Woeful
This such a woefully-performing app. With a gift card in the system, it won’t allow you to apply it to the booking. You must exit the booking function, copy the number of the gift card then re-start the booking process from the beginning and enter the number manually.
Even then it appears there’s a missing step, as it failed to apply the gift card amount before requiring credit card details.
Why is it so difficult to integrate the functionality within the app?
My next gripe is why do they charge us extra to book using their booking system? Surely it’s less expensive than paying a staff member at the cinema.
Even then it appears there’s a missing step, as it failed to apply the gift card amount before requiring credit card details.
Why is it so difficult to integrate the functionality within the app?
My next gripe is why do they charge us extra to book using their booking system? Surely it’s less expensive than paying a staff member at the cinema.
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FIX BUG!
IF A PHONE NUMBER IS REQUIRED FOR TICKET PURCHASE, PLEASE MAKE IT POSSIBLE TO ADD A NUMBER ON AN APPLE PHONE, AND CONTINUE WITH THE PAYMENT.
There is currently no way to add the number and continue with the payment because you can’t drop the keypad down or click anything around the screen to progress away from the number entry.
There is no point using this app to get tickets if I can’t pay for them on iOS.
(Maybe it would work if I created an account on the website, but I shouldn’t have to create an account for everything; and would defeat the purpose of an app)
There is currently no way to add the number and continue with the payment because you can’t drop the keypad down or click anything around the screen to progress away from the number entry.
There is no point using this app to get tickets if I can’t pay for them on iOS.
(Maybe it would work if I created an account on the website, but I shouldn’t have to create an account for everything; and would defeat the purpose of an app)
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Zero stars
This app is really poor, password reset emails take forever, if they come at all. Issues accessing cart. Cringe each time I use it knowing there will be problems. Surely you could have fixed some of these issues by now.
Wrong function app
Does not work as intended. Tried to sign in, forget password, all of it to log in - no or poor response. Even when I was able to sign in, I could not upgrade to the boost rewards and took me to no screen, instead just load screen flashed to no eventuation. Worst business app I’ve ever used.
Glitchy app
Tried 6 times to register as a member but every single time there was an unknown error. No tech support. Staff at the cinema were not interested in helping. frustrating.
