Rain Bird Reviews: Is It Legit?

Customer Experience

Positive experience31.2% of reviews
Neutral17.4% of reviews
Negative experience51.3% of reviews

~ Based on 894 written reviews from the US App Store.

What users say about Rain Bird

Is Rain Bird Safe?

Rain Bird appears safe based on user ratings. AppsHunter Safety Score for Rain Bird is 94/100.

This assessment is based on 78,786 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.0% of ratings point to a safe experience
3.1% of ratings suggest some concerns
3.9% of ratings point to a risky experience

~ Based on 66,807 App Store ratings for Rain Bird.

Is Rain Bird Legit?

Rain Bird appears to be a legitimate app. AppsHunter Legitimacy Score for Rain Bird is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Sencillo de programar

Muy facil de instalar y programar, te va llevando de la mano

Good but slow

Very slow needs upgrading

Can’t connect 1/2 the time

This thing WILL NOT connect at least half of the time. It’s not worth it if you don’t know if you will connect

I have a mesh network. Before I just had a standard WiFi setup. Neither works. I think their reliance on the 2.4GHZ band (old old technology) has something to do with it.

99% of the time absolutely useless

I get this error almost any time I try to make changes through the app. Years of this. The app is great when it’s set up but setting up is the worst experience of any IoT app I’ve ever used.

Communication Error
The controller is in an active connection and cannot connect to your device. If you just disconnected from the controller, please wait 1 minute and try to connect again. If the problem persists, please visit our support page.
Show more

Pros and Cons

The app is easier to use than most apps for systems like this. But it still has a lot of confusing aspects.

The pros are:
- scheduling is fairly logical
- the ability to mark the days to run the schedule is simple
- the features that are most important are in plain view

The cons are:
- The app suggested switching to the 2.0 version and that was a nightmare; it should have just copied everything over from my existing set up. But instead it had me create an account and start from scratch
- Lots of basic user flow is confusing, like running manual cycles — you can’t tell what is going on and when it will stop if ever when cycling through. It does say it is complete if you click enough times to get through the zones
- there are “done” and “save” buttons in multiple places that make it confusing as to whether it was actually saved.
Show more

my rain bird review

i’ve had he system now about 6 months. it is great.

Works but slow

Connecting to controller is nice standing in your yard but the connecting is slow sometimes taking 20-30 seconds to connect. And like an archaic 1990’s computer program it shows you the percentage loading (which takes a few seconds) when you change programs, modes, etc

Customer Service

I’ve called three or four times to get help with the WiFi and rain module and each time the service was exemplary! I’ve spoken with Alex, Angel Ang Liz, probably others too, and each time the service was great! And I got the WIFI and rain gauge working!!!

Unreliably slow

I’ve dealt with this app for 5 years. It’s incredibly slow connecting to the controller. Usability could also use some tremendous work.

Works but slow as hell

This app functions and lets you control your system but operates incredibly slow. Every time you open the app or connect to the controller or make a change or save a change made the app has to connect and it takes 1-2 minutes which is a lifetime when you have to do it multiple times. Sometimes it’s faster to just walk into the garage and make the change manually on the control panel.
Show more

Not user friendly

Difficult to use, not user friendly.

App

The best app ever,,,

Glitchy

Only connects at times

Lame-needs location services to work

Why?! I already have my programs setup. Just want to be able to pick which one to run when I’m not at home. POS app!
Message: rain bird requires your location services to be enabled in order to determine your wife network SSID.
I’ve already set it up to my wifi, so the message is false. And as an IT professional, it absolutely doesn’t need it even if it wasn’t setup.
Show more

Cyber Control too complicated

Unable change anything without missing up

Poor connectivity

Slow to connect to controller. Does not connect when trying to make changes to a currently running program. Very annoying. No updates in months!

Do not update while away

I accepted the update request. The new version forgot my login info and now I cannot control the sprinkler. Their website does not reply to forgot userid and password link. I am away from the house. No chance of setting up again via bluetooth.

rainbird TM2 irrigation controller with wifi control

Sadly, the wifi link via app is very challenging, clunky and even then, very slow to connect via wifi, and it seems to have to re-establish a connection to wifi when swapping between pages of the app. It’s seems like a petty complaint, but honestly, it’s actually very frustrating for something that should
be so straight forward and convenient.
Show more

It’s okay when it works

But is always slow. At times, cannot connect at all. Very hit or miss. Probably better than not having it, but not by much. I do most of my adjustments manually, sadly.

Works maybe 5% of the time…

If it works it’s good but it connects maybe 5 % of the time so it’s just about impossible to adjust watering times or to skip a watering session.. extremely frustrating