redBus Reviews: Is It Legit?

Customer Experience

Positive experience53.4% of reviews
Neutral2.5% of reviews
Negative experience44.1% of reviews

~ Based on 406 written reviews from the US App Store.

What users say about redBus

Is redBus Safe?

redBus: Book Bus, Train, Hotel appears safe based on user ratings. AppsHunter Safety Score for redBus is 94/100.

This assessment is based on 7,404 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.2% of ratings point to a safe experience
2.3% of ratings suggest some concerns
3.6% of ratings point to a risky experience

~ Based on 7,404 App Store ratings for redBus.

Is redBus Legit?

redBus: Book Bus, Train, Hotel appears to be a legitimate app. AppsHunter Legitimacy Score for redBus is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Offers

No offers

good

affordable prices

Reseña

Muy recomendable, te ayuda a ganar tiempo, a parte te dan cupones de descuento que es lo mas genial.

Worst service

Worst service by redbud
Bus was cancelled by operator
Red bus was showing that the bus was available & taking amount from people
Customer service was worst
From last 3 days amount was to refund

bedt

easy to use

Very Handy

Excellent tool for frequent travelers

Driver observed by cc tv ai

Subject: Urgent Complaint Against Bus Driver for Watching Reels While Driving

Dear redBus Customer Support Team,

I booked my bus ticket through redBus. During the journey, I noticed that the bus driver was watching Instagram Reels on his mobile phone while driving the bus.

This is extremely dangerous and puts the lives of all passengers at serious risk. Such irresponsible behaviour is unacceptable.

I request you to:

1. Investigate this incident immediately.
2. Take strict action against the driver and the bus operator.
3. Check the available CCTV footage, if any.
4. Provide me with a complaint reference number and an update on the action taken.

Please treat this as an urgent passenger safety complaint.

Booking ID: [Enter your booking ID]
Bus Operator: [Enter bus operator name]
Journey Date: [Enter date]
Route: [From – To]

I expect a prompt response and appropriate action.

Regards,
A Concerned Passenger
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Bsb Rakesh

Super easy to use

Zero star

I have to give 1 star cause I cannot give 0. They cancel the buses, they take double bookings, their customer support is not helpful at all. If you don’t want to get stuck in the middle of nowhere, then don’t book through them.

They still have not given me my refund which I supposed to get 2 months ago.
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Review

Best customer service

Venkat

Good app

Worst booking app ever

Save yourself the time & energy, and find an alternative app that actually cares for their customers, this is way too disgusting

Siempre compro mis pasajes aquí

Es la mejor plataforma

Cancelled the first booking

Then it got worse, they rang me 27 times and when I went to catch the next bus that I had booked the helpline bot believed that the bus wasn’t due for 2 years, although the trip was marked as taken. The app won’t accept any review either

No customer support.

Purchased 4 tickets, got only one emailed. The only option go to the bus station to get them printed. Recommended 60 min prior to departure which is not possible in our case. Not able to pull tickets in app. .. only receipt which is not valid for bus ride. I’m Have to cancel tickets

Scam alert

This app sells tickets that don’t exist. And the customer support doesn’t work. Don’t use it by any means

About the Feedback

Very Good

chor app

bahot bahot gaanada app h fraud h ek no ka isko download maat kro fake app chor app

Good one

The bus and staff they are good

Best service

Good