Ram App
The app is pretty good, but could be better. For selecting a destination to send to the vehicle, it would be nice if you choose things to avoid before sending and have to adjust once in the vehicle. It allows to lock and unlock, but I don’t see where you can check the current state.
Works okay most of the time
The app works okay most of the time. The bad parts of the app are ads everywhere, no way to stop marketing notifications so you just have to block all notifications from the app, and occasionally the shortcuts will rearrange themselves to hide the actual useful ones.
Lost Data and Zero Customer Service
Had this app or its predecessor pretty much the entire time I’ve owned the truck (since 2019). Worked fine until about 8 months ago when all my service history data disappeared. Spent the last 45 minutes on the phone talking to and getting transferred between Ram customer service, UConnect, SiriusXM Guardian, and pretty much any other division I could possibly have been referred to and nobody seems to know who handles issues with this app. Fun times.
Show more
Less Than Expected
This app could be so much better. Start with vehicle access. My wife can walk up to her car without her key but with her phone, she grabs the handle and it unlocks. Me I have to go into the app, enter my code, and wait for it to send a signal. And that’s if it does it the first time.
Also, I use Face ID to enter the app but once in I have to use a code to start the truck or unlock doors. Why doesn’t the face app continue while in the app?
It just seems like the bare minimum rather than making it robust like my truck’s features.
Also, I use Face ID to enter the app but once in I have to use a code to start the truck or unlock doors. Why doesn’t the face app continue while in the app?
It just seems like the bare minimum rather than making it robust like my truck’s features.
Show more
Decent base features, but I’m left wanting more.
This RAM app works well enough. I wish it had more features in the base/included/non-paid version. I don’t like how RAM is looking for new revenue streams and wants you to pay more to use features of your truck. I side wish they wouldn’t do that.
