recteq User Reviews

Customer Experience

Positive experience31.8% of reviews
Neutral15.5% of reviews
Negative experience52.7% of reviews

~ Based on 330 written reviews from the US App Store.

What users say

Is recteq Safe?

recteq appears safe based on user ratings. AppsHunter Safety Score for recteq is 96/100.

This assessment is based on 24,847 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.0% of ratings point to a safe experience
1.5% of ratings suggest some concerns
3.4% of ratings point to a risky experience

~ Based on 24,847 App Store ratings for recteq.

Is recteq Legit?

recteq appears to be a legitimate app. AppsHunter Legitimacy Score for recteq is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App

Old version of app worked great. New version will not connect to my not even two year old Patio Legend. Support is worthless and can’t resolve problem.

Need visible timer

First time using the Deck Boss 900. Replaced a 13-year-old Weber Spirit that virtually rusted out. I wanted something that allowed me to control the temperature and an app to monitor the cooking progress without having to sit in the extreme weather outside. Set it and forget it.

Decided to try a pellet grill and learned about the Deck Boss 900.

I had my local ACE Hardware set it up and delivered. Purchased the basic supplies to get started with my first grill of baby back ribs.

So far it’s been 3 hours and they’re looking good. The grill has a decent smoke output and holds the dialed-in temperature well.

I wish the timer was easier to access and stay visible instead of having to use a separate timer.

I will update as I use it more. Definitely will take some getting used to but that’s no big deal for a Grill Master.

Solid grill/smoker. Well worth the money.
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Great! but one nitpick

App is awesome, setup is easy, the built in recipes is amazing, controlling the recteq is easy. The only thing preventing this from 5 stars is I find it WAY too easy to accidentally adjust the temperature of the device with the scroll bar on the top left. So many times I will open the app back up and found that somehow I’ve bumped the temperature as much as 25-50 degrees in one direction. Love it but don’t think the simple act of changing the grip on my phone or putting it in my pocket should result in such a drastic temp change.
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Great Smoker, Terrible Update

I have the 2500 BFG and absolutely love it, however, since the new app update, I have lost ability to connect to my grill from remote locations along with consistent temp track of my cook. For whatever reason, I lose all of my data on my cook when I’m not actively using the app. I hope they resolve this issue because the smoker deserves better tech support
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This app has never worked

Had this grill since 2022 and every update of the app makes it worse and worse. App doesn’t communicate well with the grill. If the grill was any closer to the WiFi router it would be inside the house. App won’t shut the grill off anymore. Now all of a sudden it keeps dropping my probes and randomly shutting my notifications off. When they do connect don’t ever trust it will notify you bc it 100% won’t.
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No notifications

App is good smoker is great. But the app will not set off the notifications. It did before the recent update. My phone would wake me up but now I hafta stare at my phone and watch the temps

Worse every update

We’ve gone from mediocre to unusable. Sometimes the grill doesn’t show up, sometimes it shows that it’s connected and that changed were made yet when I come check the grill does not match the app.

Pretty good but make the chart easier to bring up!

New app is interesting I don't really feel like there's anything crazy knew it's added but does seem to work and it looks recently nice. I really wish it was easier to bring up the chart though. The chart for the current cook or even the current day is what I want to look at all the time. Now it's two or three clicks to get to it every single time. Not loving that.

It also weirdly always takes a couple seconds to find the grill like it doesn't remember the default grill it's like it does a fresh search for grills each time you open it, but in the end it works fine so that doesn't bother me that much.
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Recteq app

Love my new BYB12200 but it would be nice to be able to toggle minutes to hours in the my cook feature of the app. It seems outdated to have to input 1080 minutes instead of just 18 hours for a long cook. I know it is a small thing but for a premium smoker with a great PID controller you would think the app would be better.
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Do not purchase

Very difficult to connect and an apparent bug isn’t allowing me to change the target temp.

Bring back remote start functionality

This app now sucks. I used to be able to (as a grown adult making my own decisions) remotely start my grill to get it up to temp. They have now crippled the app functionality.

Latest Update

Junk. Used to be almost flawless.

current update broke my connection

After updating I can’t connect my grill to the app & it would status the grills condition before removing & re-adding the grill.

I can’t remotely monitor or control my grill

Guided cook still fails

They have updated the app, it use to crash everything I tried to do a guided cook, now it just sets the temperature of my grill to 225 no matter what recipe calls for and will not let you change it till you quit the guided cook and force quit the app. Using a dual flame.

Update

Currently app is junk. Things work, so they change it. Let’s make it better. Now notification turns it’s self off and is hard to set. Also grill model is unknown and if you set it, it reverts to unknown

Reasonable app but missing some features

App has worked well and loved being able to manage the temperature in particular from a distance. But, with the recent update, the timer is harder to view and is buried in the app. I would love, if the app would have the timer show up like a normal timer on my phone.

New update is trash

Can’t start a guided recipe from the recipe tab, only from the grill tab. But the guided recipes section on the grill tab has no search feature, no favorites, no way to sort. Ridiculous.

Probe alerts!

Please fix the probe alerts! Without them, I’m not sure this app is useful at all! I miss the old app! The UI was cleaner and everything was great! I don’t like being upsold on more products and I don’t use recipes.

Off button was cool

Why on earth did you remove the very clearly marked off button? Instead, now I see a green power button even when the grill is off (well, I hope it’s off). Edit: they did it. Changed to 5 stars given you listened. Well done.

Bring back the remote on button.

The remote on feature was one of the main reasons i bought this grill. I could preheat the grill from anywhere. My wife would text and ask me to turn on the grill for here on my way home so it would be ready to go when i got there. Sadly you took this function away with the last update.