Overcharging us
Overcharging us and continuing to do so? We've been sitters on trusted for 3 years and have only done a handful of sits with them. We signed up in Australia on their basic sitter plan at 129 USD / year, which is wildly more expensive than Aussie Housesitters where we get 10 x more sits each year. But we paid it, and I just looked at their website and was shocked to see the price is actually $109 AUD in incognito (not signed in), and changes for me to $129 USD (a $80 difference) when I'm signed in. They've been overcharging me, a returning user, for who knows how long. The support has just offered me 20% off and my renewal cost STILL states $129 USD, which means even with this 'discount' the membership is still more than it would be if I signed up as a new user. We've only gotten amazing feedback from owners and really enjoy housesitting but this is so wrong and will drive us off the platform. I would recommend Aussie Housesitters for any prospective sitters and owners, the cost is more fair for everyone involved - plus sitters have more choice of sits and owners have more choice of sitters.
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Best House sit site
Excellent communication and organisation. Great service.
Scam
Complete waste of money. SCAM!
They took $110 and I never got a single house sit! Plus they now charge an Extra $18 if you do get accepted. They wouldn’t give me a refund after I asked so many times about the money back guarantee. Terrible service and con artists.
They took $110 and I never got a single house sit! Plus they now charge an Extra $18 if you do get accepted. They wouldn’t give me a refund after I asked so many times about the money back guarantee. Terrible service and con artists.
My favorite
This has been the best app for me. It’s allowed me to travel to areas and stay. Everyone who has vetted me and or vice versa has been a perfect match. I have loved their home, their pets and hospitality. I’m ever so grateful. It is part of my lifestyle.
A perfect life balance
I have been house sitting since retiring and it has been wonderful. The experience would not have been possible without the THS site. The amateur status of the agreement to sit is a perfect balance of formality and pragmatism. Both parties profit greatly from the agreement without any need for this to become financial. Financials would bring in parties with completely different motivations.
We thoroughly recommend THS to anyone that shows an interest in the lifestyle and approach. We hand out our own name cards which explain how to get into the THS site and how to invite us to a sit. These have proven very valuable.
Thank you for everything you do for us
Regards Phil and Sarah
We thoroughly recommend THS to anyone that shows an interest in the lifestyle and approach. We hand out our own name cards which explain how to get into the THS site and how to invite us to a sit. These have proven very valuable.
Thank you for everything you do for us
Regards Phil and Sarah
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