Appreciation
N/a
Horrible app
Cannot create a password
Shifts
Onboarding
Response from developer
We apologize for the experience you have had so far. We would love to chat with you further to improve your experience. Please contact us at recuiting@usegale.com.
No shifts
Don’t pay employees
Response from developer
Thank you for your feedback. We apologize for the experience you’ve described. Ensuring our clinicians are paid accurately and on time is one of our top priorities. If there’s been an issue with your timesheet or payment, we’d like to investigate this immediately. Please email us at contact@usegale.com with your details so we can resolve this as quickly as possible. We also recommend reaching out to us via live chat in the Gale app or scheduling a call through galehealthcaresolutions.com/phone so a team member can assist you directly.
No shifts anymore
Post vivid horrible
I think this app is a scam now
It use to work
Now I have to randomly keep checking to see if shifts are available on the portal (which some were). But this issue will lessen my chances of getting any shifts because they go quickly. The lack of communication and support at Gale is the worst… It use to be much better when they were available by phone.
Response from developer
Thank you for your feedback and for being a loyal member of the Gale community since 2021. We apologize for the issues you’ve experienced with shift notifications and the delay in our response. Your feedback is invaluable as we continuously work to improve our app and services. It sounds like you’ve already checked your app and notification settings; thank you for taking those steps! To ensure you receive notifications, please make sure your availability is set in the app. This allows the system to send you alerts when shifts matching your preferences become available. If you’ve already set your availability and are still having issues, please reach out directly to Technical Support at techsupport@usegale.com and we’ll prioritize resolving this for you. We understand how important communication is, and while we’ve added more convenient ways to reach us. Please don’t hesitate to reach out via contact@usegale.com or chat with us in the app. You can also schedule a call back by visiting galehealthcare.com/phone Thank you for your patience and for giving us the opportunity to make this right for you.
I can’t even get it to work
Terrible
Could be better
Joke
Download
Weird company to work for
The best
Poorly developed
Troubleshoot? Terrible! They don’t help or fix anything! Don’t waste your time, trust me!
Getting paid is so harassing. You’re clocking in/out via app, paper, facility time clock, and required to take a picture. Same day is whenever they get ready that day!
This agency does not support nurses as they claim; because their goal is to appease to their client only! You are expected to often work outside of your scope, in unsafe work environments, understaffed, expected to not advocate for your patient or yourself, and punished for not risking your license.
We know there are facilities that do not care about safe nursing nor the patients; and these are Gale clients!
