours whilst we had afternoon tea. Highly recommend. Easy and fast! Friendly.
Carrefour - worked well
This was a seamless process. Easy to do. If you’re reading this and you are debating between this location and the other one closer to the M1/M3 underground use this one. That other location is a laundromat that has 8a-8p hours but on our arrival they decided they were not opening until 9am, compromising our Duomo timed entry tickets. Carrefour is a slightly longer walk but will definitely be open.
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Is it a scam?
I use this for the first time. I paid for storage and took a taxi to the storage location, however, they told me they do not accept the luggage. They did confirm I had the right place. Now I’m arguing with a bot trying to get a refund. Beware!
Gave up
After booking, we tried to deposit our luggage at the storage location. No luck. The unit would not accept our QR codes. I contacted customer service who put me in an endless loop of “what is your confirmation number?” and explaining how to operate the unit, which I had already done multiple times. This went on for over an hour. Then the rep said, “Is it not accepting your QR codes?” NO! That is what I said IN MY FIRST MESSAGE OVER AN HOUR AGO!!!! They just said the unit wasn’t working and they would give me a refund. If you don’t want to end up tired, cold, and frustrated, don’t use this app. I have no idea why they are so highly rated.
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All good
All good ;-) nice and easy ;-)
Easy to find and quick to drop
Great location.
I'm not completely sure about storage security but we had insurance and left nothing valuable.
I'm not completely sure about storage security but we had insurance and left nothing valuable.
