Cancelled
Asked to cancel and they continue to build me monthly. I’ve reached out to company and still continue to be billed.
This app keep trying to take money from me
This app was cool at first then my subscription was almost up and suddenly I couldn’t unsubscribe from it I mean I did what was said but low and behold it keeps trying to take money from my account it now is hassling my bank account daily for $89.99 USD I’m Australian it never changed me in USD when I got it so it’s either a scam or something else is going on all I can say is the amount of scammers from the states has gone through the roof I mean I can’t even go on facebook without another account trying to scam me out of cash I’m not paying the $89.99 USD so that’s that end of story I haven’t hardly used the app so if there is a employee that reads this message please unsubscribe me I’ve done all I can my end.
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Response from developer
We’re sorry for the frustration this has caused. Please contact our support team directly at support@raristone.com so we can assist you with canceling your subscription and resolving the charges. Thank you for reaching out—we’re here to help!
Unexpected charges
I did the one year subscription because I was very pleased with the results it gave. My subscription isn’t up until February of 2026. However, I did 2 stone checks last week and just check my bank account and was charged 39.99 twice. I guess for each scan? The stones aren’t even worth that much. I’m so infuriated. I instantly cancelled my subscription and it said I can still use the app through February. No I can’t. Not with each scan costing 39.99. 🤬🤬🤬
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Scam site
Will not allow me to cancel. Keeps charging my credit card and will not stop. I have been trying to cancel for several months. Scam site!
Response from developer
We’re sorry to hear about the trouble you’re experiencing with canceling your subscription. Please contact our support team at support@raristone.com so we can assist you directly in stopping the charges and resolving this issue. Thank you for your patience.
Scam - Alert
Scam Alert – Raristone App
Please beware — the Raristone app is a scam! They have charged my credit card three separate times even though I canceled the app within the trial period.
Here are the unauthorized charges:
$39.99 USD on April 16, 2025
$39.99 USD on March 16, 2025
$19.99 USD on February 16, 2025
I canceled the app well within the free trial period, and my Apple Subscriptions clearly show that the subscription was canceled on February 14, 2025, and marked as expired/inactive. Despite this, they somehow retained my credit card and personal information and continued to charge me after the cancellation.
This is a serious privacy and billing violation. I urge Apple and other users to take immediate caution. These practices are unethical and deceptive.
I am in the process of reporting this to Apple and my bank. I strongly advise everyone to stay away from this app and monitor their payment methods for any suspicious activity.
Extremely disappointing and fraudulent experience.
Please beware — the Raristone app is a scam! They have charged my credit card three separate times even though I canceled the app within the trial period.
Here are the unauthorized charges:
$39.99 USD on April 16, 2025
$39.99 USD on March 16, 2025
$19.99 USD on February 16, 2025
I canceled the app well within the free trial period, and my Apple Subscriptions clearly show that the subscription was canceled on February 14, 2025, and marked as expired/inactive. Despite this, they somehow retained my credit card and personal information and continued to charge me after the cancellation.
This is a serious privacy and billing violation. I urge Apple and other users to take immediate caution. These practices are unethical and deceptive.
I am in the process of reporting this to Apple and my bank. I strongly advise everyone to stay away from this app and monitor their payment methods for any suspicious activity.
Extremely disappointing and fraudulent experience.
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Very good
Rarystone is spot on with its rock and mineral identification
Great app
i tested it with several specimens and it never fails
Response from developer
Thanks for sharing your experience!
works perfect
like learning about different specimens through this app
Response from developer
That sounds like a fantastic way to deepen your knowledge!
PERFECT APP
The identification tool is quick and the information provided is very educational
Response from developer
Glad to hear the identification tool is working well for you!
Super helpful
Raristone has made learning about rocks and minerals so much easier,I am excited))!!!
Response from developer
That’s fantastic to hear! It’s great when an app makes learning fun and exciting.
Highly recommend
It’s incredibly acurate and very user friendly
Response from developer
Thanks so much!
Beware
Purchased a weekly trail and then cancelled almost immediately when the app couldn’t accurately identify any stone I tried. Since then, despite having a confirmed cancel on my Apple subscription account, Raristone has attempted to charge me $24.99 each WEEK. This also despite their plan options listed as $39.99 for a year. They list a phone number with the charge that is always busy. I had to cancel my card. This is a scam.
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extremely helpful
As a student studying geology, raristone has been extremely helpful in identifying minerals and rocks
Great tool
This app has really improved my rock hunting experience...
Educational
I absolutely love this app!!!!!! It makes identifying rocks and minerals easy
Response from developer
Happy exploring!
For beginners and experts
I am sure it is great for beginners and experts alike with detailed information about each rock or minerals
Incredible
I’m a geology enthusiast and reristone has been a fantastic addition to my collection of resources
Response from developer
Keep enjoying your rock and mineral adventures!
it is rock lover’s dream
If you’re passionate about rocks and minerals rarristone is a perfect app for this)
Response from developer
Enjoy exploring and learning!
Love it
It’s fun to explore and identify different rocks and minerals... I’ve learned so much already
Response from developer
That’s awesome to hear!
User friendly
This app is so easy to use even for beginners like me)))
Response from developer
That’s great to hear!
