Rain Bird User Reviews

Customer Experience

Positive experience31.2% of reviews
Neutral17.5% of reviews
Negative experience51.3% of reviews

~ Based on 881 written reviews from the US App Store.

What users say

Is Rain Bird Safe?

Rain Bird appears safe based on user ratings. AppsHunter Safety Score for Rain Bird is 94/100.

This assessment is based on 69,859 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.0% of ratings point to a safe experience
3.1% of ratings suggest some concerns
3.9% of ratings point to a risky experience

~ Based on 66,807 App Store ratings for Rain Bird.

Is Rain Bird Legit?

Rain Bird appears to be a legitimate app. AppsHunter Legitimacy Score for Rain Bird is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Lame-needs location services to work

Why?! I already have my programs setup. Just want to be able to pick which one to run when I’m not at home. POS app!
Message: rain bird requires your location services to be enabled in order to determine your wife network SSID.
I’ve already set it up to my wifi, so the message is false. And as an IT professional, it absolutely doesn’t need it even if it wasn’t setup.
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Cyber Control too complicated

Unable change anything without missing up

Poor connectivity

Slow to connect to controller. Does not connect when trying to make changes to a currently running program. Very annoying. No updates in months!

Do not update while away

I accepted the update request. The new version forgot my login info and now I cannot control the sprinkler. Their website does not reply to forgot userid and password link. I am away from the house. No chance of setting up again via bluetooth.

rainbird TM2 irrigation controller with wifi control

Sadly, the wifi link via app is very challenging, clunky and even then, very slow to connect via wifi, and it seems to have to re-establish a connection to wifi when swapping between pages of the app. It’s seems like a petty complaint, but honestly, it’s actually very frustrating for something that should
be so straight forward and convenient.
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It’s okay when it works

But is always slow. At times, cannot connect at all. Very hit or miss. Probably better than not having it, but not by much. I do most of my adjustments manually, sadly.

Works maybe 5% of the time…

If it works it’s good but it connects maybe 5 % of the time so it’s just about impossible to adjust watering times or to skip a watering session.. extremely frustrating

Very delayed

Could use an update for more friendlier user face. Very slow to log in, pull up info, or execute a task.

Response

Doesn’t connect well. WiFi is only 20’ away. Lack of response and connectivity is weak

Sprinkler controller

Connection is slow at times but it does the job. Not sure about the updated app hadn’t switched yet the reviews are that great

SLOW

all these reviews appeared to be fake. I’ve been using this app for almost 2 years. It’s the slowest thing ever has so many problems can only connect at a low frequency and takes forever to load and do anything whenever you want do something else you have to completely start over most of the time. The code is not optimized whatsoever. They told me they were releasing another one to support the controller that I have on android a year and a half ago and still nothing. zero clue where all these people that are giving these high reviews are coming from. They’re not using the same app I’m using in fact they’re probably not using the app at all and we’re just hired to write reviews.
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Terrible app

Doesn’t respond, super slow. Loses connectivity constantly. Doesn’t make logical sense… basically, useless but you’re forced into it if you have their controller.

Rain Bird

It’s been a great option, to operate away from home! We love it!

Antique

The app is okay. The rain bird system is an antique system.
It’s slow. It lacks basic features like skip irrigation if it’s rained. It doesn’t give you heads up of an upcoming watering. The whole set up looks like a system from twenty years ago

Flaky and inscrutable

Our controller is in the garage about 30 feet away from the nearest Wi-Fi router and through two walls. It can take 5 to 15 minutes to finally make the connection from the app to the controller through numerous error messages. Just trying to connect to the controller is a nightmare. The icons in this app are impossible to figure out, so you’re going to try one icon then back up, try a different icon back up try another one. Meanwhile, the controller will time out and lose connection and you start the process all over again. It can sometimes take 30 minutes just to run one cycle of the sprinklers off schedule. I would much rather have a list of plain English hyperlinks to click on rather than a raindrop icon, whose meaning is impossible to know. The seasonal adjustment: I set it to 10% assuming that meant it would adjust all the times by 10%, but what it did instead was to shorten everything by 90%. The correct setting is 110%. That’s just a simple example of the difficulty in understanding this app. It needs a lot more plain English and instructions. This coming from a software developer / website developer with 50 years of experience.
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Error messages do not come in the app

If you have an error on one of the valves, it will display on the unit but nit in the app. Having the app is so you don’t have to e to go to the unit. Huge gap guys.

It’s…okay

The program works but some features are missing or lacking. The “skip next” button takes you to the program edit page when you’d expect it to adjust the next scheduled day one cycle later. I think I have the timer set to watch my weather yet the sprinklers run while it’s raining. I could have that set wrong, but it’s either not intuitive or broken. You can’t disable a program that I’ve found. Every program has to have a running day so you can’t save a seasonal program and disable it when you’re not using it.
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App terrible

So little thought went into the design of this app. As a digital product manager who does this, I’d be ashamed of this. Also the connectivity of the WiFi module is BAD!

Buggy, slow and horrible connectivity

Horrible connectivity even with a dedicated strong 2.4 GHZ connection. Often the app never even connects to the device, it’s ridiculous. Shocking that RainBird still hasn’t come up with a better functioning app yet.

My latest issue with the app is that it has changed all of my scheduled time duration settings and I had no idea. I always use the adjustment % slider to increase or decrease the duration per zone depending on the temperature and season. Yet the app randomly changed my master settings, so instead of a station running at adjusted 40% length of my programmed 20 minutes (which would equate to 8 minutes), it changed the master setting(s) per zone to only 8 minutes and then still is scheduled to run at 40% adjustment of that…about 3 minutes per zone!

Why would the app change all my presets!?!?
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Controller Problem

Difficult and slow to connect