Ram App
The app is pretty good, but could be better. For selecting a destination to send to the vehicle, it would be nice if you choose things to avoid before sending and have to adjust once in the vehicle. It allows to lock and unlock, but I don’t see where you can check the current state.
Works okay most of the time
The app works okay most of the time. The bad parts of the app are ads everywhere, no way to stop marketing notifications so you just have to block all notifications from the app, and occasionally the shortcuts will rearrange themselves to hide the actual useful ones.
Lost Data and Zero Customer Service
Had this app or its predecessor pretty much the entire time I’ve owned the truck (since 2019). Worked fine until about 8 months ago when all my service history data disappeared. Spent the last 45 minutes on the phone talking to and getting transferred between Ram customer service, UConnect, SiriusXM Guardian, and pretty much any other division I could possibly have been referred to and nobody seems to know who handles issues with this app. Fun times.
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Less Than Expected
This app could be so much better. Start with vehicle access. My wife can walk up to her car without her key but with her phone, she grabs the handle and it unlocks. Me I have to go into the app, enter my code, and wait for it to send a signal. And that’s if it does it the first time.
Also, I use Face ID to enter the app but once in I have to use a code to start the truck or unlock doors. Why doesn’t the face app continue while in the app?
It just seems like the bare minimum rather than making it robust like my truck’s features.
Also, I use Face ID to enter the app but once in I have to use a code to start the truck or unlock doors. Why doesn’t the face app continue while in the app?
It just seems like the bare minimum rather than making it robust like my truck’s features.
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Decent base features, but I’m left wanting more.
This RAM app works well enough. I wish it had more features in the base/included/non-paid version. I don’t like how RAM is looking for new revenue streams and wants you to pay more to use features of your truck. I side wish they wouldn’t do that.
Stupid
It’s absolutely stupid that I have to pay to use remote start on a 90 thousand dollar truck.
Love it
It does everything it’s expected to you and more. I love the fact that you can be five and start your vehicle to have a nice and warm by the time you get into it vice versa in the summer to be cool !!
Ram-Bo
Driving across country and with the use of this app, the truck runs like a champ, once parked, safety check, key specs, Lock up, cant complain.
Works well
Very handy thing to have.
Ram 1500 classic
This app needs better features..such as seeing that remote start is on..showing that doors are locked or unlocked..and a longer remote start time…I live in Ohio and we can get some brutal winters here and 10 minutes is not enough time
Privacy intrusion
Poor transparency on privacy issues in my opinion
What a joke
Paying for this app is a joke. At least ford did something right and made it free with the purchase of a vehicle. Ram 3500 came with it for 3 months and then wanted to charge almost 20$/month to upkeep. Recently bought SUV from ford, much to my surprise it’s FREE for the life of the vehicle. Get it right dodge 120,000$+ vehicle and your still trying to gouge people
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Works Good
I like the the app the thing that sucks is paying for it where as the ford pass app is free. The response you gave is stupid.
Wishes there were
The thing wish were standard package now the big horn diesel are keyless entry, 115 vac 1500w in and out of the truck, USB outlet for back seat, step up on both sides of the tailgate., front and side cameras other than that I like the truck 8 speed transmission and
pulling capability.
pulling capability.
No value / deletes wrong vehicle
Very little value to info in app. Tried to delete old truck and it deleted my new one. Poor quality.
Zero stars
The worst app ive ever used.
Fix this app
App is very laggy as of late to the point I can’t trust it won’t glitch when I need it the most.
It could be free
You have to pay for full operation
Wow
my life is so much better ever since Ram came into it
All app features are not available.
All app features are not available. Paid for a truck that was supposed to have digital key in 2025. Here we are almost at the end of 2026 and not digital key available yet. (Mine is a limited and is supposed to have it.) they are rolling it out in batches. But instead of updating the people that have been waiting the longest. They are just grabbing vin numbers with no rhyme or reason. Very frustrating.
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