Awful App
This app does not work! I have tried to look at the schedule and buy a pass without any luck.
App glitch
Purchased ticket on the app had an error that it couldn’t go through but it charged my CC. Customer service advised to “add funds” to account then purchase ticket, which worked. Also, I learned that it’s better to have an account rather than purchasing without out one just in case you need to call and speak with customer service.
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Broken
Tried to buy a ticket on the app, it doesn’t work, tried to buy a ticket on their website, it doesn’t work. Why even have an app if neither platform works. Just buy tickets on the train. I’ve never even taken this train but it must be easier than trying to buy them digitally.
New App seems to work fine.
Took a day trip from ABQ to SF. Downloaded it, paid for the day pass with Apple Pay all in about 3 minutes. Will use it on the buses in SF for the rest of the day. App does what it’s supposed to do.
Are online desktop ticket purchases gone?
I don’t like that now I HAVE to download the app to buy a ticket online. What if someone goes to the library and needs to print it out or something? It just seems not accessible for all. And it doesn’t have the cashapp option.
