App not working correctly
Making this review as no option to let ‘app developers’ know anything via ‘contact us’ form on app or website. Only option relevant is head office and of course last time I let them know what’s happening, I get no reply and problem isn’t fixed! When I’ve nearly completed purchase on the app, it asks me to put in my postcode. The number pad sits over the screen so I can’t click next. This prevents me from going through with purchase, and I then have to go to tablet or laptop. What if I didn’t have other options? If I only had a phone? Not only is it inconvenient and FRUSTRATING and annoying for customers, but you are going to lose sales. PLEASE FIX THIS. It’s been long enough.
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Can’t complete online purchases
Since the last upgrade you have to add your postcode. Once I enter the details I am unable to proceed to payment. Looks like I’m going to have to either go to Hoyt’s or take my chances.
Can’t get out of number pop up
The app need fix. Asking for phone number but the number pop up window won’t closed
Best movie theater
Amazing
Woeful
This such a woefully-performing app. With a gift card in the system, it won’t allow you to apply it to the booking. You must exit the booking function, copy the number of the gift card then re-start the booking process from the beginning and enter the number manually.
Even then it appears there’s a missing step, as it failed to apply the gift card amount before requiring credit card details.
Why is it so difficult to integrate the functionality within the app?
My next gripe is why do they charge us extra to book using their booking system? Surely it’s less expensive than paying a staff member at the cinema.
Even then it appears there’s a missing step, as it failed to apply the gift card amount before requiring credit card details.
Why is it so difficult to integrate the functionality within the app?
My next gripe is why do they charge us extra to book using their booking system? Surely it’s less expensive than paying a staff member at the cinema.
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