A Joke
Nice concept? But no help. I went from 15th in line, to NEGATIVE FIVE (-5) in line and stayed that way for an hour. It’s a joke! I was better off bottling it up like always!
Incredibly long waits to chat with someone
RAINN is good in theory but if you are in dire need of someone to talk to, don’t use it. I’ve been waiting ALL FREAKING DAY TO TALK TO SOMEONE!!!!!! It’s ridiculous. Every time I try to use it to chat with someone there is at least an hour wait and I wait and wait and wait and nothing. I’m still just freaking waiting!!!! It will say I’m second in line so I don’t refresh the window, navigate away, close out or anything. I don’t want to lose my place in line. I just can’t wait anymore and I really need to talk to someone. It’s frustrating and makes someone who is already upset even more upset. I don’t know what the answer is, but that’s not my problem. That’s your problem. You need to fix it if you’re going to offer something like this for people in crisis.
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The name of this organization is too much
The people who created the name forced their way into creating an acronym that would match up with another entirely different RAIN. That way, they can hide which rain they are talking about. Make it rain is most commonly used to describe the down pour of money from the stock market and it’s also used in basketball. I think the name of the place is vulgar and distasteful. It is basically repeating the same word over and over and over just to make it form the word rain. And if a business is going to do something like that then I’m hesitant to trust them. I’ve called in before and because I’m a male, and I spoke to a women, I didn’t get any sort of help. She was as idiotic and rude and the opposite of what a person should be like. So I’ll try this app and see if I can get anywhere.
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great resource, horrible tech
as other people have said, i keep getting kicked out of the queue to chat to someone, and getting placed at the end again. the few times that i have been able to get into the chat, i have only been able to send a few messages until the app quits unexpectedly and i have to start telling my story to someone all over again. every single time i try to use the rainn chat, i end up staying up half the night (or all night) just trying in vain to get through tech issues, but ultimately am either unable to get to the chat at all, or unable to speak to anyone long enough to have any answers. calling the hotline number is not an option for me, because my area code gets me automatically routed to a rape crisis center in my home state, the staffers of which have instructed me not to call the rainn number because this rape crisis center does not serve people out of state. i am frustrated because the tech issues both surrounding the chat function and with automatically redirecting phone calls mean that i cannot actually utilize the resources that rainn provides. i know rainn is a good resource but the tech issues make it feel like it is being dangled in front of me, perpetually just out of reach. it feels frustrating and wounding to prepare myself to confide in someone and ask if my experiences were normal or not, only for tech issues to repeatedly get in the way, and to result in an emotionally charged, sleepless, and yet still fruitless night.
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Waiting forever
I was previously on their site but I kept having to exit out of google which kept cancelling me being in line, so I downloaded this app. I start my line and I waited about an hour with my phone on the app and only moved one place but when I click to save my spot and notify me when it’s my turn, I have a 50% chance of it keeping me in the line and moving up or taking me out of the line when I open the app back up. I haven’t ever closed the app though and yet it will still kick me out of line. I’ve been trying for 9 hours just to talk to someone for 15-30 minutes
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