recteq User Reviews

Customer Experience

Positive experience31.9% of reviews
Neutral15.0% of reviews
Negative experience53.1% of reviews

~ Based on 320 written reviews from the US App Store.

What users say

Is recteq Safe?

recteq appears safe based on user ratings. AppsHunter Safety Score for recteq is 96/100.

This assessment is based on 24,847 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.0% of ratings point to a safe experience
1.5% of ratings suggest some concerns
3.4% of ratings point to a risky experience

~ Based on 24,847 App Store ratings for recteq.

Is recteq Legit?

recteq appears to be a legitimate app. AppsHunter Legitimacy Score for recteq is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Bring back remote start functionality

This app now sucks. I used to be able to (as a grown adult making my own decisions) remotely start my grill to get it up to temp. They have now crippled the app functionality.

Latest Update

Junk. Used to be almost flawless.

current update broke my connection

After updating I can’t connect my grill to the app & it would status the grills condition before removing & re-adding the grill.

I can’t remotely monitor or control my grill

Guided cook still fails

They have updated the app, it use to crash everything I tried to do a guided cook, now it just sets the temperature of my grill to 225 no matter what recipe calls for and will not let you change it till you quit the guided cook and force quit the app. Using a dual flame.

Update

Currently app is junk. Things work, so they change it. Let’s make it better. Now notification turns it’s self off and is hard to set. Also grill model is unknown and if you set it, it reverts to unknown

Reasonable app but missing some features

App has worked well and loved being able to manage the temperature in particular from a distance. But, with the recent update, the timer is harder to view and is buried in the app. I would love, if the app would have the timer show up like a normal timer on my phone.

New update is trash

Can’t start a guided recipe from the recipe tab, only from the grill tab. But the guided recipes section on the grill tab has no search feature, no favorites, no way to sort. Ridiculous.

Probe alerts!

Please fix the probe alerts! Without them, I’m not sure this app is useful at all! I miss the old app! The UI was cleaner and everything was great! I don’t like being upsold on more products and I don’t use recipes.

Off button was cool

Why on earth did you remove the very clearly marked off button? Instead, now I see a green power button even when the grill is off (well, I hope it’s off). Edit: they did it. Changed to 5 stars given you listened. Well done.

Bring back the remote on button.

The remote on feature was one of the main reasons i bought this grill. I could preheat the grill from anywhere. My wife would text and ask me to turn on the grill for here on my way home so it would be ready to go when i got there. Sadly you took this function away with the last update.

iPad App

Works better on iPhone but probe alerts still do not work on iPad. Can set the target temp but then it disappears.

Please bring back the older version

This new update is awful. I loved how I could type in the temperature before. Somehow the app turned my grill from 275 to 700 on its own. Thankfully I noticed it after 10 minutes and I didn’t ruin my ribs.

Oh no!

I just started using the updated app after several years of using the old version. Wow this thing is a terrible experience. Yeah somebody made better graphics, but the usability is very poor. Please bring back the old interface.

Go back to the previous version

Please roll it back. The old version was perfect. The UI on this one is less capable, the notification button doesn’t stay on and is aesthetically less pleasing. Old one, 5 stars. This one, 0 if I could go that low

New update

After the latest update my meat probes wont give me notifications, won’t stay on my desired temperature, and is overall harder to use now.

New App Upgrade is Horrible

I like the use of the way the app WAS! Super easy to use, before any of this complicated stuff. Where is the cooking tips for the different types of meat? Instead, you only have the recipes. I don’t want the the recipes unless I do. Maybe I just want some temps and times for type of meat? That was the most used part of the app for me. That and being able to type in my desired temp. Now I have to scroll to get temp, hopefully I’m paying attention and get the correct temp when I set phone down. Sometimes it’s best to leave things alone. Or let people that use the app decide the upgrades. Not some developer that doesn’t use the app!!
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New App Has Problems

The new app looks nice but it’s half baked. Have to change temp 3 times in the app before the grill actually did it. App also opens up to the home page when grill is active. This is a waste of time. I need to get to the grill controls when the grill is on. Don’t care about the home page.

Update Appreciated

The old app was terrible. The grill is fantastic, but the app is trash. Had to change the font all the way to the smallest in order to actually see what temperature is your probes and grill is at which was stupid. My first experience on the redesign and I am thrilled with the changes well done recteq!
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Temperature graphs are missing after the latest update

Removing the ability to display the graph of the temperature and the probes’ readings over time was the one crucial feature that distinguished your app from Traeger, and now you’ve removed it in this update. While it wasn’t a frequent occurrence during my thermal runway experience, I could still observe it in the graph. Apparently, your tech support department prefers to conceal the issues rather than provide users with accurate data that could be utilized. Updates are supposed to enhance functionality, not eliminate features.

All of my cooking, data, comments, dates, times, temperatures, and feedback that I’ve meticulously entered into my app over the past two years have been erased.

I suppose your tech support would rather conceal the data related to thermal runways than offer users precise graphs of the temperatures over time.
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Hate the new update

The latest update is so worthless and non responsive.