Ford app is better
The ford app is all around better. Being able to use widgets for the remote start, or setup the action button for it makes it feel so integrated. The ram app is clunky.
Lacking advertised features
No digital key as advertised with my ram 1500 Tungsten. Misleading and disappointing.
Glitchy
Really would like it to actually unlock and/or remote start my new 2026 Big Horn, but all it does is spin and spin and spin and …. Yes it is connected. Does not function. Hope you have an update in the works.
No remote start
No remote start
DVR function would be great for the camera system
Great app work well
Ram 3500
The best
Free
Pay for a premium vehicle and they lock features behind a paywall and charge you a monthly fee. So stupid.
What’s the point of this app?
I genuinely don’t understand how this app has such high ratings when it provides so little useful information.
For example, my brand-new RAM, with less than 20,000 km on it, had the Check Engine light on for several days. Yet the very next day, the app reported that it had checked all vehicle systems and found absolutely no issues. Even worse, there was no record of the warning or any related information in the vehicle’s history.
What is the point of vehicle diagnostics if the app cannot detect or report an active Check Engine warning?
Another issue is the Smart Key feature. The option is available in my vehicle’s settings, but it is completely missing from the app. If this feature is currently being tested or requires beta access, please enroll me in the program. I would be happy to test it.
For a modern vehicle, I expect much better functionality, accurate diagnostics, and proper integration between the vehicle and the app.
For example, my brand-new RAM, with less than 20,000 km on it, had the Check Engine light on for several days. Yet the very next day, the app reported that it had checked all vehicle systems and found absolutely no issues. Even worse, there was no record of the warning or any related information in the vehicle’s history.
What is the point of vehicle diagnostics if the app cannot detect or report an active Check Engine warning?
Another issue is the Smart Key feature. The option is available in my vehicle’s settings, but it is completely missing from the app. If this feature is currently being tested or requires beta access, please enroll me in the program. I would be happy to test it.
For a modern vehicle, I expect much better functionality, accurate diagnostics, and proper integration between the vehicle and the app.
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Embarrassingly glitchy
This app has been awful for me and has me questioning my purchase of a Ram. It keeps wanting me to go to my preferences and allow solicitation. It blocks the screen even when I exit out of the notification bubble. Locking and unlocking my vehicle has been very hit or miss as to if it will work or not. I’ve set it to allow facial recognition and then eventually turns the setting off on its own. The watch app somehow is even worse. Extremely disappointed this could be so bad in 2026.
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Quirky and disappointing
This app has always been a little quirky. It never delivers on everything promised. Things like getting the same alerts over and over again.
I paid for a digital key for my truck and for some reason this app just doesn’t work.
Please fix this! The app isn’t free, it cost tens of thousands of dollars. Give us what we paid for.
I paid for a digital key for my truck and for some reason this app just doesn’t work.
Please fix this! The app isn’t free, it cost tens of thousands of dollars. Give us what we paid for.
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No digital key
Owned the truck for 1 year and still waiting for the digital key. The level of ineptitude is absurd at a 70k+ vehicle.
Starter
Should make an option for an automatic start. Like being able to set a time for the truck to start. Like on a schedule
Love this TRX RAM
It nothing but smiles per mile. Anytime I drive this truck, it’s just unbelievable how it pulls and accelerates, goes over bumps. You don’t even feel them. It’s just a great all-around truck. The apps, I have the control of my truck at my fingertips. It’s a great feature. Don’t know how I could do without it now.
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Slow
Takes too long to do anything on it. Faster to use the key fob. Auto start doesn’t work every time leaving you screwed when you come out to a cold vehicle. Will be cancelling my service.
Was good but:
Not sure what happened, no longer receive push notifications, so when i lock my vehicle i have to wait in app to make sure it locked ( and yes all relevant settings are turned on , and i've deleted / reinstalled) was working fine till a few months ago so not sure what changed .
2026 tungsten
Still no digital card, remote start is hit or miss. App would be better if you could set the climate control or turn on heat/cool seats on app for remote start. Basic app event with top model truck.
Vraiment pas impressionnant
J’attends depuis 2 ans pour la mise à jour de la clé digital pas trop de service
Unconnect disconnect
I would love to give this vehicle five stars, except for one glaring problem that seems to be dysfunctional across the ram 1500 U-connect brands. I wish I had a quick fix for connecting Apple iPhones, but it’s really a pain in the butt.
Tom Sina Professional
I had the pleasure of dealing with Tom Sina at Nielsen. This young man was professional through & through. He was extremely knowledgeable and caring.
He helped set everything up for me. The transaction was seamless and I'll definitely be recommending this dealership but especially Tom to everyone I know. Thanks again for my new truck.
He helped set everything up for me. The transaction was seamless and I'll definitely be recommending this dealership but especially Tom to everyone I know. Thanks again for my new truck.
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Very Satisfying
I’ve had a few Dodge Ram trucks and the App helps me with oil change schedules, doors locked, mileage information etc etc .
