Rebtel User Reviews

Customer Experience

Positive experience48.5% of reviews
Neutral4.0% of reviews
Negative experience47.4% of reviews

~ Based on 2,192 written reviews from the US App Store.

What users say

Is Rebtel Safe?

Rebtel: Top-ups And Calls appears safe based on user ratings. AppsHunter Safety Score for Rebtel is 96/100.

This assessment is based on 124,826 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.5% of ratings point to a safe experience
1.3% of ratings suggest some concerns
2.2% of ratings point to a risky experience

~ Based on 124,826 App Store ratings for Rebtel.

Is Rebtel Legit?

Rebtel: Top-ups And Calls appears to be a legitimate app. AppsHunter Legitimacy Score for Rebtel is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Vaya basura

Después de varias llamadas deja de funcionar bien, ahora cuando llamo da error la aplicación

Still takes funds

Even if my calls don’t go through or if it’s a dead air, I’m still charged for international calls! And now they wanna charge taxes and fees for when you’re topping up!!

Código

Nunca llega el código de verificación al mensaje de texto

Doesn’t always work, bad support

I’m able to get a call through on like 2 days a week. I have no idea why it doesn’t work most of the time. I raised a support request with them and have gone back forth with them other email for over a week with no help whatsoever. It’s infuriating.

Life saver when traveling

Only thing I would add is to be able to use local SIM card when traveling (I was only able to use travel mode with WiFi) just for additional flexibility but the WiFi

User

Not great experience. Made a phone call to China , sudden disconnected and couldn’t connect again.

Ventajas y desventajas

Muy buena y rápida aps
Solo q no Aseptas todo tipo de tarjeta para pagar

Scam

Don’t fall for this app pls. U will end up loosing ur hard earned money for an EXTREMELY BAD OR ZERO SERVICE.

Doesn’t

Work and help are useless

Muy buen Servicio .

Fantástico y muy eficiente

Sónicos

No entiendo las proposiciones con un país sin elecciones y mucho menos conexiones. Hasta cuando red tel de los ministros HP de Cuba.

The worst

Calls always drop. Can't recommend

Honestly I was about to give five stars in terms of call, it’s clear and easy to call international

Honestly, I was about to give five star in term of calls. It is clear and easy to call international but only one thing I hate about it is ; it consume money in account automatically I’m so disappointed with that

Best International service EVER!!

I’ve really never written a review about an app, but I thought I have to write a review about this one because it’s service is absolutely exemplary. The quality of the cause of superb thanks Rebtel team for this wonderful service.

Zero Balance

My balance is supposed to be $3, but the credit card suddenly changed to $0. I didn’t make any call, but why was my balance credit gone after opening up the app?

Fuvk you

I worst app ever

Good

Good

Review

Fast and reliable

Very Frustrating

I cancelled the membership during the free trial, but I was still charged. The app does not clearly show the membership details, including the subscription start date, trial end date, or when the next payment would be taken. I also did not receive a clear email confirming the membership or cancellation.

Customer service was extremely difficult to reach, which made the situation even more frustrating. I eventually had to remove my card from the account just to prevent further charges.

In my opinion, the subscription and cancellation process should be much more transparent and customer-friendly.
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Response from developer

We’re truly sorry for the frustration and inconvenience caused. We understand your concerns regarding the trial, subscription details, cancellation, and difficulty reaching support. We’d like to review what happened and assist you directly. Please contact us at support@rebtel.com (mailto:support@rebtel.com) so we can look into this for you.

Paid Service Not working - unable make calls

I’ve been experiencing a serious issue with your service all day today.

I purchased another $10 calling package this morning, as I do almost every day while I’m abroad and need to make international calls. I’ve been using Rebtel for around six months, and I’ve never experienced anything like this.

Today the app has logged me out of my account repeatedly — literally around 20–30 times. Every time, I log back in, enter my password, verify my phone number with the code, select my country (UK), and successfully access my account. Then, as soon as I try to do anything or make a call, I’m immediately logged out again and asked to go through the entire login process from the beginning.

I have repeated this process at least 20 times today and I still cannot make a single call.

I paid $10 today specifically to use your calling service, but the service has not been delivered and the credit/package I purchased is effectively unusable.

Please investigate and fix whatever is wrong with my account or your system. I would also like a full refund of today’s $10 purchase, since I have been unable to use the service I paid for.

Your international calls are already quite expensive, so paying for a package and then being unable to use the service at all is extremely frustrating.

Please confirm the refund and let me know what is causing the repeated logouts.
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