App not updating
While the app itself has been OK the app is reflecting zero points for myself when I have 88 on the website and it’s been that way a while. I am able to log into the website to see my activity, but your app is not syncing and linking properly please fix that.
Jlo
I love our restaurant in manteca, love my mad love burger and their pizzas and I know everything else is also delicious
Waitress
The waitress Jodi is absolutely phenomenal! We bring our autistic family member here at at least once to twice a week and she is a gem. She treats us with the upmost kindness and respect. And to top it off shes fantastic at her job!!! Thank you Jodi!
Sincerely, Judy and Sonya
Sincerely, Judy and Sonya
Corporate greed
You’ve got to spend money beforehand now and have the purchase connected to your account in order to get the free birthday gift. Have celebrated here four birthdays in a row because of the birthday burger, won’t be going again moving forward.
*****
love how user friendly the app is. i appreciate how you can sub gluten free bun & gf fries & select a notice for allergies.
only thing i would add is maybe notes to the restaurant
only thing i would add is maybe notes to the restaurant
Fry options
You used to have an option to select gluten free fries on the app and I no longer see the ability to do so
Rewards program is a joke
Even after earning rewards by SPENDING MY MONEY, multiple items on the menu automatically disqualifies you from using any rewards/coupons, regardless of what else you order. So because my husband likes this specific item, I cannot ever use discounts or earned rewards even if I order other things that would qualify. I have multiple rewards and free items sitting in my account I cannot use.
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I hate updates
I updated this app N now this damn thing won't even recognize my username password and this has been ongoing for months I've been contact Red Robin for them to help me I've had it with this i'mm try it again but if it still doesn't work, I'm just gonna give up 😱🤦🏽♀️
I tried.
Everything was fine until I entered my credit card number and had no way to get back to my order. Which is fine, we just ordered from another restaurant that was willing to take our money. I would have reached out to RR directly, but the only way to contact them is apparently through the individual stores. There’s really no excuse to be that sloppy.
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Garbage app
How do you charge like $30 for for burger and fries yet have an app worse than McDonalds
The Best.
Best food place every
Love RR💯
Went there hundreds of times definitely fantastic burgers great menu definitely recommended whiskey River barbecue burgers, the greatest!
Well designed app
East to use app. Clean display where everything’s simple & time efficient to use. Love the design of Red Robin app & website w/ appealing items, color tones, descriptions, tabs, lists and overall positive vibe theme.
Good app was easy to use
Me and my family love coming to this restaurant, we also love going to do pick up orders through this restaurant because it’s so quick and easy.
No longer free birthday burger
No longer free birthday burger uninstall
Love
Best burgers!
Kids meal soft drinks broken
The app is great, except for with the recent updates I am no longer able to order a kids soft drink with a kids meal. When I select soft drink, it errors out telling me to customize it, but there is no customization option for the soft drink. I am only able to choose drinks that don’t need a customization, like a lemonade or milk. Please fix this!
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Everything works… mostly
The app is lovely, menu is good, payment is seamless. However, when it comes to the orders, this app is a big fat liar. It says the delivery has been ‘completed’, and then it’s another 20 minutes before the food shows up. The time that they give you in the app is not the delivery time, it’s the time they decide to wipe their hands of you. Has happened to me 3 times now, called the location, told me they can’t track the order and if it was stolen there would have been nothing they could have done. The food arrived 45 minutes after the time said it would. Great app, HORRENDOUS TIME ESTIMATIONS.
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Password doesn’t work
I’ve tried three times now to log into the app. I get an error every time. I press forgot password and an email never comes because it keeps giving me an error. I’ve changed the password twice on the website and it still doesn’t work with the app.
App sucks
App sucks
Great way to place orders!
This app makes placing an online order with Red Robin easy and seamless. Placing an order is straightforward. I only deducted a star as I would like to see Apple Pay as an available payment method. Other than that, it’s a wonderful app!
