Incredible Platform
Once I discovered Trusted House Sitters app it offered me the opportunity to firstly support and do good for people who once doubted the ability to trust easily. This app has created a way for owners to feel safe having people like myself to take care of their homes and animals. It also teaches us to expand responsibility when taking care on animal family members which is therapeutic for the soul. I’m truly grateful for this app as it’s allowing me to travel more also. Honestly an incredible platform that is growing daily. I highly recommend it. I personally absolutely love it. 🤗🫶🏼🤗
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Where's the trust?
Brilliant idea for what could be a great community. Works well until you encounter people who fail to abide by the golden rule. In good faith, you give them a great review despite the things on which they failed, but they give you a poor review for things they made up in their head. Enormous potential, Leadership needs to step up and create the culture it wants for the future or this ultimately will crumble as a
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Site is terribly clunky and confusing
Definitely this site was designed by the C team. It’s time consuming not intuitive and hard to navigate and make changes.
Good service
Good app with good quality sitters.
Don’t recommend
This is an app with no live people that you can speak to and no way to resolve disputes. Best you will get is a generic AI chat bot that gives generic answers. Wasn’t impressed with the service and had not used it in a year. Didn’t realize they auto renew. After seeing the charge on the credit card I tried to cancel and receive a pro-rata refund. But, unless you cancel the one year renewal within 14 days of auto renewal (less than 4% of the way through the subscription) you are stuck paying the whole year. Also- note that they offer a large discount to keep you when you turn off auto renewal so even if you want to use the service, go to cancel and you will get a much better deal. I will not use or recommend them after the hassle of trying to work through this issue that most companies would assist you with. Zero customer support.
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