Functionality and responses on app are not always
We’ve now been using THS for four months, and have heard from several of our sitters that they do not always receive the messages I send, and often times it’s hard to know if I’m getting through when inviting a sitter. It feels like it’s an issue with functionality on the app?
3 weeks waiting for id check and no help online just an AI bot. Waste of money and time
3 weeks waiting for id check and no help online just an AI bot. Waste of money and time
They won’t remove horrible sitters that harm your pets
I had the worst experience with a sitter and when I listed the many issues I had including bringing a dog without telling me for sitting our cats they refused to remove the sitter from their platform. We had major damage to our home as well. I would avoid this service at all costs
App authentication
Having to wait for an email code to authenticate log in to the app is a pain, and ruins the user experience. Email with code can take up to 2 minutes
Misleading No Value
I downloaded and paid the yearly subscription to connect with house sitters. App will show you sitters in your area but many are no longer doing it or active. I cannot think of a product or service I have ever paid for that was more of a waste of money than this app. So much so they should be removed from the App Store.
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