REBEL Rewards!

App crashes or freezes on startup

App gets stuck on the splash screen

Registration process fails with "We hit a snag!" error

Users cannot progress past the phone number entry screen

Rewards are not applied correctly or are invalid at the point of sale

App does not load or takes an excessive amount of time to load

Phone number is incorrectly flagged as already in use during registration

Email address cannot be updated without creating a new account

Location services are inaccurate, showing the wrong state (e.g., California instead of Florida)

Users are unable to navigate back to the home page from the map selection

App prevents users from calling stores for inquiries

Points are not accumulating for in-store purchases

QR codes are not scannable or redeemable at the point of sale

App requires a PIN for rewards redemption, but users are not prompted to set one or cannot set one

System is down or unavailable, preventing sales from being honored

App sends excessive and irrelevant notifications

Imported data from old app is lost

New reward system is not functional in some stores

Allow users to read terms and conditions before agreeing

Provide a working 800 number for customer support

Ensure rewards are valid and redeemable at all locations

Fix the issue where phone numbers are marked as already in use for new registrations

Allow users to update their email address without creating a new account

Implement a feature to easily delete or deactivate accounts

Allow users to purchase car washes directly through the app

Provide clarity on how to earn rewards, especially for in-store purchases

Allow users to set a PIN for rewards redemption

Make the app functional for users on older iOS versions

Enable users to call stores directly from the app when needed

Provide clear information about what personal information is collected and why

Offer special prices for specific items (e.g., 305's)

Allow users to import old data and rewards into the new app