Not my truck
I had a 2003 Ram. Sold it some years ago when I bought my 2019 Ram. This app is very helpful and convenient. The issue I have is somehow my old 2003 suddenly got added to my app. Why is Ram adding a vehicle that no longer belongs to me?! There does not appear to be a way for me to remove it! Fix this! Someone else owns this truck. I should not have this truck listed in My Garage.
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Digital Key
Had an issue and needed to reinstall digital key.
Follow process to delete digital key. It’s been deleting key for a month with no answer in sight. It has been struck on deleting key in app.
Follow process to delete digital key. It’s been deleting key for a month with no answer in sight. It has been struck on deleting key in app.
Exspensive
The app has so many tiered service options. You could easily drop 500 a month on this. I had remote start and maps. I disabled renew when I saw the price increases. It’s simply not worth the money for a sub par app experience. My favorite is the canned developer responses however.
Way too Pricey.
Ford and GM have very similar apps and free to the customer. Stellantis should follow the same practice.
Service
Service
Good app
The app has been great so far.
Everything gone from App
UPDATE: this app is completely useless. In order to see any info for my Ram truck, I have to log onto the website. Nothing is carried over to the Ram app.
I can no longer see any warranty info or previous service info in the app anymore. The app became totally junk after the last two updates. It’s useless anymore.
I can no longer see any warranty info or previous service info in the app anymore. The app became totally junk after the last two updates. It’s useless anymore.
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FaceID
FaceID will never stay enabled. The app is up to date and it still stops working.
Good App, but Reliability Needs Improvement
I’m giving the Ram app 3 stars because I like the overall design and the features it is supposed to provide, but the reliability needs improvement.
My biggest issue has been with the Digital Key feature. My 2025 Ram 1500 Limited is equipped to support Digital Key, and the dealership has completed the applicable software update/TSB, but the Digital Key option still does not appear in my app. This has been frustrating, especially considering this is a feature the vehicle is supposed to support.
I also regularly experience lag when using remote commands. Sometimes a request will not send to the truck at all until I completely close and restart the app. Once restarted, the same command will often work as expected.
The overall design of the app is good, and I like having vehicle information and remote controls in one place. The problem is that features like remote commands and Digital Key need to work consistently. For a connected vehicle app, reliability is just as important as design.
There is a lot to like here, but right now it feels like a good app that still needs some refinement to consistently deliver the functionality Ram advertises.
My biggest issue has been with the Digital Key feature. My 2025 Ram 1500 Limited is equipped to support Digital Key, and the dealership has completed the applicable software update/TSB, but the Digital Key option still does not appear in my app. This has been frustrating, especially considering this is a feature the vehicle is supposed to support.
I also regularly experience lag when using remote commands. Sometimes a request will not send to the truck at all until I completely close and restart the app. Once restarted, the same command will often work as expected.
The overall design of the app is good, and I like having vehicle information and remote controls in one place. The problem is that features like remote commands and Digital Key need to work consistently. For a connected vehicle app, reliability is just as important as design.
There is a lot to like here, but right now it feels like a good app that still needs some refinement to consistently deliver the functionality Ram advertises.
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Ram 3500
Love this new truck. The new 8spd transmission is my favorite
Digital key
Everyone seems to be getting the digital key accept me when will it be out for everyone not just select people. I have a 2025 Rebel GT level 2
Key Feature STILL MISSING!
Truck was marketed with a digital key feature. Uconnect radio inside truck is ready to go. The only thing preventing this feature is this app and the developers refusal to integrate it.
Nice
Nice and simple 😊
Irritating
Bought my truck 3 months ago, I have called the customer service hotline multiple times to setup app and get connected services. They have directed me to an email to complete registration, when signing in multiple times, the website goes to a white page, doesn’t let me sign up for supposed connected services, and the application simply says call a customer service representative. I’m not entirely sure what the run around is supposed to be about, but I would honestly not recommend either buying or using the connected services, and the application.
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RAM iPhone App
I am very happy with my Dodge RAM Laramie 1500 including the Dodge RAM App. I have used the App to check on the current status of the maintenance of my Laramie when I’m away on travel and might need to schedule service. I also have used it to check my fuel status just before leaving for a short trip to adjust my departure in case I need to fill up. It has many other system status that are available as well, those are the 2 I find the most useful.
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2026 RHO
Somewhat functional. Not all features are available, such as the smartphone as a key option that came with the truck. The maps and trip data often times don’t update for weeks, or simply run weeks behind. When things work, it is a fairly useful app.
Freezes up and won’t open my door.
I know they are able to fix this glitch which is preventing me from getting into my truck. About 4 times I was locked out of my truck for 30 plus minutes in Phoenix heat. I’m hoping they see this and look into it. Other than that I use the app and it works well.
I’m not sure how to use the WiFi either it’s unclear. Thx
I’m not sure how to use the WiFi either it’s unclear. Thx
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Face Security
Sick and tired of the app turning off the face security feature. Been happening for years they claim they are working on it. Here we are 5 years later and still doing it. Over it
Boy I’m sure glad you guys responded to this problem and working on a solution. Stupid app keeps turning off the facial recognition. Tired of it, how hard can it be for you his to fix the issue???
Boy I’m sure glad you guys responded to this problem and working on a solution. Stupid app keeps turning off the facial recognition. Tired of it, how hard can it be for you his to fix the issue???
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Ram keyless entry
Doesn’t work
I love it
It’s great for the command start feature. Sometimes when I’m at an appointment or somewhere where I have to park far away, my command start still works, as well as the lock/unlock feature, especially if I can’t remember if I locked the doors or not, as well as if someone forgot something in my truck I can unlock it for them from anywhere in the world. The vehicle health is also great, and I have a 16 year old new driver and I can set a boundary, or speed limit to get a notification, as well as gos location so I know where he is at all times. All around love the app! A bit on the expensive side, but worth it in my opinion
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