Hindi makalog-in
Malaking companya pero hindi makaprovide ng maayos na mga developer ng kanilang app. Tuwing may update hindi naka makalog in.
Paano ka makapagcheck ng balance mo at credit card balance kung hindi ka naman makalog-in.
Another issue: nakapagchange o update kana ng bago mong mobile number sa kanilang branch 2yrs ago. Nagperma ka pa ng form para makapag-update ng mobile number pero tuwing nagkakaroon ng updates ang apps ng Rbank digital bumabalik yung old numner na hindi mo na ginagamit. Doon na pupunta sa old number(hindi mo na ginagamit ng dalawang taon) ang OTP.
Ano bang klaseng mga developer yan? Nakapa incompetent naman sayang sahod ninyo. Daming bugs yung system at app.
Paano ka makapagcheck ng balance mo at credit card balance kung hindi ka naman makalog-in.
Another issue: nakapagchange o update kana ng bago mong mobile number sa kanilang branch 2yrs ago. Nagperma ka pa ng form para makapag-update ng mobile number pero tuwing nagkakaroon ng updates ang apps ng Rbank digital bumabalik yung old numner na hindi mo na ginagamit. Doon na pupunta sa old number(hindi mo na ginagamit ng dalawang taon) ang OTP.
Ano bang klaseng mga developer yan? Nakapa incompetent naman sayang sahod ninyo. Daming bugs yung system at app.
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Fund Transfer Schedule
Altho there are so many glitches happened to my scheduled fund transfer, esp start of the month, the fund does not transfer accordingly.
But Im disappointed now that they took it away, its not anymore in the app.
But Im disappointed now that they took it away, its not anymore in the app.
Worst bank i’ve ever had
Been a stressfull experience with This bank last year. It took a year to fix the invalid charges on my card. Despite of being enrolled in GoLighter installment plan. Every month it keeps adding invalid charges on my statement, crazy! I had to call every month to escalate, email their customer service and collection department, sobrang stress ang inabot ko. It affected my daily lives, mental health and everything. Buti na lang I fully paid it. I cancelled the card. Not worth the energy. Never again I patronize RBANK. It was a trauma!
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TRASH DIGITAL APP AND MORE
Rbank digital app not working. Im truly disappointed. At first, it was working perfectly fine, but then, one day, it stopped working after the latest update. After updating, it no longer accepts my login. I need to pay my bills, and now, I have to hustle to find an ATM. Not to mention that most bpi atms dont work with rbank, as they always show an exceeds limit error. (in specific the megamall area) Please fix your digital app and online banking. I tried to access it through the website, but it also gives an error message. If it werent for my company's decision, I wouldnt use this bank! I tried to install uninstall then it wont recognized that Im using the same phone says it already linked to an existing... Im only using one phone. Now I have to wait 24hours. This is very inconvenient! 2 stars since Im very understanding, It should be one star or no star. SIGHS
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Rbank update
I can’t access my account due to updating system ill trying to update my app but still ca’nt open! Its hard for me to call the customer service because im overseas. Fix this app please!!!!
