Rapido Ride User Reviews

Customer Experience

Positive experience60.0% of reviews
Neutral0.0% of reviews
Negative experience40.0% of reviews

~ Based on 50 written reviews from the US App Store.

What users say

Is Rapido Ride Safe?

Not enough ratings yet to assess Rapido Ride.

Is Rapido Ride Legit?

Rapido Ride: Cab Booking has limited verification signals. AppsHunter Legitimacy Score for Rapido Ride is 55/100.

Based on 55 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great Service and polite driver Jaspal Singh

Since they are Rapido Jaspal Singh usually pick me up at workplace until now.He is professional and respectful driver.

Terrible

Bad

Worst app

The tracking is broken driver is on some street in real time but app shows somewhere and can’t call can’t add stop cant do anything never use this app

Disappointing

Charging me for canceled rides. No way to contact support. The app is always crashing and doesn’t show the drivers location. Your drivers put that they few minutes before they actually arrive and i get charged extra for that with no way to report them. I was the biggest supporter but will never use again.
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Worse app

Worse app I have ever used. I Ordered ride
The debited me
Driver I didn’t see

Worse case
The driver doesn’t know he has a ride
And I can’t cancel because the will charge me
For no rides.

This is insane.

DO NOT RECOMMEND

I have been using this app for a while now, and the drivers in this app is very inconsistent. Highly suggest you never use this app when in a rush. It’s been a couple of times I have used app to go to work I don’t have to call a ride 30mins prior my work but every time this app shows 6mins waiting period the ride shows up 15mins later. I have been late to work consistently due to this, and they wouldn’t even refund me. So I lose money, don’t get good service and lose my dignity at my workplace. Highly Do Not Recommend.
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Unreliable

Often faced bugs, payment issues, ride not found etc.

Great ride

My driver Jaspal was great. The driver was very friendly and the car was very clean. Highly recommended.

Best app for booking rides around Newfoundland

Very convenient and reliable. Clean cars, polite drivers, and fair prices. Highly recommend!”

Great

Been using this for the past month, cheaper rates and good service overall. Better rates than uber

Charged me extra and drivers are scammers

The driver arrived at the wrong location and I was incorrectly charged a waiting fee. I tried to get assistance through the AI support in the app, but it was not functioning properly. I then contacted support by email, but they mistakenly changed my payment ID. As a result, not only was I charged additional fees, but the remaining balance in my app account is now missing as well.
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Doesn’t work

The app doesn’t work on my iPhone 14 Pro.

GOAT

THE GOAT, THE GOAT

Quick Resolution and Great Customer Care

I was really amazed at how quickly they responded to my concern. I initially reached out via email about an issue with the app, and even when I was still having trouble due to my phone, they immediately sent someone to assist me. They sent Jaspal, who carefully checked my phone, identified the cause of the problem, and resolved it right away. I truly appreciate their fast response and excellent customer service.
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New update: can’t get otp code

Just got the new update. Tried to log in with my number but I never received the otp code. Double checked that I typed the number correctly and that my internet works fine. Seems like the app is buggier than before, please fix this.

best affordable app

best app

WORST TAXI APP

PLEASE DO NOT DOWNLOAD THIS APP. 5 TIMES A LOT OF RIDER DONT DROP ME OFF FROM MY HOUSE CAUSE ITS ON THE MAIN ROAD ASKING IF THEY CAN DROP ME OFF AT A DIFFERENT LOCATION. A LOT OF THEM ARE VERY RUDE.

Best app

Affordable price

Best app

Affordable, fast, and locally trusted — RapidoRide is a smart alternative for everyday rides.

Worst one

Charged $17 for 1.8 km. Uber is just $10..